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Smartflars - Collector

2.0 star property

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Family Apartment, 5 Bedrooms
Classic Apartment, 2 Bedrooms, Private Bathroom | Terrace/patio
Living area
Standard Apartment, 1 Double Bed with Sofa bed, Kitchen | Private kitchen
Family Apartment, 5 Bedrooms | Living area

Reviews

6.4 out of 10

Popular amenities

Explore the area

Map
Rue du Lombard 47, Brussels, 1000
  • Manneken Pis Statue
    ‪1 min walk‬
  • La Grand Place
    ‪3 min walk‬
  • Royal Palace of Brussels
    ‪13 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪32 min drive‬

Room options

View all photos for Standard Apartment, 2 Bedrooms, Kitchen

Standard Apartment, 2 Bedrooms, Kitchen

Standard Apartment, 2 Bedrooms, Kitchen

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Apartment, 3 Bedrooms, Kitchen

Living area

Classic Apartment, 3 Bedrooms, Kitchen

  • 3 bedrooms
  • 1 bathroom
  • Sleeps 8
  • 2 Double Beds, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Apartment, 2 Bedrooms, Private Bathroom

Classic Apartment, 2 Bedrooms, Private Bathroom

Classic Apartment, 2 Bedrooms, Private Bathroom

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 5 Bedrooms, Terrace

Family Apartment, 5 Bedrooms, Terrace

Family Apartment, 5 Bedrooms, Terrace

  • 2 bedrooms
  • 5 bathrooms
  • Sleeps 10
  • 5 Double Beds

View all photos for Family Apartment, 5 Bedrooms

Family Apartment, 5 Bedrooms

Family Apartment, 5 Bedrooms

  • 5 bedrooms
  • 3 bathrooms
  • Sleeps 10
  • 3 Double Beds and 4 Twin Beds

View all photos for Standard Apartment, 1 Double Bed with Sofa bed, Kitchen

Standard Apartment, 1 Double Bed with Sofa bed, Kitchen

Standard Apartment, 1 Double Bed with Sofa bed, Kitchen

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Basic Room, 1 Double Bed, Private Bathroom

Basic Room, 1 Double Bed, Private Bathroom

Basic Room, 1 Double Bed, Private Bathroom

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Studio

Economy Studio

Economy Studio

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Basic Studio

Basic Studio

Basic Studio

  • Studio
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Safestay Brussels Grand Place

  • Free WiFi
  • Housekeeping
  • 24/7 front desk
3.6 out of 5, Good, (802)
The price is €92
for 1 room
includes taxes & fees
7 Apr - 8 Apr
Safestay Brussels Grand Place

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smartflars - Collector

Apartment in Brussels, steps from La Grand Place
Each apartment offers heating and towels provided.
Smartflars - Collector offers 11 accommodations.
During your stay at Smartflars - Collector, you're just a quick walk from La Grand Place. This budget apartment building has 11 apartments.
  • Services include a virtual front desk
  • Steps from La Grand Place and 13 minutes by foot from Royal Palace of Brussels

Languages

Dutch, English, French, Spanish

Property amenities

Bathroom

  • Towels provided

Comfort

  • Heating

Services and conveniences

  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 11 units

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

Property is also known as

Smartflars Collector Brussels
Smartflars - Collector Brussels
Smartflars - Collector Apartment
Smartflars - Collector Apartment Brussels

Smartflars - Collector Reviews

Reviews

6.4
Rating 10 - Excellent. 9 out of 43 reviews
Rating 8 - Good. 12 out of 43 reviews
Rating 6 - Okay. 6 out of 43 reviews
Rating 4 - Poor. 7 out of 43 reviews
Rating 2 - Terrible. 9 out of 43 reviews

6.4/10

Cleanliness

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente location and a very confortable place.
Stayed 3 nights in Nov 2024

8/10 Good

Bertha E

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Gina Lorenzana

Travelled with group
Liked: Room comfort
The toilet is dirty ,shower bathtub no shower curtain
Stayed 2 nights in Nov 2024

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Huge space for such a good price. Centre of the city. Very enjoyable stay. Would definitely revisit
Stayed 2 nights in Oct 2024

10/10 Excellent

Natalia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great appartment. Excellent location.
Stayed 5 nights in Oct 2024

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely Filthy Mould everywhere in shower, broken & loose tiles in bathroom, blinds broken in Lounge so light shone through the windows all night Nothing was as per instructions via check in email, spent an hr looking for one place to be told NO go to your apartment! NO WIFI complained to Smartflats and all I get was sorry, at check in expect a High Deposit to be paid then allow 7-10 days for a refund… avoid at all costs and expect NO HELP from Expedia
Stayed 2 nights in Oct 2024

8/10 Good

Daniel

Business traveller
Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Valerian

Liked: Cleanliness
Location and size of the room
Stayed 7 nights in Oct 2024

4/10 Poor

Trevor

Business traveller
Liked: Cleanliness, room comfort
Disliked: Amenities
Excellent flat - large living areas but no hot water. When reporting it I got sent a you tube video about how to fix a boiler! They ordered a technician who never turned up so I had to demand a change of room. Eventually I go moved but to a location 30 minutes away. No assistance offered to relocate (ie taxi) and no compensation offered either. New place was nice but was tarnished by bad experience in first flat.
Stayed 5 nights in Sep 2024

2/10 Terrible

Timothy

Disliked: Cleanliness, amenities, room comfort
Upon first entry there was broken glass in the entry. We also found broken glass in the bathroom showing the lack of cleaning. The shower was leaking when we arrived so the bath mat was soaked. The shower was mouldy all through, we had to shower in sandals to feel safe. One of the 2 light fixture in the main room was broken and flickered so we couldn't use the main lights. The security door for the building didn't lock and was very hard to open. The apartment had no bin of any kind in the room, sanitary or otherwise. The sink in the bathroom (the only sink we had) was clogged and didn't drain. I emailed these issues to smartflats and they replied asking for photos. I sent them through and got the response that this had been passed on to the "appropriate parties" after that no information about fixing these and no solution.we checked out today with all these items still an issue.
Stayed 2 nights in Sep 2024

2/10 Terrible

Gonzalo Martin

Disliked: Cleanliness, amenities, room comfort
Todo comenzo con el cambio de lugar. Nos comentaron que nos hacian un "upgrade". La zona del nuevo apartamento estaba bien. Pero luego comenzaron los problemas. Primero no habia wifi. Luego se corto la luz. Habia bichos en la cama y las paredes. No habia luz en el pasillo ni la escalera. Vimos una rata en el piso de abajo. Nos mudaron a otro apartamento en el siguiente nivel. No andaba la calefaccion, la ducha funcioaba mal, no tenia cortinas y no andaba internet. Nos respondian del "servicio por chat" que nos iban a enviar a alguien para reparar los problemas y nunca llegaron. A la segunda noche decidimos volver al primer apartamento. Preferiamos los bichos que el frio. Matamos mas de 10 bichos y seguian apareciendo. Belgica en si fue demasiado lindo. Lo unico malo era volver al hotel a dormir, ahi se pasaba mal. Un desastre el servicio general de smartflats. Una verguenza. Y esto es solo un resumen
Stayed 2 nights in Sep 2024

6/10 Okay

Eloisa

Travelled with family
Liked: Cleanliness, amenities
The communication with the staff at d main office is wonderful and the directions given to us were clear. It is near the Center so no problem with transport. The room itself is quite big, the bed is ok but will do with extra pillows i think, also the sink in the toilet was blocked and the door of the toilet is broken like half of one of the glass door panels is missing so you are visible from outside. The main entrance which is supposed to be coded wont lock, anyone can come in. Could probably do with electric fan too and mirror, mirror in d toilet was too high, we can only see our forehead lol. Its been addressed to main office so hopefully would be good next time.
Stayed 2 nights in Sep 2024

4/10 Poor

Diana

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Gemma

Disliked: Cleanliness, amenities, property conditions & facilities
Perdimos medio día buscando las llaves!! NO nos avisaron que debíamos recoger las llaves en una dirección diferente a la indicada previamente al viaje. Fuimos a Av. Lombard 47, siguiendo sus indicaciones, y allí no estaban las llaves. Tuvimos que llamarles por teléfono y la persona que nos atendió no sabía nada y tampoco hablaba inglés ni español. Nos dijo que las llaves se encontraban en Rue du Charbon 1, fuimos allí y no correspondía con un edificio de Smartflats... Finalmente y tras 4 horas caminando de una dirección a otra con maletas....enviaron sms indicando que las llaves estaban en Rue du Charme du Charbon 1... UN DESASTRE !!!!!!
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
En meget blandet oplevelse
Det er en blandet anmeldelse. For lejlighedens beliggenhed og rengøring var god. Men der var ødelagte møbler i lejligheden, intet lys i badeværelset overhovedet og meget larm om natten af smækkende døre overalt. Så hvis man har godt sovehjerte og bare skal brug en ren seng kan det gå. Jeg kommer ikke til at bo der igen.
Stayed 4 nights in Dec 2024

2/10 Terrible

PAULA

Disliked: Cleanliness, room comfort
Sin cocina y sucio,muy sucio
Stayed 4 nights in Nov 2024

2/10 Terrible

M Victoria

Travelled with family
Disliked: Cleanliness, room comfort
las instrucciones recibidas en el mail eran confusas. la llave no estaba en el apartamento y tuve que salir a recogerlas a otra dirección en una ciudad desconocida en plena noche dejando a mis hijos solos en la puerta del edificio. La comunicación telefónica solo a través de whasts app porque no contestaban a las llamadas telefónicas
Stayed 2 nights in Oct 2024

8/10 Good

Kenan

Business traveller
Liked: Cleanliness, room comfort
Everything was good, but water was flowing limited. Because of that it is thought taking shower.
Stayed 4 nights in Nov 2024

8/10 Good

Itahisa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
.
Stayed 3 nights in Oct 2024

8/10 Good

Katja

Travelled with family
Liked: Cleanliness, property conditions & facilities
Alles da was man braucht Kommunikation vor Ort super Schneller und reibungsloser Check in Perfekte Lage
Stayed 2 nights in Oct 2024

10/10 Excellent

Diana Maria

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Alojamiento con excelente ubicación, muy céntrico. Facilidad de acceso y tal cuál las fotografías, muy moderno y bonito. Le falta un poco de limpieza profunda ya que el sofa si tenia olor a sucio y el area de acceso al apartamento.
Stayed 2 nights in Sep 2024

10/10 Excellent

EDUARDO

Travelled with group
Liked: Cleanliness, amenities, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Xiany

Travelled with group
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Room comfort
Mysig lägenhet med brister
Varmvatten saknades helt. Gardiner som dras för till natten trasiga. Taklampan trasig. Dålig service vid incheckning. Tvingades hämta nyckel på annan plats än hotellrummen. Mögel i duschen. Synd på så mysig lägenhet.
Stayed 1 night in Sep 2024

6/10 Okay

Lea

Liked: Cleanliness
Avis mitigé sur la nuit passée….
Nous sommes seulement restés 1 nuit. Le logement est grand, il y a un coin nuit, un canapé convertible, un dressing et une grande sdb avec douche et baignoire. Les points négatifs sont que l’immeuble est très bruyant, très mal isolé ; il n’y a pas de volets ; le lit double est en fait 2 lits simples sur roulettes, et les matelas s’affaissent beaucoup. Il n’y a pas de gel douche/shampoing, ni huile/sel/poivre. Nous avons réussi à facilement trouver les clés, mais ça n’a pas été le cas de 2 autres couples que nous avons du aider. Les parties communes laissent à désirer
Stayed 1 night in Aug 2024