Juliana Hotel Brussels

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Juliana Hotel Brussels

Premium bedding, minibar, in-room safe, individually furnished
Terrace/patio
Reception
Indoor pool, pool loungers
Signature Suite

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning

Explore the area

Map
1 Place des Martyrs, Brussels, Bruxelles, 1000
  • Rue Neuve
    1 min walk
  • Belgian Comic Strip Center
    5 min walk
  • Galeries Royales Saint-Hubert
    6 min walk
  • Brussels (BRU-Brussels - National)
    33 min drive

Room options

Premium Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Room (Prestige)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

Signature Suite

  • 52 sq m
  • Sleeps 2
  • 1 Queen Bed

Royal Suite

  • 94 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Juliana Hotel Brussels

Luxury Brussels hotel in Lower Town with a full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Juliana Hotel Brussels offers 53 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers. This Brussels hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at Juliana Hotel Brussels, you're just a quick walk from La Grand Place. Free WiFi in public areas, a full-service spa, and an indoor pool are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at Spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Within a 10-minute walk of La Grand Place and Brussels Christmas Market
Juliana Hotel Brussels offers its guests a full-service spa, an indoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and coffee/tea in a common area are also featured at the luxury Juliana Hotel Brussels. Parking is available for a fee.

This 5-star Brussels hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Juliana - Onsite diner.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (EUR 45 per day)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 39 for adults and EUR 19 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Juliana

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Turndown service

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in room
  • Deep-pile carpet in room
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Individually furnished
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 39 for adults and EUR 19 for children
  • Covered valet parking fee: EUR 45 per day
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival.
Property Registration Number 0719841948

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 5 stars.

Property is also known as

Juliana Hotel Brussels Hotel
Juliana Hotel Brussels Brussels
Juliana Hotel Brussels Hotel Brussels

Juliana Hotel Brussels Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 72 out of 96 reviews" "
Rating 8 - Good. 16 out of 96 reviews" "
Rating 6 - Okay. 5 out of 96 reviews" "
Rating 4 - Poor. 1 out of 96 reviews" "
Rating 2 - Terrible. 2 out of 96 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Smita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stunning hotel. Had some issues which were resolved. Staff are lovely
Stayed 3 nights in Jun 2024

10/10 Excellent

Aaron

Stayed 3 nights in Jul 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Natalya, Edgewater

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff! Convenient location, interesting design. Sauna and swimming pool are beneficial after the long walks around the city. Feeling that you are just the only guests in the hotel-the beauty of a small hotel! Cosy atmosphere in general! Really appreciate that!
Stayed 1 night in May 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Luxurious and lovely. Pool and sauna were a special plus. So glad we stayed at the Juliana.
Stayed 3 nights in Apr 2024

10/10 Excellent

JOSEPHINE

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel with beautiful decor
Stayed 2 nights in Feb 2024

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gregory was great at conceirge, never a problem and always quick and effecient. Breakfast was good, all you would need for breakfast, bed clean and comfortable and intriguing collection throughout the hotel. Would recommend to anyone wishes to stay in a five star hotel on the centre of Brussels!
Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Abrasive female receptionist - otherwise perfect
The property is fantastic very well thought and designed and absolutely beautiful. Bathrooms were great and house keeping service and everyone was courteous with the exception of one rude and young female receptionist whose behaviour was somewhat shocking for a 5 star hotel. One thing that could have been better: the restaurant is beautiful but the food was delivered strangely. The main came first and 15 minutes later came the salad followed by the pasta 8 minutes later. Food was very good. Caesar salad dressing was a little too much. The pasta with anchovies did not taste good and was way too salty and the pasta looked and felt and tasted like noodles. The main fish was great. One terrible experience: the young female receptionist who handled our check-in on Saturday 9-Dec at 12 noon. She was also around when we checked out on Sunday 10-Dec at 12 noon. We had prepaid for the trip through hotels.com back on the 19-Nov and got an email receipt. It also appeared on my American Express credit card statement. For some weird reason she said the payment did not show on their system and even went to say that the payment was declined several times which never happened (strange). I showed her the email confirmation and payment on my credit card statement and she went on to ask me to pay for the room rate and security deposit. The senior male receptionist interjected and said it’s fine they will sort it out with hotels.com but she contradicted him and went on to give a lecture that
Stayed 1 night in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Alykhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
small luxury comfortable hotel,
the hotel is perfect but they don't serve a welcoming gift like a fruit, or pastries like other 5 star hotel, they said its for suites and when you back again! , there is no basket trash in the my roo9, there is small one in bathroom, no small table between the couchs.and the hotel location, it's 7 menutes from the grand palace, but there is shopping street right down the hotel. the hotel employee are the best, this hotel is small luxury hotel, I love it, it's comfortable
Stayed 7 nights in Aug 2023

10/10 Excellent

Benaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Very quiet area not in the center. Not crowded and not noise. Close to everything, very convenient. Friendly staff and good breakfast. I didn’t like the fact that was a lot of bags and trays outside the rooms it was all over the hallway, it look kind of dirty. Everything else was ok.
Stayed 3 nights in Jul 2023

10/10 Excellent

Salim

Stayed 3 nights in Jun 2023

8/10 Good

Mishaal

Liked: Cleanliness, staff & service
Overall the hotel is great. Room service is limited. The shower head needed maintenance bc it was severely clogged causing the ones that actually work to spray sideways. Hotel staff are wonderful and very helpful and nice.
Stayed 2 nights in Jun 2023

8/10 Good

Pauline Sy Lam

Stayed 1 night in Jun 2023

10/10 Excellent

Tim

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Boutique hotel with spectacular interior design. Great staff.
Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best
The Juliana is among the very best hotels anywhere. Every single detail has attention paid to it. The hotel is immaculate and the service is impeccable. Top end through and through.
Stayed 2 nights in Apr 2023

8/10 Good

George T

Liked: Cleanliness, property conditions & facilities, room comfort
Stylish hotel - staff needs retraining
Staff has difficulty performing simple tasks. One of the front desk staff couldn’t locate the hotel on a city map. A simple room service breakfast order wasn’t filled properly. On three occasions we came back to the hotel from outside to find no one at the front desk.
Stayed 3 nights in Mar 2023

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the character of the hotel and its perfect location. Great service. We will be back.
Stayed 4 nights in Dec 2022

10/10 Excellent

Pamela

Liked: Staff & service, amenities
I really liked staying at the Juliana Hotel Brussels. It was quiet and very clean. The staff was very nice and helpful as well.

2/10 Terrible

Robert

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Misleading Hotel with (False) Promises Unkept
This hotel is terrible---don't let the reviews fool you. It is located in a somewhat dangerous, very isolated, and graffiti-filled part of the city where one taxi driver noted "he had never once taken anyone" in his many years of driving. Furthermore, the hotel failed to follow through on its commitment to assign a room that would accommodate three people, as promised several days before check-in by the front desk staff. When we arrived, we were told no rooms that could accommodate a third person was available and needed to stay elsewhere. We then were promised a refund, but the hotel management subsequently reneged on this commitment as well and offered only a free night should we choose to return to the hotel again in the future (I'm not sure why we would). Having stayed at hotels of this caliber all over the world, I've never had such a bad experience from a supposed "five star" property. As an aside, I'm also not even sure how they received that designation. They literally had two people working---a bellman/front desk agent and a member of housekeeping on a Tuesday night at 7pm---and not one supervisor or member of management. It really felt more like a low-frills "express" property rather than a full service hotel of the caliber advertised. Really a terrible choice. Stay away and book something closer to the restaurants and life of the city---ultimately where we ended up staying. This hotel is a joke.
Stayed 1 night in Oct 2022

10/10 Excellent

danny

Stayed 2 nights in Dec 2022

10/10 Excellent

Christopher

Stayed 1 night in Dec 2022

10/10 Excellent

Finbarr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022