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Single Room, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Quadruple Room

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 4 Max

Family Room (For 6)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Triple Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Family Room (For 5)

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 5 Max

Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Jam Hotel Brussels. During your stay, you'll be connected to a shopping centre and just a quick walk from Avenue Louise. Free WiFi in public areas, 2 bars and a full-service spa are available.

  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with hot stone massages at the spa
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Avenue Louise and 7 minutes from La Grand Place
  • Cats and dogs welcome for a fee

Jam Hotel Brussels ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Jam Hotel Brussels

Family (1)
3 out of 5
Emplacement idéal, personnel à l'accueil très sympa et serviable. Par contre chambre très petite et il y a 7nnbar au 6eme, très bruyant(nous étions au 4eme) , les gens font beaucoup de bruit en quittant le bar et réveille tout l'hôtel.

Posted by on 20 Feb 2023

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Comment from Hotel Management

21 Feb 2023 by JAM TEAM

Chère Chantal,Merci de nous faire part de votre expérience chez nous.Nous sommes ravis que vous ayez apprécié l'emplacement idéal de notre établissement ainsi que la qualité de notre accueil.Il est à noter que notre établissement propose plusieurs catégories de chambre avec des tailles différentes. N'hésitez pas à nous communiquer votre préférence pour une taille plus grande pour votre prochaine réservation afin que nous puissions vous attribuer une chambre qui vous convienne.Enfin, la réception est à votre disposition sur place pour réagir au moindre désagrément et pour tout comportement indélicat de la part d'autres clients. Nous sommes navrés pour le dérangement.Au plaisir de vous revoir pour un séjour 100 % réussi.JAM TEAM

Renovations + Closures

The following facilities are closed for Christmas Eve and Christmas Day:

  • Bar/lounge
  • Dining venue

Property Features

Jam Hotel Brussels offers its guests a full-service spa and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A rooftop terrace, multilingual staff, and dry cleaning/laundry services are also featured at Jam Hotel Brussels. Parking is available for a fee. This Brussels hotel is smoke free.

  • 80 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Mouterij/Germoir Station (2.4 km / 1.5 mi)
  • Metro station: Janson Tram Stop (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Jam Hotel Brussels offers 80 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 60-cm LCD televisions come with satellite channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and printers. Additionally, rooms include portable fans and blackout curtains. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • LCD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Heating
  • Portable fan
  • Free tea bags/instant coffee
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Printer
  • Travel cot

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.

Jam Hotel Brussels has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

  • Health or beauty spa nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Number of treatment rooms 1
  • Minimum age to access spa is 6
  • Thai massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Stair-free path to entrance
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 12:30 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Guest will receive an email before arrival 48 hours
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of WELL Health-Safety Rating (IWBI)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 15 to 25 for adults and EUR 15 to 25 for children
  • Uncovered self-parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jam Hotel Brussels Hotel
  • Jam Hotel Brussels Brussels
  • Jam Hotel Brussels Hotel Brussels

You should know

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.