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Jam Hotel Brussels

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Photo gallery for Jam Hotel Brussels

Interior
Sauna, hot stone massages, deep-tissue massages, Swedish massages
City view from property
Sauna, hot stone massages, deep-tissue massages, Swedish massages
Sauna, hot stone massages, deep-tissue massages, Swedish massages

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Pet-friendly
  • Parking available

Explore the area

Map
132 Chaussée de Charleroi, Brussels, Bruxelles, 1060
  • Avenue Louise
    ‪9 min walk‬
  • Place du Grand Sablon
    ‪4 min drive‬
  • Royal Museums of Fine Arts of Belgium
    ‪5 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪33 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 2 Twin Bunk Beds and 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Accessible

Single Room, Accessible

Single Room, Accessible

  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Family Room (For 5)

Family Room (For 5)

Family Room (For 5)

  • 25 sq m
  • Sleeps 5
  • 3 Twin Bunk Beds and 1 Queen Bed

View all photos for Family Room (For 6)

Family Room (For 6)

Family Room (For 6)

  • 25 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

Similar properties

Exterior

Citybox Brussels

  • Pet-friendly
  • Free WiFi
  • Business services
  • 24/7 front desk
4.3 out of 5, Excellent, (356)
The price is €83
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Citybox Brussels

About this property

Jam Hotel Brussels

Pet-friendly hotel with a full-service spa connected to a shopping center in Brussels
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, 2 bars/lounges, a snack bar/deli, and a rooftop terrace are onsite. Change of towels is available on request.
Jam Hotel Brussels offers 80 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 60-cm LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and printers. Additionally, rooms include portable fans and blackout drapes/curtains. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Jam Hotel Brussels. During your stay, you'll be connected to a shopping center, and just a quick walk from Avenue Louise. Free WiFi in public areas, 2 bars, and a full-service spa are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with Swedish massages at the spa
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Avenue Louise and 7 minutes from La Grand Place
  • Cats and dogs welcome for a fee
Jam Hotel Brussels offers its guests a full-service spa and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and dry cleaning/laundry services are also featured at Jam Hotel Brussels. Parking is available for a fee.

This Brussels hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Jam Hotel Brussels has a restaurant on site.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Uncovered self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11:00 AM: EUR 15-25 for adults and EUR 15-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Outdoor pool
  • Snack bar/deli
  • Travel cot

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open selected days
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 80
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • 18 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Portable fan
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 60-cm LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Printer
  • Restaurant dining guide
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 15 to 25 for adults, and EUR 15 to 25 for children
  • Uncovered self parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and window guards
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 300008

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Jam Hotel Brussels Hotel
Jam Hotel Brussels Brussels
Jam Hotel Brussels Hotel Brussels

Jam Hotel Brussels Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 219 out of 494 reviews
Rating 8 - Good. 156 out of 494 reviews
Rating 6 - Okay. 70 out of 494 reviews
Rating 4 - Poor. 24 out of 494 reviews
Rating 2 - Terrible. 25 out of 494 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan, London

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Jam hotel. Location was great and my son absolutely loved the bunk bed. So cool! Great for families.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alex

Stayed 2 nights in Oct 2024

8/10 Good

Keith J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Yunuen

Stayed 1 night in Oct 2024

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice room but a little cold.
Stayed 2 nights in Oct 2024

8/10 Good

Michal

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Annie-Claude

Stayed 3 nights in Aug 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Was ideal for our family of 2 adults 2 teens. The room was clean, well-appointed , tea/ coffee facilities . Roof top cocktail bar and pool were an amazing added bonus as was the fantastic restaurant. Highly recommended and would definitely stay again
Stayed 1 night in Aug 2024

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very quaint nice place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little room with comfortable beds
Though it is little dingy and dark on the way to the room, the room itself is clean with all the amenities and conveniently located to Brussels center. There is paid street parking outside the hotel next to the tram lines.
Stayed 1 night in Aug 2024

6/10 Okay

Usman

Travelled with family
Liked: Cleanliness
I was disappointed there was no fridge in the room, the room was tidy/clean. The top swimming pool was not big enough for adults, only suitable for kids.
Stayed 1 night in Aug 2024

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Aug 2024

6/10 Okay

Shiju

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
This was our first stay in this hotel. Staff were nice and helpful but the hotel is compact. Swimming pool is not proper swimming pool, it is narrow and has steps in the middle. the hotel theme is nice but very dark. breakfast has limited varaiety. area was ok and tram is few steps away.
Stayed 2 nights in Aug 2024

8/10 Good

Tina

Stayed 1 night in Aug 2024

6/10 Okay

Idalynn

Travelled with family
Liked: Amenities
Disliked: Staff & service
Staff was very confused and seemed overwhelmed
Stayed 2 nights in Jul 2024

6/10 Okay

Dan

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quirky hotel in a great location. We had 2 kids with us and they loved the fact that one bunk was hidden away in a box! The rooftop pool and bar was a real bonus too. We only stayed one night but found it very clean and comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Ngan Chung Ezra

Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Really liked this hotel. The decor is very cool with the concrete ceilings and antique style switches, but not too much style over substance. Our room fit five people really nicely. The beds were so comfortable - we all slept really well, and the bed enclosure against the wall was a real hit with the kids. The little roof pool is tiny but a great touch, and they have a fantastic roof bar. On site parking was full when we arrived, but there was plenty of parking available down the side streets nearby.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

l

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Could be good if they would sharpen up
Check in was at 3, room wasn't ready until 3.50pm, we had small children with us and this was a pain. Housekeeping wasn't done on 3 of the 5 days until well after 4pm which meant we came back and then had to get it of the way for that to be done. The pool is so tiny, don't be decided by the photo like we were. It was uncomfortably full with 10 people in it. A plug socket was hanging out of the wall with bare wires in our room, tried to tell reception but couldn't find anyone to tell.
Stayed 4 nights in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant stay at the Jam hotel. Helpful staff, great family room and loved the rooftop bar and pool
Stayed 1 night in Jul 2024