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Citybox Brussels

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Citybox Brussels

Exterior
Reception
Junior Suite
Junior Suite
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Free WiFi
  • Business services

Explore the area

Map
Rue Dejoncker 53, Brussels, Bruxelles, 1060
  • Avenue Louise
    ‪2 min walk‬
  • Place du Grand Sablon
    ‪14 min walk‬
  • Royal Museums of Fine Arts of Belgium
    ‪16 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪26 min drive‬

Room options

View all photos for Double Room Small

Desk, laptop workspace, free WiFi, bed sheets

Double Room Small

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Double Room

Double Room

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Hôtel Van Belle

Free WiFi
Restaurant
Breakfast available
Parking available
4.4 out of 5, Excellent, (226)
The price is €108
for 1 room
includes taxes & fees
7 Feb - 8 Feb
Hôtel Van Belle

About this property

Citybox Brussels

Hotel with a 24-hour business center, steps from Avenue Louise
Along with a 24-hour business center, this hotel has a 24-hour front desk and express check-in. WiFi in public areas is free. Additionally, express check-out, a banquet hall, and a vending machine are onsite. Housekeeping is available once per stay.
Citybox Brussels offers 246 accommodations with hair dryers. This Brussels hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include showers with rainfall showerheads. Housekeeping is provided once per stay.
During your stay at Citybox Brussels, you're just a quick walk from Avenue Louise. You'll find features like free WiFi in public areas and a 24-hour business center.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Amenities include a 24-hour business center, meeting rooms, and a vending machine
  • Steps from Avenue Louise and 6 minutes by car from La Grand Place
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Citybox Brussels also features a vending machine, express check-in, and express check-out.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Conveniences

  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (once per stay)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • This property does not have any lifts

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

More

  • Desk
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Citybox Brussels Hotel
Citybox Brussels Brussels
Citybox Brussels Hotel Brussels

Citybox Brussels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 182 out of 336 reviews" "
Rating 8 - Good. 88 out of 336 reviews" "
Rating 6 - Okay. 43 out of 336 reviews" "
Rating 4 - Poor. 17 out of 336 reviews" "
Rating 2 - Terrible. 6 out of 336 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Imran

Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

4/10 Poor

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
An honest review
Our small double was what depression feels like… barely any sunlight.. no kettle or TV. Shower was at maximum temperature and was lukewarm. My partner kept waking up with bites all over his body. I feel like we were catfished because the photos look GREAT! Loved Brussels, but will not be staying at Citybox again!
Stayed 3 nights in Oct 2024

6/10 Okay

Imran

Disliked: Room comfort
Not a very comfortable stay
Smallish room. Cramped space. Have to goto the reception to replace towels.
Stayed 3 nights in Sep 2024

10/10 Excellent

Elisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great find. All the services offered by the hotel are very thoughtful and unique. The location is ideal. Highly recommended!
Stayed 2 nights in Oct 2024

4/10 Poor

Matthew

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We had an unfortunate experience with bedbugs. I got multiple bites on my face, under my breasts, and on my upper thighs. I am in lots of discomfort and I feel pretty disgusted by it.
Stayed 2 nights in Oct 2024

8/10 Good

Dr Richard

Business traveller
Liked: Property conditions & facilities
The epitome of efficiency
CItyBox is all about efficiency and, if efficiency is your desire, performs well. Don't look for staff--there really aren't any. Kick check-in/check out; keys issued by machine. Maid service only on demand. Tight quarters with no frills but clean, efficient, a soli spot for a place to sleep while working.
Stayed 3 nights in Oct 2024

6/10 Okay

Daniela

Travelled with family
Liked: Cleanliness, staff & service
The property was good value compared to other properties. Rooms were very small with limited facilities but bed and pillows were super comfortable. Location was easy to get to and a short walk from the metro station. Could hear street traffic though so it was quite noisy. We were on the 2nd floor and it sounded like the noise was directly outside our window. Overall, I would recommend for those on short stays and who will spend most of their time out.
Stayed 2 nights in Oct 2024

10/10 Excellent

Finnian

Liked: Cleanliness, staff & service, property conditions & facilities
great cheap hotel
Stayed 1 night in Oct 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
This property is not quiet with the street car (public transport) making it sound like an earthquake every 5 minutes. There is no TV in the room to block out the sound at 2200 when trying to fall asleep & the dryer (€7 to wash & €7 to dry) does not fully dry your cloths. Other than those issues this place would’ve been perfect.
Stayed 4 nights in Oct 2024

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Leanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Contemporary, minimal rooms which are beautifully clean and well maintained. Convenient for Eurostar connection to the UK and the shopping within a few steps of the hotel is wonderful!
Stayed 1 night in Oct 2024

8/10 Good

ANDREW

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
DIY hotel
Its clean, its cheap, but you only get a room service once a week, which feels a bit too long
Stayed 1 night in Oct 2024

10/10 Excellent

askar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rowan

Stayed 3 nights in Sep 2024

10/10 Excellent

Mohamed

Stayed 3 nights in Sep 2024

10/10 Excellent

Ebun

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable hotel with easy access to city centre and clean rooms. Would recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay near Audrey Hepburn’s birthplace.
Loved the concept of the hotel. No waiting in line to check in or out. Also note having a daily clean of the room was good because as a solo traveller, I don’t make a mess or need it.
Stayed 3 nights in Oct 2024

8/10 Good

IAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in central location within walking distance of a lot of landmarks, museums and shops or tram/ metro close by. Hotel facilities very good and room was very clean, quiet with nice shower room. Would recommend.
Stayed 3 nights in Oct 2024

8/10 Good

Karlee

Liked: Cleanliness, property conditions & facilities, room comfort
No frills, but clean and good location.
Very new appearing hotel. While the hallways were in need of vacuuming when we arrived, our room was very clean! Room was spacious and comfortable, only downside was no TV and safe for the room. Basic amenities only- no cups in room, no coffee machine, no face cloths. We were excited to book a place that had a laundromat, as we are in Europe for 16 days with only carry on luggage. We were very disappointed at how much this hotel charged for laundry services- 14 euros to wash and dry one load and it came out damp. A nice place to stay, but do your laundry elsewhere as such a rip off.
Stayed 3 nights in Oct 2024

10/10 Excellent

Murat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Ivan, San Pedro Sula

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in a perfect area of Brussels. The rooms are VERY small but the staff and the location make it worth your while.
Stayed 2 nights in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Modern nice clean rooms
Stayed 4 nights in Sep 2024

8/10 Good

Alaa

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Diana

Travelled with partner
Liked: Property conditions & facilities
Easy check in, clean hotel and nice staff
Stayed 1 night in Sep 2024