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Citybox Brussels

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citybox Brussels

Exterior
Junior Suite
Reception
Lobby
Junior Suite

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Free WiFi
  • Business services

Explore the area

Map
Rue Dejoncker 53, Brussels, Bruxelles, 1060
  • Avenue Louise
    2 min walk
  • Le Stephany
    1 min walk
  • Stéphanie Tram Stop
    1 min walk
  • Brussels (BRU-Brussels - National)
    26 min drive

Room options

View all photos for Double Room Small

Desk, laptop workspace, free WiFi, bed sheets

Double Room Small

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Double Room

Double Room

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Hôtel Van Belle

Free WiFi
Restaurant
Breakfast available
Parking available
4.4 out of 5, Excellent, (217)
The price is €78
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hôtel Van Belle

About this property

Citybox Brussels

Hotel with a 24-hour business center, steps from Avenue Louise
Along with a 24-hour business center, this hotel has a 24-hour front desk and express check-in. WiFi in public areas is free. Additionally, express check-out, a banquet hall, and a vending machine are onsite. Housekeeping is available once per stay.
Citybox Brussels offers 246 accommodations with hair dryers. This Brussels hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include showers with rainfall showerheads. Housekeeping is provided once per stay.
During your stay at Citybox Brussels, you're just a quick walk from Avenue Louise. You'll find features like free WiFi in public areas and a 24-hour business center.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Amenities include a 24-hour business center, meeting rooms, and a vending machine
  • Steps from Avenue Louise and 6 minutes by car from La Grand Place
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Citybox Brussels also features a vending machine, express check-in, and express check-out.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Conveniences

  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (once per stay)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • This property does not have any lifts

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

More

  • Desk
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Citybox Brussels Hotel
Citybox Brussels Brussels
Citybox Brussels Hotel Brussels

Citybox Brussels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 158 out of 288 reviews" "
Rating 8 - Good. 73 out of 288 reviews" "
Rating 6 - Okay. 37 out of 288 reviews" "
Rating 4 - Poor. 15 out of 288 reviews" "
Rating 2 - Terrible. 5 out of 288 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

LES, SAN FRANCISCO

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Blanca

Travelled with family
Disliked: Staff & service, amenities
Not great. We got a dirty room and had to request a change. No one came to clean the room during our stay. Barely any staff around. No food services, poor amenities and no safe. Not recomendable.
Stayed 2 nights in Sep 2024

8/10 Good

Julianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy but clean
Stayed 2 nights in Sep 2024

4/10 Poor

Raisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent stay at Citybox Brussels
We recently stayed at the Citybox Brussels hotel, and here are some of the observations. I get that the hotel is budget friendly, and I am ok with basic accommodations and limited amenities, but there were just too many issues during our stay to consider staying here again. Pros: - Budget friendly - Great location with easy access to restaurants, sites and public transportation - Easy and quick self service check in and check out - Friendly staff (when we requested to change rooms, it was done on the spot) - Separate space for hotel guests with amenities like laundromat, kitchen, hang out space (TV and table tennis) and a conference room - Housekeeping service - Extra towels available upon request (and they will be needed since they extra thin) - Comfortable bed Cons: - There are no shelves to store your closes in just a few hangers and knobs on the wall. For a few days, it’s fine, but we stayed for a week. - There is no safe, so you have to keep your valuables with you at all times. - While there is housekeeping, there is no sign that you can hang on the door to prevent them from coming in. And they come in rather quickly, a few knocks and the door opens. - One side of the hotel faces a busy street and a tram line, so it can get pretty loud. When we changed rooms, the new room was facing a quiet street. - We had an issue with A/C in our room (apparently a known issue), so we asked to change rooms. The new room was a little better, but it had an individual unit (not cent
Stayed 6 nights in Sep 2024

8/10 Good

Nigel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Really cool and reasonable. Hot water a bit variable
Stayed 1 night in Sep 2024

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel, no fridge, microwave, coffee machine in room like we are used to in Canada, but there is a hotel kitchen in basement. The coffee machine is $2 per cup though.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anahita, FOLSOM

Travelled with partner
Amazing experience
Stayed 2 nights in Sep 2024

10/10 Excellent

Bengü Gizem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one day stay
Located in a nice area. Very clean. I like the self-check in !
Stayed 1 night in Sep 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a great find! It has self service check in, but there are also members of staff if you have issues. As they do not have a restaurant themselves, on their website they recommend places to dine from breakfast to dinner! If you want a cheaper option, they provide a kitchen for the guests where you can have take out food or even cook for yourself. I would highly recommend!
Stayed 3 nights in Sep 2024

8/10 Good

Olivier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great for quick trips, basic facilities but really clean and modern. Great customer service but not available 24/7, the cleaning has to be requested as my room want cleaned for 3 nights until I checked out. But I would recommend great location and value for money.
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel

Excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Caua

Liked: Cleanliness, property conditions & facilities
Really nice, room was very clean and easy access to room and facilities. Really cleaned and safe. In a great walkable distance to Brussels. Would definitely stay here again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Michele

Travelled with family
Nice location , clean
Stayed 2 nights in Sep 2024

10/10 Excellent

María Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable y muy bien ubicado
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

6/10 Okay

Muriel

Liked: Cleanliness, property conditions & facilities, room comfort
Week-end
Propre, facile d’accès, mais très, très, très minimaliste. Borne d’enregistrement à l’accueil, si vous ne trouvez pas le code, ça peut être très compliqué. Pas de service petit déjeuner, ou pas vue. Climatiseur pas en état de fonctionnement sauf si vous aimez les grosses cylindrées …
Stayed 1 night in Sep 2024

8/10 Good

Dorothy

Stayed 5 nights in Aug 2024

10/10 Excellent

armen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new Hotel with self service only
Stayed 2 nights in Aug 2024

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location for public transport. The hotel is self service with staff on hand to help if necessary. The room was very clean and has everything you need. I liked that you can come and go as you please. I would definitely stay again. If you are looking for a modern self service hotel, without all the unnecessary features of a traditional hotel - checkin desk, tea/coffee, minibar etc this is the place for you.
Stayed 2 nights in Aug 2024

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was in the Center of Everything!
Stayed 2 nights in Aug 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, typical European budget hotel with small spaces. Is brand new, the air conditioner on the room kept doing a weird noise every 5 minutes (it disturbs the sleep sometimes) but on the hotel behalf I only stayed 2 nights so didn’t reported it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ridoan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing and the hotel was just amazing
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. The place was immaculate. It was so central that we could walk everywhere.
Stayed 2 nights in Aug 2024

10/10 Excellent

ALBERTO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024