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Aris Grand-Place Hotel

3.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aris Grand-Place Hotel

Restaurant
Exterior
Restaurant
Family Duplex, Mezzanine
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Rue du Marché aux Herbes 78-80, Brussels, 1000
  • Galeries Royales Saint-Hubert
    1 min walk
  • La Grand Place
    1 min walk
  • Brussels City Hall
    2 min walk
  • Brussels (BRU-Brussels - National)
    30 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Double Room, 1 King Bed

Premium Double Room, 1 King Bed

Premium Double Room, 1 King Bed

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room, 1 Single Bed

Classic Single Room, 1 Single Bed

Classic Single Room, 1 Single Bed

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double or Twin Room, 1 Double or 2 Single Beds

Classic Double or Twin Room, 1 Double or 2 Single Beds

Classic Double or Twin Room, 1 Double or 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Duplex, Mezzanine

Family Duplex, Mezzanine

Family Duplex, Mezzanine

  • 60 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

Similar properties

Reception
Alma Grand Place Hotel
Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (830)
The price is €165
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Alma Grand Place Hotel

About this property

Aris Grand-Place Hotel

Hotel with a 24-hour front desk, steps from La Grand Place
Along with a coffee shop/cafe, this smoke-free hotel has a 24-hour front desk and free newspapers. WiFi in public areas is free. Additionally, a front-desk safe, multilingual staff, and a reception hall are onsite. Housekeeping is available once per stay.
Aris Grand-Place Hotel offers 55 air-conditioned accommodations with safes and bathrobes. 81-cm Smart televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Aris Grand-Place Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from La Grand Place. Features include free WiFi in public areas, plus a coffee shop/cafe and breakfast (surcharge). This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the café
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a multilingual staff
  • Guests have great things to say about the location and the clean accommodations
  • Steps from La Grand Place and 10 minutes by foot from Brussels Christmas Market
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. Public spaces have free WiFi. Aris Grand-Place Hotel also features multilingual staff, complimentary newspapers in the lobby, and a front-desk safe.

This 3-star Brussels hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Lloyd Coffee Eatery - Onsite café.

Languages

Dutch, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 15 for adults and EUR 8 for children
  • 1 coffee shop/cafe

Restaurants on site

  • Lloyd Coffee Eatery

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Dressing gowns
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 81-cm smart TV
  • Digital channels

More

  • Bulk dispenser for toiletries
  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 22 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 50 per stay
  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Aris Grand Place Brussels
Aris Grand Place Hotel Brussels
Hotel Aris
Hotel Aris Brussels
Aris Brussels
Aris Grand-Place Hotel Hotel
Aris Grand-Place Hotel Brussels
Aris Grand-Place Hotel Hotel Brussels

Aris Grand-Place Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 495 out of 911 reviews" "
Rating 8 - Good. 293 out of 911 reviews" "
Rating 6 - Okay. 76 out of 911 reviews" "
Rating 4 - Poor. 23 out of 911 reviews" "
Rating 2 - Terrible. 24 out of 911 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Stayed 1 night in Jul 2024

10/10 Excellent

Pedro, Manchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very knowledgeable. The only thing there was construction next door no fault to the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location (8 minute walk to Brussels Central train station) and situated on one of the main squares. But still extremely quiet. Also had an eatery attached below which was one of the few places open at breakfast time. Staff were so friendly and helpful, and rooms very very comfortable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lynette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel! The location is so convenient. It is in the middle of a charming square. The bathroom has a magnificent rainhead shower, and the room is large. Breakfast is complimentary, and it was a wonderful breakfast. It may not be advertised, but aside from the cereal and pastries, one can order one of the four menu items. I chose the pancakes, and it is hard to believe, but they were the best pancakes I have ever eaten! Speaking of food, the pommel frites and Belgian waffles across the way cannot be missed.
Stayed 1 night in Aug 2024

8/10 Good

Tamara Di

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! The cafe downstairs has great coffee and snacks, breakfast was very good, the staff was extremely helpful and friendly, and though the room was he size of a shoe box, it was clean, as was the bathroom.
Stayed 3 nights in Jul 2024

6/10 Okay

Samah Bassam

Travelled with family
Liked: Cleanliness
- it is 1 min walk to the Grand Place - it is in the middle of everything happening around, 5 min walk to chez leon restaurant, manneke pis, jeanneke pis, carrefour, train station, toutbus, museum. - room is not big, we asked to change it from 309 to 404, a bit better. - room had one small complimentary bottle of water for the whole stay, coffe and tea were not renewed even when we asked. - breakfast was included and it's limited. Breakfast staff i think her name was Venessa, wasn't cheerful.
Stayed 5 nights in Aug 2024

10/10 Excellent

martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with walking distance to everywhere and very friendly staffs,
Stayed 2 nights in Aug 2024

2/10 Terrible

Saira

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I had a deeply disappointing stay at Hotel Aris Grand-Place, and I strongly advise against booking a room there. My experience was marred by a severe issue that affected me physically and mentally during my stay. Unfortunately, the hotel's management was unresponsive and refused to take responsibility for the situation. Despite my attempts to address the problem and seek a refund, they were unhelpful and dismissive. The lack of care and customer service was glaring. It was clear that once they had my money, they had no interest in ensuring my well-being or addressing any concerns. This experience has left me with a negative impression of their standards and practices. If you value customer service and accountability, I strongly recommend you avoid Hotel Aris Grand-Place. There are plenty of other hotels in Brussels that will treat you with the respect and consideration you deserve.
Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great location 8 minute walk from Central (NOT Midi) station. Just off the main square. Spacious room, good storage, nice size bathroom with walk in shower. Buffet breakfast, plus a few brunch type hot options all served in the coffee shop under the hotel. Staff all friendly and helpful. Air con good. Free WiFi. In a fabulous area with loads of bars and restaurants within a 10 minute radius.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yu Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Aug 2024

6/10 Okay

Qi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Nerelyn

Liked: Cleanliness, staff & service, amenities
Great location, wonderful breakfast, only problem was mold in corners of bathing areas in room.
Stayed 1 night in Aug 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. And very close walking from Grand palace parking if you drive in.
Stayed 1 night in Aug 2024

8/10 Good

Nerelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location
Stayed 1 night in Aug 2024

10/10 Excellent

Gabriel

Stayed 3 nights in Jul 2024

10/10 Excellent

fernando I.

Travelled with family
Liked: Amenities
Location is superb. I would stay here as many times as I can in the future. The staff is so helpful no matter what language you speak.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff who were very helpful and friendly and a brilliant place to stay, it’s right near the busy part of the city so very convenient for a good night out and exploring in the day. Highly recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Don’t pay for the hotel breakfast. Just order what you want at the same cafe- it’s a better meal. It’s a party area so be prepared for that noise in the streets into the night. Air conditioner wasn’t quite powerful enough.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service!
Great hotel and location. The two people on reception could not have been any better. We had a problem with our booking which was our fault and they were quick to resolve it and make the experience one we will remember as one of the highlight of our trip. How to make a bad situation into a positive one. Excellent!
Stayed 1 night in Aug 2024

10/10 Excellent

Santosh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer Excellence Redefined
For the penultimate stop of our 5 city European vacation, Aris Grand-Place in Brussels did not disappoint us! It was a fantastic facility - close to all major places of interest. Room was fantastic with all the modern amenities. Above all, the front desk customer service was beyond compare. Pablo Avila - the customer service manager, went above and beyond to make our 2 day stay a memorable one. He laid out our complete plan for the sites to visit and the order in which to see them. Recommendations for dinner on both nights did not disappoint at all. Highly recommend this hotel. I will most definitely stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Myat min

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and receptionists are helpful. At the Grand Place and lots of shops or restaurants around. Recommended.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Hotel was good, as expected. Service was above and beyond expectations. My partner got sick, and the man at the desk helped us figure out medical care in a system we didn't know anything about. It was much appreciated!
Stayed 3 nights in Jul 2024