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Serpiano Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serpiano Hotel

Indoor pool, pool loungers
Deluxe Double Room, 1 Queen Bed, Mountain View
View from property
Reception
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • Gym
    Gym
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Via Serpiano, Serpiano, Brusino Arsizio, TI, 6867
  • Mount San Giorgio
    10 min drive
  • Swissminiatur
    23 min drive
  • Lake Lugano
    25 min drive
  • Lugano (LUG-Agno)
    44 min drive

Room options

View all photos for Romantic Double Room, 1 Queen Bed, Mountain View

Romantic Double Room, 1 Queen Bed, Mountain View

Romantic Double Room, 1 Queen Bed, Mountain View

  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, down duvets, in-room safe, free WiFi

Superior Double Room

  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Mountain View

Deluxe Double Room, 1 Queen Bed, Mountain View

Deluxe Double Room, 1 Queen Bed, Mountain View

  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room, 2 Single Beds

Comfort Double Room, 2 Single Beds

Comfort Double Room, 2 Single Beds

  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Single Room

Comfort Single Room | In-room dining

Comfort Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room Single Use

Hypo-allergenic bedding, down duvets, in-room safe, free WiFi

Superior Double Room Single Use

  • 24 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

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About this property

Serpiano Hotel

Hotel in Brusino Arsizio with a full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Change of towels is available on request.
Serpiano Hotel offers 84 accommodations with safes and hair dryers. Rooms open to balconies or patios. Beds feature down comforters. LCD televisions come with cable channels.

Bathrooms include bathtubs or showers. This Brusino Arsizio hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Centro SPA has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us they enjoy the overall property condition at Serpiano Hotel. During your stay, you'll be close to Mount San Giorgio. Features include free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Mediterranean cuisine and garden views while dining at Ristorante Al Serpiano
  • Take a swim in the indoor pool
  • Indulge with hot stone massages, body scrubs, or manicures and pedicures at Centro SPA
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 10 minutes by car from Mount San Giorgio and 12 minutes from Fossil Museum Arzo
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Serpiano Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 3531 square feet (328 square meters) and includes conference space. A fitness center, a rooftop terrace, and spa services are also featured at Serpiano Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star Brusino Arsizio hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Serpiano Hotel has a restaurant serving breakfast, lunch, and dinner.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Ristorante Al Serpiano

Things to do

  • Billiards/pool table
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine

Guest services

  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (3531 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height worktop and sink
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Down duvet
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LCD TV

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and up
Guests driving to the property should contact this property in advance (e.g., directions)

Renovations and closures

The property is closed during January, February, March, November, and December.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 18 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 70.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.40 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 9:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. Guests who plan to drive should contact this property in advance for more details (e.g., directions).

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Serpiano
Serpiano
Serpiano Brusino Arsizio
Serpiano Hotel
Serpiano Hotel Brusino Arsizio
Serpiano Hotel Hotel
Serpiano Hotel Brusino Arsizio
Serpiano Hotel Hotel Brusino Arsizio

Serpiano Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 94 out of 244 reviews" "
Rating 8 - Good. 115 out of 244 reviews" "
Rating 6 - Okay. 26 out of 244 reviews" "
Rating 4 - Poor. 7 out of 244 reviews" "
Rating 2 - Terrible. 2 out of 244 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Remco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff and an amazing breakfast buffet. Clean and beautiful wellness area
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr freundlich, sehr ruhig und schön, das einzigste was ein bisschen stört, fernseher mit sehr wenig sendern und alt, dä wäre was zu verbessern
Stayed 3 nights in Jun 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice location but the hotel is certainly tired and seems that a lot of details are being overlooked. A shame because it really has potentially. With some better cleaning and some investment in the property it will soon be back to what it was.
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jun 2020

10/10 Excellent

Tony, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serpiano Hotel is located on the top of a mountain; it has a picturesque view of Lake Lugano from its outdoor restaurant. It also has an indoor swimming pool and Jacuzzi. Breakfast and dinners were excellent.
Stayed 3 nights in Oct 2019

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views
Stayed 1 night in Jun 2019

8/10 Good

Terezia

Liked: Cleanliness, staff & service, room comfort
Highly enjoyable stay with superior Ticino views
I visited the hotel with my mum. Despite a rainy day and evening, we enjoyed the stay very much. We had a room with a mountain view that was in reality nicer than on the pictures! The hotel facility comes with large outside area that is taken care of to the last detail. We had a superb dinner and drinks. The reception ladies but also waitress in restaurant are kindly, professional and very helpful. This all made our trip unforgettable.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Nice respite from the City
You need to rent a car to get around. There are no kettles in the room but there is a small fridge. Foxtown is just nearby and so that was the life saver. The views were spectacular. But do be careful driving up as it is narrow and winding.... meant for only one car even thought it is a 2 way road. It is a 3-star hotel so dont expect much.... but for what they did offer, you cant find fault with it. We will stay at this place the next time we head to FoxTown.
Stayed 2 nights in Sep 2018

6/10 Okay

Nav

Great view & staff but let down by basic flaws
Lovely view and very friendly staff. Nice indoor pool. Let down by lack of air con in the rooms, very average breakfast (although dinner is better ). The road to the hotel is also very narrow with sharp turns and so it’s advised not to arrive there at night by car. Check out is a little too early (11am) and the restaurant stops serving hot food after 9pm which is again too early .
Stayed 1 night in Aug 2018

8/10 Good

Todd

Liked: Cleanliness, staff & service
Views from the restaurant were amazing, breakfast was excellent, local restaurant is pricey but worth the money. Pool and pool area were lovely Hotel rooms are old, need updating and were extremely warm in the hot weather with no air conditioning
Stayed 2 nights in Jul 2018

8/10 Good

Calin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view
Great spa and restaurant, clean room with amazing view.
Stayed 1 night in Aug 2018

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Robert

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good hotel just needs updating
The hotel is easy to find, it’s up a long twisty narrow road but if you follow the signs or use sat nav you shouldn’t have any problems. The car park is ample size so I shouldn’t imagine you would ever struggle to park. Check in was straight forward enough and the staff were friendly and welcoming. The Geneva decor of the hotel could do with a update, it’s clean just looks a little dated. The room is fine and good sized and we had a nice view from our balcony. The best feature of the hotel for us was the pool and jacuzzi. The jacuzzi was amazing and so relaxing. The restaurant was good and reasonably priced given the isolated location. I would recommend this hotel for a relaxing getaway.

10/10 Excellent

Zlatko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

8/10 Good

Seth

Liked: Cleanliness, staff & service
Awesome View
Well the view was Amazing. The slider to the balcony didn't work very well but the views were truly exceptional. Loved the experience.
Stayed 1 night in Sep 2017

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip #2
This is the second time in two years that I have stayed here. The location is great, the amenities are great, the staff are helpful. This is a great place for a getaway
Stayed 2 nights in Jun 2017

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Fantastic stay
Stayed 1 night in Jun 2017

6/10 Okay

Rostislav, USA

Liked: Cleanliness
Overall we had good time but very far from any attractions. Magnificent views! Very quiet place

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must see!!
Wonderful hotel, stunning views, excellent pool Great trails all around .

10/10 Excellent

pappaleadfoot , cave creek az

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A thrilling experience
It is worth programming a stay at this hotel if for no other reason than just the view! It sits on the tippy top of the mountain and overlooks the towns below. Driving up to the hotel is an exciting experience on an extremely narrow road. If you meet another vehicle one of you will need to back up for the other to pass. Insure you follow the directions to get there provided by the hotel. GPS is almost essential. You are so glad you got there you wouldn't think of eating anyplace other than the hotel. I do not know if there is another place. The dining room is a bit pricey for dinner, but not by over a few dollars. Great breakfast. Rooms are fine . Bathroom small. Hotel supprisingly large! Staff great. Has spa facilities. If the drive doesn't scare you then book this hotel. FYI we were driving a large station wagon are are senior seniors.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Maja, Ljubljana

Disliked: Room comfort
very distanced hotel
very distanced hotel

10/10 Excellent

Gill, Hghlands, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing panoramic views
Highly recommend this hotel. Food was excellent. Swimming pool and spa, relaxing