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SureStay Plus Hotel by Best Western St Marys Cumberland

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western St Marys Cumberland

Exterior
Property amenity
Outdoor pool
Lobby
Microwave, coffee/tea maker

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast included
  • Air conditioning
  • Parking included
  • Free WiFi
  • Laundry

Explore the area

Map
2710 Osborne Rd, St. Marys, GA, 31558
  • VA St Marys
    4 min walk
  • St. Marys Railroad Museum
    4 min drive
  • Naval Submarine Base Kings Bay
    9 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    31 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Jetted Tub (with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Jetted Tub (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

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About this property

SureStay Plus Hotel by Best Western St Marys Cumberland

Hotel with free breakfast, in the vicinity of Naval Submarine Base Kings Bay
An outdoor pool, a business center, and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available once per stay.
SureStay Plus Hotel by Best Western St Marys Cumberland offers 78 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This St. Marys hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at SureStay Plus Hotel by Best Western St Marys Cumberland. During your stay, you're just a quick walk from VA St Marys. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free breakfast offered
  • Free WiFi in some public areas
  • Free self parking
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and conference space
  • Guests speak favorably about the breakfast and the location
  • 5 minutes by car from Cumberland Island Ferry and 5 minutes from Cumberland Island National Seashore Visitor Center
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly SureStay Plus Hotel by Best Western St Marys Cumberland. Free self parking is available. A complete renovation of SureStay Plus Hotel by Best Western St Marys Cumberland was completed in November 2021.

This St. Marys hotel is smoke free.

Guests are served free breakfast. An additional breakfast is available daily for a fee.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0 per stay), Free wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (once per stay)
  • Laundry facilities

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bath
  • Handrails in stairwells
  • Lever door handles
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – November 2021
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 30.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cumberland Inn
Cumberland Inn St. Marys
Cumberland St. Marys
Cumberland Inn Suites
Cumberland Inn Suites
SureStay Plus Hotel by Best Western St Marys Cumberland Hotel

SureStay Plus Hotel by Best Western St Marys Cumberland Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 370 out of 890 reviews" "
Rating 8 - Good. 305 out of 890 reviews" "
Rating 6 - Okay. 118 out of 890 reviews" "
Rating 4 - Poor. 59 out of 890 reviews" "
Rating 2 - Terrible. 38 out of 890 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Chrystle

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jaclyn K

Travelled with family
Liked: Cleanliness, staff & service, amenities
Was very iffy about booking this property due to the cheap price but I'm very glad I did. The staff was amazingly kind, room was a but dated but very clean and the beds were very comfortable. Breakfast was the highlight for me. Basic options but everything was fresh, even the glazed donuts which I've never had a fresh donut at a hotel breakfast before this. The coffee machine was great! Will definitely be revisiting this property as we go to Cumberland Island every year.
Stayed 1 night in Sep 2024

10/10 Excellent

Mohammed KaMran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Rondelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of room space.
Stayed 2 nights in Sep 2024

8/10 Good

Danita

Stayed 1 night in Jun 2024

10/10 Excellent

Svitlana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel! Very taste breakfast!
Stayed 1 night in Aug 2024

6/10 Okay

Danette

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
No elevators for transporting luggage
Stayed 7 nights in Aug 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a incident fee at the hotel. Ours was 100 so it cut our spending funds for the weekend. Should have been made aware of it when we booked the room instead of us finding out last minute.
Stayed 2 nights in Aug 2024

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and the breakfast hostess were wonderful!
Stayed 1 night in Aug 2024

6/10 Okay

Antonio

Travelled with family
Liked: Cleanliness, staff & service
Pro- The property was convenient to our fishing location. Con- The room was extremely damp from condensation, which made the floor very slippery.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Check In and Breakfast
Felt very welcomed in spite of late night arrival 1045pm. Trisha was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and told me the deets about the area.
Stayed 1 night in Aug 2024

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice property, no views.
The hotel did not have rooms ready for us (we needed and had reserved two) so the lady from the check-in desk cleaned the room. Breakfast was adequate. The only downside is that my 86-year-old mother was at the opposite end of the hotel from us. We were only there overnight but the staff was delightful.It's a shame there were no good views from the rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Great desk staff very helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Erin H

Stayed 4 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the screened in pool, nice big room, and the restaurant connected to the hotel.
Stayed 2 nights in Jul 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, room comfort
Exceptional service
Exceptional customer service
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024