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SureStay Hotel by Best Western Brownsville

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Brownsville

Lobby
Individually furnished, desk, laptop workspace, blackout curtains
Combined shower/bathtub, free toiletries, hair dryer, towels
Restaurant
Room amenity

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
825 N Expressway, Brownsville, TX, 78520
  • Camille Lightner Playhouse
    2 min drive
  • Gladys Porter Zoo
    2 min drive
  • El Torito
    1 min walk
  • Brownsville, TX (BRO-Brownsville-South Padre Island Intl.)
    16 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Brownsville

Hotel in Brownsville with free breakfast and a 24-hour front desk
Laundry facilities, a 24-hour front desk, and RV/bus/truck parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a front-desk safe.
SureStay Hotel by Best Western Brownsville offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Brownsville hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Brownsville. During your stay, you'll be within walking distance of Resaca de la Palma Battlefield. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • WiFi for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Just a 2-minute drive from Camille Lightner Playhouse and a few minutes from Gladys Porter Zoo
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly SureStay Hotel by Best Western Brownsville also features laundry facilities, a front-desk safe, and RV/bus/truck parking. Self parking is free.

This Brownsville hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.1 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.1 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Americas Best Value Inn Brownsville
Americas Best Value Inn Hotel Brownsville
Americas Best Value Inn-Brownsville/South Padre Island Hotel
Americas Best Value Inn-Brownsville/South Padre Island
SureStay Brownsville
SureStay Hotel Best Western Brownsville
SureStay Best Western Brownsville
SureStay Hotel Brownsville by Best Western
Surestay By Best Brownsville
SureStay Hotel by Best Western Brownsville Hotel
SureStay Hotel by Best Western Brownsville Brownsville
SureStay Hotel by Best Western Brownsville Hotel Brownsville

SureStay Hotel by Best Western Brownsville Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 145 out of 396 reviews" "
Rating 8 - Good. 101 out of 396 reviews" "
Rating 6 - Okay. 65 out of 396 reviews" "
Rating 4 - Poor. 42 out of 396 reviews" "
Rating 2 - Terrible. 43 out of 396 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Viviana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The property was ok. Not what expected for the price payed. The pool was not in service. The breakfast did not have variety of things to eat. Our room had greasy stains on the TV stand and on the door. Definitely will not stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

ALFREDO

Stayed 3 nights in Aug 2024

6/10 Okay

Susana

Liked: Staff & service
Pool was closed
Stayed 2 nights in Sep 2024

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Juan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Not the best….
Stayed 2 nights in Apr 2024

10/10 Excellent

María Teresa

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good place in Brownsville TX
Good place, Clean room and good service. However wish checkout was at 12
Stayed 1 night in Aug 2024

6/10 Okay

Francisco J

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Octavio

Stayed 1 night in Jul 2024

10/10 Excellent

Gabriela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend!
Stayed 1 night in Jun 2024

10/10 Excellent

edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay! Would definitely recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sergio

Stayed 1 night in Jul 2024

10/10 Excellent

emiliano

Stayed 1 night in Jul 2024

10/10 Excellent

Luz

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Luz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice people
Stayed 1 night in Jun 2024

10/10 Excellent

Anchal

Stayed 2 nights in Jul 2024

4/10 Poor

Melanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The website says there is a pool but it was under construction. The website should have been updated so I would have known and booked a different motel with a pool.
Stayed 5 nights in Jun 2024

6/10 Okay

antonio

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Evething ok eccept pool. We got that hotel for the pool but is under remodelation. Description didn't say anything
Stayed 1 night in Jul 2024

10/10 Excellent

Juana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Good stay for the price. Staff was friendly and hotel was clean. Older hotel but still clean. Pool was not working.
Stayed 4 nights in Jun 2024

8/10 Good

Yokasta

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, solo que en el desayuno no tenían la mezcla para hacer los waffle.
Stayed 2 nights in Jun 2024

6/10 Okay

Phoebe

Business traveller
Disliked: Staff & service
It will Do
It was nothing special, just a cheap place for mission work
Stayed 3 nights in Mar 2024

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

josefina

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s extremely clean and looks nice.
Stayed 1 night in May 2024

2/10 Terrible

Matthew

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Eduardo, houston

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
brefast
Stayed 2 nights in Jun 2024