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SureStay Hotel by Best Western Brownsville

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Brownsville

Lobby
Combined shower/bathtub, free toiletries, hair dryer, towels
Individually furnished, desk, laptop workspace, blackout curtains
Restaurant
Room amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
825 N Expressway, Brownsville, TX, 78520
  • Gladys Porter Zoo
    ‪2 min drive‬
  • Valley Baptist Medical Center
    ‪4 min drive‬
  • Sunrise Mall
    ‪4 min drive‬
  • Brownsville, TX (BRO-Brownsville-South Padre Island Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Room amenity

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Motel 6 Brownsville, TX

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
3.7 out of 5, Good, (1000)
The price is €70
for 1 room
includes taxes & fees
1 May - 2 May
Motel 6 Brownsville, TX

About this property

SureStay Hotel by Best Western Brownsville

Hotel in Brownsville with free breakfast and a 24-hour front desk
Laundry facilities, a 24-hour front desk, and RV/bus/truck parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a front-desk safe.
SureStay Hotel by Best Western Brownsville offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Brownsville hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Brownsville. During your stay, you'll be within walking distance of Resaca de la Palma Battlefield. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • WiFi for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Just a 2-minute drive from Camille Lightner Playhouse and a few minutes from Gladys Porter Zoo
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly SureStay Hotel by Best Western Brownsville also features laundry facilities, a front-desk safe, and RV/bus/truck parking. Self parking is free.

This Brownsville hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.1 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Americas Best Value Inn Brownsville
Americas Best Value Inn Hotel Brownsville
Americas Best Value Inn-Brownsville/South Padre Island Hotel
Americas Best Value Inn-Brownsville/South Padre Island
SureStay Brownsville
SureStay Hotel Best Western Brownsville
SureStay Best Western Brownsville
SureStay Hotel Brownsville by Best Western
Surestay By Best Brownsville
SureStay Hotel by Best Western Brownsville Hotel
SureStay Hotel by Best Western Brownsville Brownsville
SureStay Hotel by Best Western Brownsville Hotel Brownsville

SureStay Hotel by Best Western Brownsville Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 171 out of 443 reviews
Rating 8 - Good. 111 out of 443 reviews
Rating 6 - Okay. 73 out of 443 reviews
Rating 4 - Poor. 42 out of 443 reviews
Rating 2 - Terrible. 46 out of 443 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
This is a budget motel that is filthy in every aspect. There is nothing clean about any area of the hotel choose a different place.
Stayed 1 night in Jan 2025

2/10 Terrible

jamie

No hot water in the hotel. Clerk did not mention this at check in. Woke up to no water at all in my room. Zero

10/10 Excellent

Henry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has no hot water.
Stayed 1 night in Jan 2025

10/10 Excellent

Beatriz

Amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Reymundo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and I didn’t have any issues the 2 nights I stayed there.
Stayed 2 nights in Dec 2024

8/10 Good

Emmanuel

Stayed 1 night in Dec 2024

6/10 Okay

ALEXIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to leave a $100 deposit for my stay that was never mentioned on site.
Stayed 1 night in Dec 2024

6/10 Okay

María

Stayed 1 night in Dec 2024

10/10 Excellent

fernando

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

FARRUKH, houston

Stayed 1 night in Nov 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Odilon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
I've stayed here before and I have never gad sny problems.
Stayed 2 nights in Nov 2024

6/10 Okay

Rubi

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
The breakfast is very limited. They charge a $100 deposit not specified, with the booking details. The room smelled like wet carpet.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every time we go to Brownsville, we stay here, like a lot, quiet and peaceful, clean and friendly, thanks
Stayed 1 night in Nov 2024

2/10 Terrible

Gabriela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Yoandry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Elvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Odalbis

Stayed 1 night in Oct 2024

10/10 Excellent

FARRUKH, houston

Stayed 1 night in Oct 2024

6/10 Okay

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities
Overall wasn’t bad room service didn’t show up once the two nights I stayed but area was convenient with stores close by would stay again especially if Kept up with room service.
Stayed 2 nights in Sep 2024

6/10 Okay

Viviana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The property was ok. Not what expected for the price payed. The pool was not in service. The breakfast did not have variety of things to eat. Our room had greasy stains on the TV stand and on the door. Definitely will not stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

ALFREDO

Stayed 3 nights in Aug 2024