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Best Western Brockport Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Brockport Inn & Suites

Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Business centre
Desk, laptop workspace, blackout curtains, iron/ironing board
Free breakfast

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Breakfast included
  • Laundry
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
4908 Lake Rd S, Brockport, NY, 14420
  • Emily L. Knapp Museum and Library
    2 min drive
  • State University of New York-Brockport
    3 min drive
  • Roberts Wesleyan College
    16 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    21 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton Inn Brockport, NY

Pool
Hot tub
Breakfast included
Pet-friendly
4.6 out of 5, Wonderful, (1000)
The price is €119
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Hampton Inn Brockport, NY

About this property

Best Western Brockport Inn & Suites

Hotel with free breakfast, near State University of New York-Brockport
This hotel features a fitness center, a business center, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available once per stay.
Best Western Brockport Inn & Suites offers 40 air-conditioned accommodations with coffee/tea makers and hair dryers. 36-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Brockport Inn & Suites. During your stay, you'll be within walking distance of State University of New York-Brockport. Enjoy features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like an off-leash area.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Emily L. Knapp Museum and Library and a few minutes from State University of New York-Brockport
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Best Western Brockport Inn & Suites. Self parking is free. A complete renovation of Best Western Brockport Inn & Suites was completed in July 2020.
Guests are served free breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Renovated entire property – July 2020
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 36-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dollingers Brockport
Dollingers Inn
Dollingers Inn Brockport
Dollingers
Dollinger`s Hotel Brockport
Dollingers Inn Suites
Brockport & Suites Brockport
Best Western Brockport Inn & Suites Hotel
Best Western Brockport Inn & Suites Brockport
Best Western Brockport Inn & Suites Hotel Brockport

Best Western Brockport Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 593 out of 900 reviews" "
Rating 8 - Good. 221 out of 900 reviews" "
Rating 6 - Okay. 50 out of 900 reviews" "
Rating 4 - Poor. 20 out of 900 reviews" "
Rating 2 - Terrible. 16 out of 900 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and the location being set back from the road had a nice quiet atmosphere.
Stayed 4 nights in Sep 2024

10/10 Excellent

monica

Liked: Cleanliness, amenities, property conditions & facilities
Well kept..good breakfast
Stayed 3 nights in Sep 2024

8/10 Good

Karena

Stayed 3 nights in Aug 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Very nice
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Different hotel on my next visit
I stayed here many times in the past but this time The beds were awful. All we felt was the springs. Nobody had a good sleep the whole time. I asked about it they said nothing we can do about it right now.
Stayed 9 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
It was a very well-kept property. The room was great and the breakfast was very nice...compared to others we have had lately. The air conditioner/heating unit was somewhat noisy but considering everything else about the property...we would definitely stay again!!
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best experience in a long time!
The Hotel was great and clean. Breakfast was good. Staff was excellent and so friendly, especially Bill. First time in a long time that I’ve actually gotten some great sleep. The beds were super comfy and there was no noise from guests, the A/C was so quiet, it was so nice to wake up to the sounds of birds in the morning. No outside noises to contend with. Just a great time had by all.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Room was tidy and clean
Stayed 1 night in Jul 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Philip

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
Quiet location, well lit parking. Grounds are well kept.
Stayed 1 night in Aug 2024

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Melanie, Birmingham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, friendly, helpful staff
Stayed 1 night in Jul 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return
Impeccably clean. Updated. Friendly staff. Close to SUNY Brockport campus.
Stayed 1 night in Jul 2024

10/10 Excellent

Brenda

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine. Priced appropriately.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ling Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staffs were very friendly and nicely.
Stayed 2 nights in Jul 2024

6/10 Okay

Shaun

Liked: Staff & service
Disliked: Cleanliness
Property was nice and quiet. And about 25mins drive to downtown rochester
Stayed 2 nights in Jul 2024

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying here. It’s walking distance to downtown. It would be safer if the city would add sidewalks all way the hotel. I know it’s not the hotel’s fault. Nice place to stay.
Stayed 2 nights in Jul 2024

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again
Clean and comfortable. Great breakfast. Just had trouble with opening the door because handle went up not down and was not given any notice. Also tub was very slow to drain. Drain needed to be unclogged.
Stayed 2 nights in Jul 2024

10/10 Excellent

SARAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly helpful and friendly staff. Clean and quiet. Easy parking.
Stayed 2 nights in Jul 2024

4/10 Poor

Dana

Disliked: Cleanliness, staff & service, amenities
Not much
Stayed 1 night in Jul 2024

8/10 Good

Celestia

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Jul 2024