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The Star Grand Brisbane

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Star Grand Brisbane

Front of property
Garden
River King Room | Living area
Restaurant
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Parking available
  • Air conditioning

Explore the area

Map
33 William Street, Brisbane, QLD, 4000
  • Brisbane City Botanic Gardens
    5 min walk
  • Treasury Casino
    9 min walk
  • Queen Street Mall
    10 min walk
  • Brisbane, QLD (BNE)
    26 min drive

Room options

View all photos for City Accessible

In-room safe, laptop workspace, blackout curtains, iron/ironing board

City Accessible

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for River King Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

River King Room

  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for River Suite

River Suite

River Suite

  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for City Twin Room

City Twin Room

City Twin Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Skyline City Suite

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Skyline City Suite

  • 113 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for City Suite

In-room safe, laptop workspace, blackout curtains, iron/ironing board

City Suite

  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for River Accessible

In-room safe, laptop workspace, blackout curtains, iron/ironing board

River Accessible

  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Skyline Penthouse Suite

Skyline Penthouse Suite | Bathroom

Skyline Penthouse Suite

  • 217 sq m
  • River view
  • Sleeps 5
  • 2 King Beds

View all photos for City King

In-room safe, laptop workspace, blackout curtains, iron/ironing board

City King

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is €227
for 1 room
includes taxes & fees
6 Jan - 7 Jan
W Brisbane

About this property

The Star Grand Brisbane

The Star Grand Brisbane offers 340 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include bathrobes and irons/ironing boards. Housekeeping is provided daily.

During your stay at The Star Grand Brisbane, you're just a quick walk from Treasury Casino. Features include free WiFi in public areas, plus 3 restaurants and 2 bars.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Grab something to eat at one of the 3 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • 15 minutes by foot from South Bank Parklands and a 2-minute drive from The Gabba
There are 3 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. The Star Grand Brisbane also features a casino, concierge services, and dry cleaning/laundry services. For a fee, parking is available.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
The Star Grand Brisbane has 3 restaurants on site.
Babblers - Onsite restaurant. Open daily.
Cicada Blu - Onsite bar. Open daily.
Sokyo - Onsite restaurant. Open daily.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Restaurants on site

  • Babblers
  • Cicada Blu
  • Sokyo

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 22 2024 to February 28 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from August 29 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Saturday:
  • Fitness facility
  • Outdoor pool
  • Sauna
The following facilities are closed on Thursday and Friday:
  • Fitness facility
  • Outdoor pool
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 40 for adults and AUD 40 for children
  • Self parking fee: AUD 45 per day
  • Valet parking fee: AUD 65 per day
  • Rollaway bed fee: AUD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

The Star Grand Brisbane Hotel
The Star Grand Brisbane Brisbane
The Star Grand Brisbane Hotel Brisbane

The Star Grand Brisbane Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 22 out of 37 reviews" "
Rating 8 - Good. 10 out of 37 reviews" "
Rating 6 - Okay. 3 out of 37 reviews" "
Rating 4 - Poor. 1 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

10/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Nick

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Loved the experience ... but for that price we expected the facilities to be up and running..No pool..Sauna..Spa..Gym etc...It left a bad taste in our mouth as we were geared up for the full experience.Plus the casino was a bit lame and small for the size of the establishment it almost seemed like it was old and needed a refirb.As i say we loved it but just missed the mark for usin some areas.
Stayed 1 night in Dec 2024

10/10 Excellent

dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Brisbane
Best place in brisbane, the river view room was outstanding!! We will be back for sure
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The river view was breathtaking and calming. Love the excellent service at reception, the attentive and thoughtful housekeeping staff. You have a wonderful team that is making a difference with your clientele.
Stayed 2 nights in Dec 2024

8/10 Good

Colin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is ideally located. The staff were great and the rooms excellent. Take a trip to the sky deck for stunning views.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay and view from our room was spectacular. I really couldn't fault the hotel or the staff. They really went above and beyond to make us feel welcome. Looking forward to staying again soon.
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
I would have loved a swim on the 30-degree day! i didn't realise that the facilities are still being built.
Stayed 1 night in Dec 2024

10/10 Excellent

Belkys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Stuart

Travelled with partner
Sky Deck is absolutely fabulous and the highlight of our stay. Twin Room No 1494 was spacious, clean, well stocked and all the mod cons. Still a lot of renovations going on but we knew that when booking. Casino is okay but doesn't have the charm of the old Treasury. No Keno online - unpaid licence rumour? They have a truck load of staff but the Cherry Bar, which is their focal point, was not open sometimes during the day. The staff we encountered were friendly and helpful. The main issue we had was with the layout. They have these massive stairs that light up and you think if you walked up those you would be in the casino but no it's a BMW showroom instead. You have to go up the scary tall escalator to get to the casino. Same with the Bonner bridge, you would think it would lead to some grand entrance but it doesn't. Lifts were confusing and it took us about 1.5 days to sort of get the hang of the layout. Staff are not informed of what is going on. There were issues with Keno, lifts and exit doors and security guards and information desk were not aware of correct information.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious and spacious stay in a great location.
Thoroughly enjoyed our two nights in a river view room on level 13 in tower 2. Unfortunately the pool and steam room facilities were not finished yet, despite an indication when booking that they would be ready in December. The room was very luxurious, the view stunning, staff were very friendly and helpful. The location is excellent, easy walk to Southbank or the city. Plenty of great restaurants, parks and entertainment close by and in the hotel. Will definitely be back!
Stayed 2 nights in Dec 2024

8/10 Good

shantell

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Selwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the time
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 ***** luxury
Excellent hotel for a city break. Genuine 5 star hotel. Easy checkin. Spacious comfortable room. Excellent amenities, good wifi, comfortable bed, spacious bathroom, great views. Close to city centre and Southbank. Would definitely stay there again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hospitality
Just a beautifully experience with wonderful professional Hospital We had a an amazing experience and wish to thank everybody at the staff or making our stay very special
Stayed 1 night in Nov 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new 5 start hotel. What else to say. Everything was brand new, smells great. However, their leisure centre isn't ready yet, so no pool/gym.
Stayed 1 night in Nov 2024

10/10 Excellent

Andreas

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Luxurious, large spacious suites with spectacular views of the Brisbane river overlooking Southbank Parklands, from river view suites. Also, little things count, nice toiletries and a descent hair dryer.
Stayed 1 night in Oct 2024

4/10 Poor

Leonard

Business traveller
Liked: Cleanliness, property conditions & facilities
I can’t recommend that you stay here right now. The hotel doesn’t advertise it, but it is clearly doing a soft open. The pool isn’t ready. The gym isn’t ready. Many of the restaurants are not finished. The staff at the restaurants that are open are not of the calibre you would expect and the experience is sorely lacking (here’s looking at you Azteca). There are lots of kinks to be worked out still. The hotel doesn’t tell you this in advance and charges room rates that do not reflect the unfinished state of the property. It will be great once it’s properly up and running, but right now it’s a bit of a mess. In the meantime, stay at a legitimate five star hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Allyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing stay, the rooms were beautiful and modern. So clean. Super comfy bed and the pillows were beautiful. Can’t wait to go back
Stayed 1 night in Oct 2024

8/10 Good

Brenden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Ok stay
Windows were not thick enough so you heard all the traffic noise day and night. They tell you that the mini bar is included, but it is not replenished during your visit.
Stayed 2 nights in Sep 2024