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Pandanus Palms Holiday Resort

3.5 star property

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Photo gallery for Pandanus Palms Holiday Resort

Beach nearby
Bar (on property)
Fitness facility
2 bedrooms, individually decorated, individually furnished
2 Bedroom Apartment - Ocean View | Living room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Parking included
  • Restaurant

Explore the area

Map
21 Cumming Parade, North Stradbroke Island, Point Lookout, QLD, 4183
  • Home Beach
    ‪11 min walk‬
  • Point Lookout Community Hall
    ‪17 min walk‬
  • Cylinder Beach
    ‪3 min drive‬
  • Brisbane, QLD (BNE)
    ‪254 min drive‬

Room options

View all photos for 2 Bedroom Apartment - Ocean View

2 Bedroom Apartment - Ocean View | Living room

2 Bedroom Apartment - Ocean View

  • 80 sq m
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 3 Bedroom Apartment - Beach and Ocean View

3 Bedroom Apartment - Beach and Ocean View | Private kitchen

3 Bedroom Apartment - Beach and Ocean View

  • 136 sq m
  • Ocean view
  • Sleeps 7
  • 1 Queen Bed, 1 Double Bed and 2 Twin Beds

View all photos for 2 Bedroom Apartment - Beach and Ocean View

2 Bedroom Apartment - Beach and Ocean View

2 Bedroom Apartment - Beach and Ocean View

  • 80 sq m
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 3 Bedroom Apartment - Ocean View

2 bedrooms, individually decorated, individually furnished

3 Bedroom Apartment - Ocean View

  • 119 sq m
  • Ocean view
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

Similar properties

Exterior

Allure Stradbroke Resort

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
4.2 out of 5, Very good, (256)
The price is €311
for 1 home
includes taxes & fees
5 Mar - 6 Mar
Allure Stradbroke Resort

About this property

Pandanus Palms Holiday Resort

Beach fun in outdoor pool, near Home Beach
Guests at this beach hotel will appreciate convenient onsite amenities such as a playground and barbecue grills.
Pandanus Palms Holiday Resort offers 27 accommodations with washers/dryers and DVD players. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and hair dryers.

This Point Lookout hotel provides complimentary wireless Internet access. Satellite television is provided. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Pandanus Palms Holiday Resort, you're just a quick walk from Coral Sea Gallery. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include babysitting, tour or ticket assistance, and luggage storage
  • Onsite recreation includes an outdoor tennis court and a playground
  • 11 minutes by foot from Home Beach and a 3-minute drive from Cylinder Beach
There's a restaurant on site. Public spaces have free WiFi. Pandanus Palms Holiday Resort offers its guests an outdoor tennis court and an outdoor pool. A library, barbecue grills, and tour/ticket assistance are also featured at Pandanus Palms Holiday Resort. Self parking is free.

This 3.5-star Point Lookout hotel is smoke free.

Pandanus Palms Holiday Resort has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi is limited to 60 minutes per day
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 60 minutes per day

Parking and public transport

  • Free uncovered self-parking on site
  • On-site parking options include a carport

Food and drink

  • 1 restaurant

Things to do

  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Full-sized fridge
  • Kitchen
  • Microwave
  • Outdoor pool
  • Playground
  • Separate dining area
  • Separate living room
  • Washer/dryer

Conveniences

  • Library

Guest services

  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bath or shower
  • Hairdryer
  • Towels

Entertainment

  • DVD player
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop
  • Toaster

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Separate sitting area
  • Washer and dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 4:30 PM) and Saturday - Sunday (9:00 AM - 11:00 AM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per stay.
  • Cribs (infant beds) are available for AUD 35.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 35.0 per stay
  • Rollaway bed fee: AUD 45.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 8:30 AM - 4:30 PM
Guests arriving after 4:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
WiFi is limited to 200 MB per stay.

We should mention

  • Free in-room WiFi is limited to 60 minutes per day. WiFi in public areas is also free for up to 60 minutes per day

Property is also known as

Pandanus Palms Holiday
Pandanus Palms Holiday Point Lookout
Pandanus Palms Holiday Resort
Pandanus Palms Holiday Resort Point Lookout
Pandanus Palms Point Lookout
Pandanus Palms Holiday Resort Hotel
Pandanus Palms Holiday Resort Point Lookout
Pandanus Palms Holiday Resort Hotel Point Lookout

Pandanus Palms Holiday Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 38 out of 104 reviews
Rating 8 - Good. 43 out of 104 reviews
Rating 6 - Okay. 14 out of 104 reviews
Rating 4 - Poor. 7 out of 104 reviews
Rating 2 - Terrible. 2 out of 104 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would have liked air conditioning but the fans were good too. So beautiful and clean , pool was amazing and the rooms were very well equipped. Also Wayne is nice.
Stayed 2 nights in Nov 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and fresh
Stayed 2 nights in Sep 2024

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful villa great condition. In a great spot. Highly recommended. And will be back
Stayed 3 nights in Jul 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could have given all 5's for this property since it was off season. Lots to love, tennis/pickleball court, pool (small), excellent rooms. There were two issues. One was they had this killer dining/meeting area which was closed. Like I said, off season, but it would have been nice if it was open, no deduction for that, would have been a plus. Our room had a good, but not excellent view, Good value for the price, but not as good as some other units, to be expected. Any shortcoming were made up for by the excellent and helpful staff. I gave a 4 our of 5 for the area around, although i could have given 5 out of 5. It is a steep climb up from the grocery and beach, and overall, a near perfect score, the one point sort of summarizes all the little things. I would stay there again without hesitation, same room, same steep climb, same missing the really cool dining/meeting area.
Stayed 2 nights in Jul 2024

4/10 Poor

Meaghan

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Miss Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome view from Villa 30
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice place very friendly staff.
No Air conditioning so I suspect in the middle of summer it would be very hot upstairs. It does have fans but I still doubt that would be enough in summer. Perfect in April as its not too hot.
Stayed 2 nights in Apr 2022

10/10 Excellent

kaye, Brisbane

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the ocean view from the top balcony, will return in whale season. Unit had everything you needed especially in the full sized kitchen. No complaints at all but you do need a car to get to all places. Two nights was not enough. Thanks
Stayed 2 nights in Jan 2022

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at in Point Lookout
Everything was great. The cabin is well equipped and the view is amazing. Close to beach and shops. Will come back at Pandanus as soon as I have a chance. Recommended!!
Stayed 2 nights in Oct 2020

8/10 Good

Glen, Redland Bay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and tidy and handy to everything,nice to wake up and being able to see the ocean from the deck on our bedroom.
Stayed 2 nights in Sep 2020

2/10 Terrible

Verified traveller

Didn't get conformation from Expedia .no emails or texts so i assumed i didn't book. I booked another hotel for the exact same time through Expedia and they charged me for both, even though i never stayed at Pandanus. Ripped off by Expedia again. Ill never use them again.
Stayed 2 nights in Nov 2019

8/10 Good

Tanya

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great apartment for everyone to stay in together.
Stayed 2 nights in Oct 2019

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK but some disappointments
Villa was quite spacious and comfortable. Interior wasn't new but it was clean & well maintained. On the other hand, I was disappointed in the view. The photos on the site must have been taken from villas in the front row. One could see the water from our villa but it was through a gap between buildings & then only from the (upstairs) main bedroom. Also, as others have noted, the Internet is poor. Basically you only get, at most, 1 hour of access. Seems just mean really.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Very in need of upgrade in unit. Very uncomfortable lounge chairs worn out. Bed not up to scratch. One toilet only and upstairs not too good for older people. Just tired kitchen capitals not closing etc.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Jul 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Straddie getaway
The resort met our expectations the lady manager was very nice the area is beautiful all goos
Stayed 10 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great property with everything we needed. A thorough clean would be beneficial as it didn’t feel as fresh as it should have. Restaurant Was great. Exceptional food and wonderful cocktails overlooking an amazing view of the ocean.
Stayed 7 nights in Apr 2019

6/10 Okay

Charlie

Travelled with family and small children
Disliked: Cleanliness, amenities
I booked this thru Expedia, PANDANUS Palms Holiday Resort, when I phoned a couple of days before just to check all was fine, I found out that I was NOT booked at the resort even though I had booked thru there web page, I had a confirmation email saying I was at PANDANUS Palms resort, their answer to this was "Oh its a unit next door but we could not put that on the Web site" So no we had no advertised amenities, no access to Pool, Oh we could go spend our money in the Restaurant, was very disappointed and will never stay again, the unit was dirty. Can't understand how Expedia can have this misleading advertising on their site either. - by this time there was not way to book elsewhere.
Stayed 3 nights in Mar 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Disappointing accommodations. “Free WiFi” is free for one hour a day (or 250 Mb), but you can buy more time/data at the office. You’re provided with two rubbish bags and minimal toilet paper. Similarly, minimal cleaning products like dish and hand soaps are provided, but you can buy more of all of these items at the office. Do you see a pattern? Our unit had no Air Con, and was in tough shape (finish worn off the hardwood floors, peeling paint, scuffed walls, etc). The weekend was full of construction noise from the in-progress weekend warrior renovation of the unit across the courtyard. The units are very close together, and with no Air Con, everyone has their windows and doors open, resulting in disturbing noise from the neighbors’ events. Parking is also a bear (narrow carport stalls which aren’t very close to the units). The good: the pool, albeit small, was enjoyed by the kids. Also, the taste of the food offerings at on-site restaurant, Whales Way, as well as the service, was great! We’d recommend going for the early bird menu, and make sure you get the cured meat plate as a starter.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Liked location, layout not suitable for children and no air condition.
Stayed 3 nights in Mar 2019