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Mercure Brisbane Garden City

4.0 star property

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Photo gallery for Mercure Brisbane Garden City

Restaurant
Lobby
Terrace/patio
Restaurant
Standard Room, 2 Single Beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
18 Macgregor St, Upper Mount Gravatt, QLD, 4122
  • Westfield Garden City Shopping Mall
    ‪5 min walk‬
  • Griffith University Nathan Campus
    ‪5 min drive‬
  • The Gabba
    ‪10 min drive‬
  • Brisbane, QLD (BNE)
    ‪26 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Front of property

The Glen Hotel & Suites

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (692)
The price is €156
for 1 room
includes taxes & fees
27 Mar - 28 Mar
The Glen Hotel & Suites

About this property

Mercure Brisbane Garden City

Hotel with free parking, a quick walk to Westfield Garden City Shopping Mall
A restaurant, a snack bar/deli, and 24-hour room service are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Mercure Brisbane Garden City offers 120 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. Beds feature premium bedding. 38-inch Smart televisions come with satellite channels. Accommodations at this 4-star hotel have kitchenettes. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Mercure Brisbane Garden City. During your stay, you're just a quick walk from Westfield Garden City Shopping Mall. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a meeting room, and laundry facilities
  • Just a 1-minute drive from Westfield Garden City Shopping Mall and 5 minutes from Griffith University Nathan Campus
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. The business-friendly Mercure Brisbane Garden City also features a terrace, laundry facilities, and 24-hour room service. Self parking is free.

This 4-star Brisbane hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Mercure Brisbane Garden City has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: AUD 27.5 per person
  • 1 restaurant
  • 24-hour room service

Family friendly

  • Dining table
  • Free cots/infant beds
  • Kitchenette
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 1000
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 1001
  • Step-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 1200
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 38-inch smart TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Kitchenette
  • Mini fridge

More

  • Bulk dispenser for toiletries
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 40.00

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 27.5 per person
  • Late check-out fee: AUD 40.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Travelodge Garden City Hotel Upper Mount Gravatt
Travelodge Garden City Upper Mount Gravatt
Mercure Brisbane Garden City Hotel
Travelodge Hotel Garden City Brisbane
Mercure Brisbane Garden City Upper Mount Gravatt
Mercure Brisbane Garden City Hotel Upper Mount Gravatt

Mercure Brisbane Garden City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 378 out of 1002 reviews
Rating 8 - Good. 437 out of 1002 reviews
Rating 6 - Okay. 120 out of 1002 reviews
Rating 4 - Poor. 47 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff, good location, close to shopping centre and close to my relatives living in Bne.
Stayed 1 night in Dec 2024

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Steven

Stayed 2 nights in Nov 2024

8/10 Good

mathew

Business traveller
Liked: Cleanliness, staff & service
It is Mercure Hotel so it is better than most hotel. The Restaurant I would give a miss for dinner. They are only heating up frozen food and my pizza for was not heated up all over..
Stayed 1 night in Nov 2024

4/10 Poor

Jason

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Location is ok staff did not care room service took two and half hours then i had to chase it up tried to talk to counter staff on check out and he just stated oh thats terrible and turned away complentry milk in fridge was 3 months out of date
Stayed 1 night in Nov 2024

10/10 Excellent

Sky-Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convenient! Just 3 minute walk to Garden City shopping centre
Stayed 3 nights in Nov 2024

6/10 Okay

Saravanan

Business traveller
Liked: Cleanliness
Located near a huge shopping mall with plenty of food options. Hotel breakfast was simple and boring.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ricka

Travelled with family
Liked: Cleanliness, staff & service
Our room was good, cozy and comfy bed, but the sheet from inside was a bit stained.
Stayed 3 nights in Nov 2024

8/10 Good

JIA

Good
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Handy location for where we needed to go
Stayed 1 night in Nov 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a bit expensive.
Stayed 1 night in Nov 2024

10/10 Excellent

Marlene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and welcoming. Would love to stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ten stars, was a perfect location and experience for a week long working trip. Close to everything and as I was doing gig work, I was able to jump on the highway and go in any direction with ease.
Stayed 3 nights in Nov 2024

10/10 Excellent

Aida

Stayed 1 night in Oct 2024

8/10 Good

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was value for money
Stayed 8 nights in Sep 2024

10/10 Excellent

Moon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Renee

Stayed 1 night in Oct 2024

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ivan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hi Team The check in was easy and seamless, the breakfast each morning was tasty and accessable. The only issue I have but at 67 years of age is an issue is the poor quality of bed. I would be happy to pay $50 extra per night if the bed was new and confortable. Thanks for a good but not an excellenmt stau due to the bed.
Stayed 3 nights in Oct 2024

10/10 Excellent

Fareed

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent experience
Stayed 8 nights in Oct 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Recomended to anyone visiting Brisbane
Stayed 3 nights in Oct 2024

8/10 Good

Les

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Mark

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Stayed 4 nights in Sep 2024