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Emporium Hotel South Bank

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emporium Hotel South Bank

Terrace/patio
Twin Room, River View
Suite, 1 King Bed, River View
View from property
4 bars/lounges

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available

Explore the area

Map
267 Grey St, South Brisbane, QLD, 4101
  • South Bank Parklands
    2 min walk
  • Queensland Children's Hospital
    6 min walk
  • Mater Private Hospital Brisbane
    7 min walk
  • Brisbane, QLD (BNE)
    27 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite (Exquisite)

Minibar, in-room safe, desk, soundproofing

Suite (Exquisite)

  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio Suite, 1 King Bed, River View

Premium Studio Suite, 1 King Bed, River View

Premium Studio Suite, 1 King Bed, River View

  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Frangipani Suite

Frangipani Suite | Living area

Frangipani Suite

  • 145 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Pool Side Cabana Suite

Pool Side Cabana Suite

Pool Side Cabana Suite

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban Vista)

Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed (Urban Vista)

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds (Suite - Vista)

Minibar, in-room safe, desk, soundproofing

Twin Room, 2 Single Beds (Suite - Vista)

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Vista)

Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed (Vista)

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed, River View

  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, River View

Minibar, in-room safe, desk, soundproofing

Twin Room, River View

  • 40 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Emporium)

Minibar, in-room safe, desk, soundproofing

Suite (Emporium)

  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

W Brisbane

Pool
Spa
Pet-friendly
Free WiFi
4.6 out of 5, Wonderful, (818)
The price is €299
for 1 night
includes taxes & fees
9 Dec - 10 Dec
W Brisbane

About this property

Emporium Hotel South Bank

Luxury Brisbane hotel in South Brisbane with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 4 bars/lounges, a fitness center, and a sauna.
Emporium Hotel South Bank offers 140 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 55-inch flat-screen televisions come with pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
Our customers tell us they can't get enough of the pool at Emporium Hotel South Bank. During your stay, you're just a quick walk from South Bank Parklands. You'll find features like free WiFi in public areas, plus 2 restaurants and 4 bars.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, and 4 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, body wraps, or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the pool
  • Steps from South Bank Parklands and 9 minutes by foot from Brisbane Convention and Exhibition Centre
  • Airport shuttle service available for a fee
Emporium Hotel South Bank offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 4413 square feet (410 square meters) and includes conference space. A fitness center, a rooftop terrace, and spa services are also featured at the luxury Emporium Hotel South Bank. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Brisbane hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Emporium Hotel South Bank has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (AUD 60 per night)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: AUD 42 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • 24-hour room service

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Cots/infant beds (surcharge)
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Conference space (4413 square feet)
  • Meeting rooms - 7

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Pillow menu

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70 per night.
  • Cribs (infant beds) are available for AUD 35 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay
  • Breakage deposit: AUD 250 per night
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

The listed deposit applies to Poolside Cabana Suite, Suite (Exquisite), and Suite (Emporium) bookings. The general deposit is AUD 250 per stay for Suite, 1 King Bed (Vista), Twin Room, 2 Single Beds (Suite - Vista), Suite, 1 King Bed, River View, and Premium Studio Suite, 1 King Bed, River View (Level 12 and Above) bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 42 per person
  • Airport shuttle fee: AUD 125 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: AUD 60 per night
  • Crib (infant bed) fee: AUD 35 per night
  • Rollaway bed fee: AUD 70 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site; maximum attendees: 20
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Emporium Hotel South Bank offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
The listed parties/events policy applies to Frangipani Suite bookings only.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Emporium Hotel South Bank South Brisbane
Emporium South Bank South Brisbane
Emporium Bank Brisbane
Emporium Bank Brisbane
Emporium Hotel South Bank Hotel
Emporium Hotel South Bank South Brisbane
Emporium Hotel South Bank Hotel South Brisbane

Emporium Hotel South Bank Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 839 out of 1000 reviews" "
Rating 8 - Good. 105 out of 1000 reviews" "
Rating 6 - Okay. 29 out of 1000 reviews" "
Rating 4 - Poor. 16 out of 1000 reviews" "
Rating 2 - Terrible. 11 out of 1000 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute luxury with comfort and views to match
I chose Emporium to celebrate my birthday and it was the best decision I could have made. I felt like I was on holidays from the moment that I walked into the hotel lobby. This is a magnificent hotel with facilities and views to match. This is definitely my favourite hotel in Brisbane now.
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Simply the best!!
Stayed 1 night in Aug 2024

10/10 Excellent

Dannika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Amenities, property conditions & facilities
Thumbs up
Stayed 3 nights in Aug 2024

10/10 Excellent

MARGARET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet break
Stayed 3 nights in Aug 2024

10/10 Excellent

Simona

Stayed 3 nights in Aug 2024

10/10 Excellent

Erhui

Business traveller
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with Great Service and Staff were Fantastic
Stayed 4 nights in Aug 2024

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Travelled with family
Great hotel.
Cool hotel. Fabulous service m. Great food. Highly recommended.
Stayed 2 nights in Jul 2024

4/10 Poor

Ciara

Stayed 1 night in Jul 2024

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, loved the view and location is great
Stayed 2 nights in Jul 2024

10/10 Excellent

KUNAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great staff. Just starting to look a wee bit tired in places. Stunning views from the river view rooms. Wee bit pricey in my opinion but didn't mind this time as i had expedia points to use!
Stayed 4 nights in Jul 2024

8/10 Good

Alisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was super comfy, rooftop pool view was awesome. I loved the lifts & attention to detail.
Stayed 1 night in May 2023

6/10 Okay

Shivani

Travelled with family
Liked: Staff & service
Nice, centrally located hotel within easy walknig distance to restaurants, museums. Main complaint is that housekeeping services left much to be desired. Daily housekeeping service did not involve tidying or cleaning of carpet, bathroom, or services. They just made up beds and replaced towels. The TV flashed on on its own every night at around 2am, which was disruptive of sleep. The on-site restaurant for breakfast is understaffed and cuisine is underwhleming. Luckily there are plenty of breakfast options around the hotel.
Stayed 4 nights in Jul 2024

10/10 Excellent

Amanda

Stayed 2 nights in Jul 2024

10/10 Excellent

Sheldon

Travelled with partner
Liked: Cleanliness
Apart from the spa the property itself was fantastic. Great room, fantastic view from the terrace with a heated infinity pool.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at the Emporium Brisbane
The Emporium hotel had a wine tasting event, so we took the opportunity to stay overseas.
Stayed 1 night in Jul 2024

10/10 Excellent

Sasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a fabulous stay - wonderful room service and impeccable staff. Amazing room facilities and a great view of the river!
Stayed 1 night in Jul 2024

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent Hotel, great location, pool, spa, steam & sauna outstanding. Rooftop Terrace world class. One of our favourite Hotels in Brisbane.
Stayed 3 nights in Jun 2024

10/10 Excellent

Margaret

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our third stay at this wonderful hotel Everything is and was perfect as usial
Stayed 2 nights in Jun 2024

10/10 Excellent

Manjit

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional!
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen John, Perth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 4 nights in May 2024