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Comfort Hotel Pacific Cleveland

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Hotel Pacific Cleveland

Bar (on property)
Penthouse, 4 Bedrooms
Suite, Multiple Beds, Non Smoking (Efficiency)
Penthouse, 4 Bedrooms | Balcony
Outdoor pool

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Air conditioning
  • Free WiFi
  • Laundry
  • Parking included

Explore the area

Map
128 Middle Street, Cleveland, QLD, 4163
  • Cleveland Ferry Dock
    18 min walk
  • Ormiston House
    6 min drive
  • Sirromet Wines
    11 min drive
  • Brisbane, QLD (BNE)
    34 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking (Efficiency)

Suite, Multiple Beds, Non Smoking (Efficiency)

Suite, Multiple Beds, Non Smoking (Efficiency)

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Hotel Pacific Cleveland

Hotel in Cleveland with an outdoor pool and a bar
Along with an outdoor pool, this hotel has a bar/lounge and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-out, free newspapers, and a garden.
Comfort Hotel Pacific Cleveland offers 40 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Comfort Hotel Pacific Cleveland, you're just a quick walk from Grace Hartley Bushland Reserve. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, 3 meeting rooms, and laundry facilities
  • Within a 15-minute walk of Grace Hartley Bushland Reserve and Black Swamp Wetlands
Comfort Hotel Pacific Cleveland offers its guests an outdoor pool, a vending machine, and a garden. There are 3 meeting rooms available. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Comfort Hotel Pacific Cleveland also features complimentary newspapers in the lobby, laundry facilities, and express check-out. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Cleveland hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms - 3

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (8:30 AM - 5:00 PM) and Sunday - Sunday (8:30 AM - 2:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property's front desk is open during the following times:
  • Monday - Saturday: 8:30 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

Property is also known as

Pacific Resort Cleveland
Pacific Resort Motel Cleveland
Pacific Cleveland
Pacific Resort Motel
Comfort Hotel Pacific
Comfort Pacific Cleveland
Comfort Pacific
Comfort Pacific Cleveland
Comfort Hotel Pacific Cleveland Hotel
Comfort Hotel Pacific Cleveland Cleveland

Comfort Hotel Pacific Cleveland Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 58 out of 302 reviews" "
Rating 8 - Good. 119 out of 302 reviews" "
Rating 6 - Okay. 57 out of 302 reviews" "
Rating 4 - Poor. 45 out of 302 reviews" "
Rating 2 - Terrible. 23 out of 302 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Cameron

Stayed 1 night in Aug 2024

4/10 Poor

JON

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Red flag when I drove into the carpark. There was a guy setup at a table and chairs in the carport beer in one hand smoke in the other supervising? kids on scooters running around the car park. Woken up 11.30 at night by one of the residents I think in the room above me singing nursery rhymes and other noises through an amplification. I wouldn't recommend staying there
Stayed 1 night in Aug 2024

4/10 Poor

Jason

Liked: Staff & service
Pros -Check In was fast and easy. lots of parking Room Is set out nice. Room is aged but property is in a good loaction. Cons- Noted small cockroaches on the wall when first walked in so pest control needs attention. Night time entry on a dark street and only visible sign was half lit. Corridor/Hallway smelt like pet odors. In my opinion if the the above items where rectified I would give it a better rating.
Stayed 1 night in Jul 2024

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
It appears that currently this Hotel is being used to house families on a longer term basis. The children of said families are allowed to run freely through the premises at all hours. They ride bikes and roller skate down the halls, bang on the piano and generally annoy other guests with squealing, playing tag and other child activities. If we had known this we never would have stayed here. The front desk was asked a number of times what they would do about it, and the response was a shrug of the shoulders. Totally unhappy customers here, and I would never stay again no matter the handiness of the location. The price charged is ridiculous given the conditions/circumstances.
Stayed 2 nights in Jun 2024

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Nicki

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Jun 2024

4/10 Poor

Russell

Disliked: Cleanliness
Cockroaches in the room
Stayed 1 night in Jun 2024

4/10 Poor

Andy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly place
Stayed 1 night in May 2024

6/10 Okay

Jim

Travelled with group
Liked: Cleanliness
The location was favourable.
Stayed 1 night in Apr 2024

10/10 Excellent

Natalie

Stayed 1 night in Apr 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfy bed; working tv; staff were so friendly & helpful.
Stayed 1 night in Mar 2024

8/10 Good

Craig

Travelled with partner
Liked: Amenities
Staff very friendly and room was clean and heaps of room
Stayed 1 night in Mar 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Nerida

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property badly needs a revamp. Front door is locked at aapprox 7.30pm then only access is via stairs at the rear of the building which involves walking past smelly over flowing rubbish bins. Not sure how you access if you can't handle walking up stairs as lift access to foyer is turned off and all access to foyer is locked. In the evenings there is constant slamming doors and kids running up and down corridor playing and crying. Definitely won't be back anytime soon!
Stayed 2 nights in Feb 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Feb 2024

6/10 Okay

Hector

Horrible
Stayed 1 night in Jan 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
I was welcomed at reception and staff were very pleasant , helpful and accommodating. My room was spacious and very clean. I’d definitely stay here again. Thankyou very much and keep up the great service 😊
Stayed 1 night in Jan 2024

8/10 Good

Michelle

Liked: Staff & service
The room was clean but stairwell was quite dirty... comfortable bed...
Stayed 1 night in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service
Property is in a convienent position to stores and restaurants.
Stayed 4 nights in Dec 2023

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

shantelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023