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Hotel Apartamentos El Galeón

3.0 star property

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Photo gallery for Hotel Apartamentos El Galeón

Porch
Apartment, 2 Bedrooms, Balcony
Reception
Standard Apartment, 1 Bedroom
Fridge, microwave, stovetop, coffee/tea maker

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Kitchen
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
Carretera del Galeón, 10, Brena Alta, Santa Cruz de la Palma, 38700
  • Santa Cruz de la Palma Harbour
    ‪10 min walk‬
  • Santa Cruz de la Palma City Hall
    ‪11 min walk‬
  • Playa de Bajamar
    ‪13 min walk‬
  • Santa Cruz de la Palma (SPC)
    ‪16 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Apartment, 1 Bedroom

  • 85 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom (Single Use)

Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Apartment, 1 Bedroom (Single Use)

  • 25 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Studio

Minibar, in-room safe, blackout curtains, iron/ironing board

Economy Studio

  • 85 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Balcony

Minibar, in-room safe, blackout curtains, iron/ironing board

Apartment, 2 Bedrooms, Balcony

  • 120 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Economy Studio

Minibar, in-room safe, blackout curtains, iron/ironing board

Economy Studio

  • 85 sq m
  • Sleeps 3
  • 1 Double Bed

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The price is €118
for 1 room
includes taxes & fees
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About this property

Hotel Apartamentos El Galeón

Hotel with free parking, a short walk to Santa Cruz de la Palma Harbour
Laundry facilities, tour/ticket assistance, and a TV in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and multilingual staff assistance. Limited housekeeping is available.
Hotel Apartamentos El Galeón offers 25 accommodations with minibars and safes. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, cookware/dishes/utensils, and coffee/tea makers.

Bathrooms include bathtubs, bidets, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Microwaves and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Apartamentos El Galeón, you're just a quick walk from Santa Cruz de la Palma Harbour. Features include free WiFi in public areas and free self parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self parking
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Within a 15-minute walk of Santa Cruz de la Palma Harbour and Santa Cruz de la Palma City Hall
As a guest of Hotel Apartamentos El Galeón, you'll find a terrace, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. Hotel Apartamentos El Galeón also features laundry facilities, a front-desk safe, and a television in a common area. Free self parking is available.

This 3-star Brena Alta hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, covered self-parking on site
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 8 for adults and EUR 4 for children

Family friendly

  • Free cots/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave (on request)
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Bath
  • Bidet
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Kitchen
  • Microwave (on request)
  • Minibar
  • Fridge
  • Stovetop
  • Toaster

More

  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (8:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:30 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The reception is open from 9 AM to 1 PM and from 5 PM to 9 PM. Guests planning to arrive outside reception hours must contact the property in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 4 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 11:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Apartamentos El
Apartamentos El Galeón
Apartamentos El Galeón Santa Cruz de la Palma
Hotel Apartamentos El Galeón
Hotel Apartamentos El Galeón Santa Cruz de la Palma
Apartamentos Galeon Brena Alta
Hotel Apartamentos El Galeón Hotel
Hotel Apartamentos El Galeón Brena Alta
Hotel Apartamentos El Galeón Hotel Brena Alta

Hotel Apartamentos El Galeón Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 43 out of 96 reviews
Rating 8 - Good. 50 out of 96 reviews
Rating 6 - Okay. 2 out of 96 reviews
Rating 4 - Poor. 1 out of 96 reviews
Rating 2 - Terrible. 0 out of 96 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Theresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Galeon is an excellent location to stay in Santa Cruz, clean and very well maintained. Only a short walk from the historic town centre.
Stayed 3 nights in Feb 2021

8/10 Good

Siobhan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
large apartments
short walk out of town centre up a steep hill. Overlooks the port. Very spacious apartments for cheap price
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

4/10 Poor

Amanda

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing Birthday treat booked 10 months ago!
I booked this ten months ago and requested high floor, balcony with a view, it was a belated Birthday for my partner. We arrived and the woman was tutting all time, no English, and no record of booking! So we were put on 3rd floor room 304 with awful view. We were told the solarium was closed due to weather but it was 28c out there and sunny! Whole place in dire need of reburshment. No air conditioning just fan in bedroom which was wobbly and noisy so scared to use. Could not open window due to traffic. Lounge stinking hot. Bed awfully uncomfortable, no sleep and bad Sciatica in morning. Had booked for two nights but could not bear another night. My partner is in process of trying to get a refund.
Stayed 2 nights in Oct 2018

10/10 Excellent

Nick, Victoria, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's so nice having a whole apartment! The walk Into town was lovely. Highly recommend
Stayed 1 night in Aug 2018

8/10 Good

Terry, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment block on the edge of the town. Very clean and reasonably comfortable. The kitchenette had a hob, toaster and kettle but no microwave. Some cooking utensils and pans. Large sofa, dining table and chairs and two chairs and a small table on the balcony. The tv only had one English speaking channel CNN. There were no cushions for the wooden chairs which made them uncomfortable to sit in for any length of time. The view was of the port (container ships) and the roadway and faced north so there was little sun at any time of the day. There was a sun terrace on the roof which was comfortable with a number of sun loungers. The main drawback was that it was at the top of a hill, which was great going into town but a real pain going back, especially if you did it twice a day. There was a garage so no problem if you had a car. Overall it was very pleasant but not outstanding.
Stayed 7 nights in May 2018

10/10 Excellent

Griffin, St John's NL, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and convenient
I chose El Galeón due to it's proximity to town, as well as Playa Bajamar. Plus, it wanted to have free parking included and access to laundry facilities. Check-in was simple and incredibly fast. My room was ready when I arrived and it was in immaculate condition. I enjoyed dining on the extensive balcony with views out over the port. (I thought there would be alot of noise from the port, but there wasn't - probably one of the cleanest and quietest ports I've seen, given it's size) Sometimes I would walk out at night for meal in town, and this was easy, as it's a short walk. Other times I stayed in and prepared my own meals - which was easy once I figured out how to use the stove... I really have to say that El Galeón allowed me to have the relaxing holiday that I was looking for.
Stayed 7 nights in Apr 2018

10/10 Excellent

Steve, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customer
Our stay in this hotel was very pleasant. The staff were extremely helpful, the apartment was well laid-out and very clean. There were plenty of utensils for us to cook our own meals and the parking was very convenient. I would definitely recommend staying here and it's a good place for exploring the rest of this beautiful island.
Stayed 7 nights in Apr 2018

8/10 Good

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprizing

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good base but reception could be more reliable
A good base in Santa Cruz - not luxurious but clean, spacious and with free parking. Shower was also great! The only issue we found was that reception was not always open when it's supposed to be, but maybe that was because of our stay being during Easter.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Very good self catering accommodation, near the port.
Stayed 1 night in Jan 2018

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Santa Cruz
Good basic hotel with large rooms and close to town.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place in a beautiful town
Really nice hotel! Only problem is that my room was south-facing and next to a road. Now it was still tolerably warm, but it might be too hot to sleep in during the hottest months of the year. But for the majority of the year (say from October to July) this would be a great hotel to stay in! I definitely recommend! Extra comment on the WiFi. It was better than in 90 % of hotels I have stayed in.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel with parking.
Stayed for 8 nights and loved the place. Hired a car and was able to park it in their underground car park each night at no extra cost. The apartment was spacious with all facilities and was cleaned 5 times a week.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
an uphill walk from the centre of things...
hotel has everything you need, rooms very spacious, but lack light or friendliness.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Tired but clean apartment
The staff at the apartments were welcoming and helpful. The apartment was clean and comfortable and reasonably well equipped for a 3 night stay. There was a large terraced area that was shared with the next door apartment but this was a raised area so there was little light in the apartment itself. Unfortunately the terrace overlooked the property next door which was derelict so not the most scenic view. The bedroom had a ceiling fan which was silent and effective in winter but I suspect it would get very hot in summer as there was no air-conditioning.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a clean spacious and is quite a new modern
We needed a one night stay in Santa Cruz to catch a plane the next day and this was ideal. It is close to the historic center of the city as well as the highly interesting back streets. The kitchenette was well equipped and would merit a much longer stay.

10/10 Excellent

Malcolm, Lanzarote

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Centre to Explore the Island
We chose Galeon because it had good reviews and was near the port as we had an early ferry booked to la Gomera. It proved excellent in every way and we would use it again. La Palma is well served with buses and we were glad we had planned to use them as the roads need upgrading. Only 10 minutes walk from the hotel and they go all over the island into amazing places we would never have found. The people were very friendly and helpful. The only strage thing was that as we left at 3:30 am for the ferry we were told to leave the key on the desk and the front door would self lock after us. The front door did not self lock so leaving the hotel vulnerable.

8/10 Good

Ron & Kate, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good clean hotel with friendly staff
Good view over the port with comings & goings of ships. Five minutes walk into town with plenty of shops & bars. Not suitable for anyone who cannot manage hills

10/10 Excellent

Clare, Sheffield, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with amazing space.
We have just returned from a 7 day stay at El Galeon and have no hesitation in recommending it. On the hillside above Santa Cruz. it is an easy and pleasant walk down into the town for buses and other amenities. Our apartment was amazingly spacious with a generous kitchen area with fridge and ceramic hob, a well-furnished lounge containing a TV, comfortable sofa and coffee table. There was a dining table and chairs as well as solid patio furniture which could be taken out onto the patio through the glass doors. The view was stunning and rural and the sea and port could be seen from the corner of the balcony. The bed was very comfortable and there was loads of storage space in the way of drawers and hanging space. The bathroom area had an excellent shower over a sunken bath, large washbasin and separate WC with bidet. Everywhere was spotless and cleaned daily. Reception and cleaning staff were friendly and helpful. We loved being able to enjoy an extensive breakfast buffet in the attractive dining room. Quiet and relaxing.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for stopover
Great little hotel. The downside is the lack of wifi, and the not-so-great breakfast.

8/10 Good

Ritva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Apartamentos el Galeon, Santa Cruz La Palma
Huoneisto isohko ja yhdelle tilaa yllin kyllin. Pieni keittiö, mutta en laittanut ruokaa. Erikseen iso olohuone ja makuuhuone. Vuode iso yhdelle. Amme kiva ja wc erillinen. Parveke myös mukava. Ilmastointia ei ollut, mutta ei tarvinnutkaan. Katossa oleva "ropeli" käytössä tarvittaessa. Hotelli rauhallisella alueella vuoren rinteessä ja sataman lähellä. Helppo lähteä kävellen keskustaan tai bussilla etemmäksi. Bussilinjat veivät edullisesti nähtävyyksille. Aamiainen riittävän monipuolinen. Respassa ei aina henkilöä, mutta puhelimella kutsumalla sai pian paikalle. Henkilökunta puhui hyvin englantia ja oli auttavainen. Ainut, mikä puuttui, oli uima- allas.
Stayed 5 nights in Nov 2023

8/10 Good

Paulo

Liked: Cleanliness, property conditions & facilities
Tranquilo y apartado
Stayed 3 nights in Jul 2023