It was awful. We didn't stay, I honestly felt like my kids and I were going to be trafficked. They were an hour late, unapologetic, told me they had 4 last minute bookings, so why did they get priority over us who booked well in advance. A strange guy asked to motor us out to a different boat but said he'd have to clean linens first. They weren't going to leave a boat for us. It was pitch black. They didn't have my parking pass and didnt even know where I should park.