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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Lobby
Reception
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

5.8 out of 10

Popular amenities

  • Pet-friendly
  • Pool
  • Laundry
  • Parking included
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
425 Flint Ridge Rd, Horse Cave, KY, 42749
  • Kentucky Down Under Adventure Zoo
    ‪9 min walk‬
  • Hidden River Cave and American Cave Museum
    ‪4 min drive‬
  • Cave City Convention Center
    ‪7 min drive‬
  • Glasgow, KY (GLW-Glasgow Municipal)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Baymont by Wyndham Cave City

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, (1002)
The price is €55
for 1 room
includes taxes & fees
13 Mar - 14 Mar
Baymont by Wyndham Cave City

About this property

Quality Inn & Suites

Hotel in Horse Cave with free breakfast and a 24-hour front desk
An outdoor pool, a coffee shop/cafe, and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Quality Inn & Suites offers 68 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Quality Inn & Suites, you're just a quick walk from Kentucky Down Under Adventure Zoo. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the outdoor pool
  • Amenities include a business center, laundry facilities, and an ATM
  • 9 minutes by foot from Kentucky Down Under Adventure Zoo and a 4-minute drive from Kentucky Repertory Theatre
  • Pets welcome for a fee
There's a coffee shop/cafe on site. Free breakfast is available daily. WiFi is free in public spaces. There's an onsite business center. An outdoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Quality Inn & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Horse Cave hotel.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • 1 coffee shop/cafe
  • Coffee/tea in a common area

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Portable shower seat
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Weight limit: 30 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Country Hearth Inn Horse Cave
Country Hearth Inn Hotel Horse Cave
Country Hearth Horse Cave
Country Hearth Inn Horse Cave Hotel Horse Cave
Quality Inn Horse Cave
Quality Horse Cave
Quality Inn & Suites Hotel
Quality Inn & Suites Horse Cave
Quality Inn & Suites Hotel Horse Cave

Quality Inn & Suites Reviews

Reviews

5.8
Rating 10 - Excellent. 86 out of 608 reviews
Rating 8 - Good. 132 out of 608 reviews
Rating 6 - Okay. 123 out of 608 reviews
Rating 4 - Poor. 117 out of 608 reviews
Rating 2 - Terrible. 150 out of 608 reviews

5.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

jonathan

Stayed 1 night in Nov 2024

6/10 Okay

Steven

Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giant whirlpool tub was amazing. Super big and nice.
Stayed 1 night in Nov 2024

6/10 Okay

Tahsin Md

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bed sheets were dirty. The place is not maintained well. But it was cheap. You get what you pay for. So I don’t have much to complain.
Stayed 1 night in Nov 2024

4/10 Poor

Marc

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for.
By fully refurbished they mean they’ve updated the bathroom. And it looks like a 10 year has done the work.
Stayed 1 night in Nov 2024

2/10 Terrible

Gayla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this motel was terrible. Our room was not cleaned for the entire length of our stay. I had to go every evening and ask for fresh towels for the next morning. On the third night, I took the overflowing trash cans to the office and asked for them to please empty them. The desk clerk grudgingly emptied them. Then she got smart with me when I told her that I was going to write a bad review. There was a construction crew working all night on the motel the first night we were there. So we got very little sleep. We tried to eat breakfast on our first morning. It says on the sign above the motel that they have free hot breakfast. All the food they had was cold things. Nasty muffins, bread that you could toast and bagels. I would not recommend this motel to anyone. Very dirty, noisy, no customer service and unsafe.
Stayed 3 nights in Nov 2024

10/10 Excellent

melodee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice small hotel that was very quiet no busy highway right next to it its off on a frontage road and easy access in and out with 2 gas stations one in walking distance and a McDonalds across the road. Good experience very friendly staff very clean room and breakfast station
Stayed 4 nights in Nov 2024

10/10 Excellent

jesus

Stayed 1 night in Oct 2024

10/10 Excellent

Bruce

Stayed 1 night in Nov 2024

10/10 Excellent

Kenneth

Liked: Staff & service, property conditions & facilities
I needed a checkout later tnan 11
Stayed 1 night in Oct 2024

8/10 Good

Steven

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Room and beds were fine, but property is very old and run down.
Stayed 1 night in Oct 2024

8/10 Good

Mary

Travelled with partner
Liked: Staff & service
it was a weekend away for a place to lay our heads. The front desk clerk did a wonderful job during our 2 day stay.

6/10 Okay

William

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Toni

Stayed 1 night in Sep 2024

2/10 Terrible

Frederick

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Worst Hotel pictures are deving
This has to be the worst hotel I ever stayed in the building should be condemned part of it is pictures of hotel are false if I wasnt tired I would have not stayed there
Stayed 1 night in Oct 2024

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and breakfast was great! Nice hotel for the price.
Stayed 1 night in Sep 2024

2/10 Terrible

Jasper

Disliked: Property conditions & facilities
Worst place I ever have stayed at
Stayed 1 night in Sep 2024

2/10 Terrible

Sungbin, Kent

Disliked: Cleanliness, staff & service, property conditions & facilities
Room is very dirty. Torn ceiling. Mold on the ceiling and side wall. Dirty bath tub with rust. This property shouldn’t be in the Expedia selection list.
Stayed 1 night in Sep 2024

2/10 Terrible

Shawn

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lady at front desk was very nice. But did initially try to book us in a corner room and she stated that they are much smaller than normal rooms so we asked if we can switch she agreed. The rest of the experience was terrible. Our room was dirty! Dust and cobwebs in all corners no trash bag and our bathroom trash can. There was a clothing tag left on the floor. Drywall and peeling paint throughout the room. TV stand head major wood damage. The white curtain in the window had a tear and had paint on it. I assume from a previous remodel. The guest check in area had damage ceiling tiles. Parking lot had weeds growing up out of the concrete and other landscaping had tons of weeds. Online photo do not match the current conditions. At the checkout desk the morning after our stay The system didn't show that we even stayed in that room nor did our card show up on file. I demanded a receipt for the stay for tax purposes. The receipt I was given was for a different price and under somebody else's last four card number. Exterior of this hotel has foundation cracks, peeling paint, other flaws. Not worth 89.99 + fees and taxes. !!!
Stayed 1 night in Sep 2024

2/10 Terrible

Josh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Supposed to be a non-smoking room but WREAKED of cig smoke. Whole floor by the AC was flooded. There wasn't a TV remote so I went to the front and had to wait about 30 minutes before I was even addressed because there was so many people in there disputing charges or wanting to change rooms because theirs was so bad. Once it was my turn they didn't know where the remotes were so she had to call someone but that person wouldn't be there for another 15 min. Went back to the room and noticed more nastiness in the room. Once I was finally able to get a remote, it had to be programmed and didn't have batteries in it. This wasn't worth $50 let alone the 100 I paid. Told them I would be disputing the charge if they didn't refund us like I saw happen to others in front of me. I was told I would be getting reimbursed within 3-5 days but nothing yet
Stayed 1 night in Sep 2024

10/10 Excellent

Jerome

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 1 night in Sep 2024

2/10 Terrible

ashly

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillow had makeup on it, lock to bathroom broke, bed was broke in half and had to have two people to compinsate the weight. Cracked ceiling. Hole in bathroom wall and what looked to be poop on the phone cord. Sheets were not clean and comforter was stained. DO NOT STAY HERE!
Stayed 1 night in Sep 2024

4/10 Poor

Nancy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our friends room had alot of mold
Stayed 2 nights in Sep 2024

8/10 Good

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Included breakfast is just the waffle maker, boiled eggs, one type of cereal, and some muffins. Great budget choice though!
Stayed 1 night in Sep 2024

2/10 Terrible

megan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024