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Heym

VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Heym

Staircase
Front of property
Indoor pool, open 9:00 AM to 7:00 PM, pool loungers
Indoor pool, open 9:00 AM to 7:00 PM, pool loungers
Deluxe Room

Reviews

10 out of 10

Exceptional

Popular amenities

  • Pool
  • Spa
  • Breakfast included
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
7 Rue du Jardin public, Bordeaux, Gironde, 33000
  • Jardin Public
    1 min walk
  • Max à Table
    3 min walk
  • Place Paul Doumer Tram Station
    3 min walk
  • Bordeaux (BOD-Merignac)
    25 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Design Room

Design Room

Design Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

View from property

Renaissance Bordeaux Hotel

Pool
Pet-friendly
Kids pool
Free WiFi
4.6 out of 5, Wonderful, (214)
The price is €185
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Renaissance Bordeaux Hotel

About this property

Heym

Bordeaux guesthouse in Chartrons with free breakfast and spa services
This smoke-free guesthouse features an indoor pool, coffee/tea in a common area, and spa services. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a front-desk safe. Change of towels is available on request.
Heym offers 5 accommodations with free minibar items and minibars. Each accommodation is individually decorated. Beds feature pillowtop mattresses. A pillow menu is available. 50-inch Smart televisions come with premium cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Bordeaux guesthouse provides complimentary wireless Internet access. Additionally, rooms include espresso makers and safes. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the guesthouse include an indoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Heym, you're just a quick walk from Jardin Public. You'll find features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, an elevator, and coffee/tea in a common area
  • Steps from Jardin Public and 9 minutes by foot from Place des Quinconces
Free breakfast is served daily. WiFi is free in public spaces. An indoor pool, spa services, and coffee/tea in a common area are also featured at Heym.

This Bordeaux guesthouse is smoke free.

Guests are served free continental breakfast on weekdays from 8:00 AM to 10:00 AM and on weekends from 8:30 AM to 10:30 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available 8:00 AM–10:00 AM on weekdays and 8:30 AM–10:30 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Spa services

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage

Outdoors

  • Pool sunloungers

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV
  • TV channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Guidebooks/recommendations
  • Individually decorated
  • Local maps
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 10:30 PM and 7:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 6.91 per person, per night. This tax does not apply to children under 18 years of age.
  • A damage deposit of EUR 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 10:30 PM and 7:30 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. The host will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the guesthouse before arrival using the contact information on the booking confirmation.

Property is also known as

HEYM Bordeaux
HEYM Guesthouse
HEYM Guesthouse Bordeaux

Heym Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 19 out of 21 reviews" "
Rating 8 - Good. 2 out of 21 reviews" "
Rating 6 - Okay. 0 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabbbbbbulous find!!! This is an upscale hotel hidden in the neighborhood near the beautiful jardins! Exquisitely decorated and the staff is 5 star.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice for Inner city Bordeaux
Excellent stay. Beautiful well equipped and well designed room. We felt relaxed and comfortable staying here. Fabulous staff. Great indoor swimming pool. Very central
Stayed 3 nights in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hidden Gem
Nice quaint B&B close to tram and city centre. Breakfast and service were fantastic. We will definitely stay here again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel
Great, tiny hotel in a residential neighborhood about 20 minutes waking from the main sites. Pretty, modern interior and a nice breakfast room. No front desk - just five rooms.
Stayed 3 nights in May 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique property. I’ll stay here again next trip to Bordeaux.
Stayed 2 nights in Apr 2024

10/10 Excellent

JAMIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend Heym
Beautiful property, I would highly recommend this hotel for anyone traveling to the Bordeaux region.
View from our suite
Stayed 2 nights in Jul 2023

10/10 Excellent

Sally, pottstown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautifully quiet and comfortable. I found the rooms cozy and pleasant to be in. The neighborhood was pleasant and there were lots of things to see near by
Stayed 1 night in Oct 2022

10/10 Excellent

ben, Grandville

Liked: Staff & service, amenities, property conditions & facilities
Nice location, close to many things. Love the hotel.
Stayed 1 night in Sep 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would 100% stay again!
Everything about this place was excellent. From the location (near the public garden, far away for hordes of tourism crowds), comfortable Air con, super comfortable beds and bedding, a great pool to cool off in during the crazy heat wave, gym passes to a local fitness club. Dan was very welcoming and passed along some great restaurant recos. He has clearly paid attention to evert detail of this property!
Stayed 3 nights in Jul 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very rarely write reviews, but this is one of the best guest houses I have ever stayed in. The care provided when you are there is exceptional, and the property itself is masterfully managed/designed. Could not recommend more.
Stayed 2 nights in Jul 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Georshua, Guayama

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Boutique Hotel is so nice! A perfect peaceful place to call home for your stay. The neighborhood is very fun to stay and walking distance to many great parts of Bordeaux City Center including the Public Garden. The owners were very helpful with all of our needs and always responded very quickly. Check in and out was a breeze which left us plenty of time to explore the city. Highly recommend! *Indoor Pool was a plus and temperature controlled.
Stayed 4 nights in May 2022

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First guests at a fantastic new hotel
We were lucky enough to be the first guests at the opening of this lovely new hotel. Our hosts were incredibly kind and thoughtful with every detail they put into the design of the space as well as their attentiveness to us throughout our stay. The property is gorgeous. The decor fantastic, charming, and tasteful. We wished we could have stayed longer.
Stayed 2 nights in Apr 2022

8/10 Good

Sandrine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

koji

Stayed 1 night in Nov 2023

10/10 Excellent

Federico

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La mejor opción
Hotel pequeño y tranquilo, a un minuto del parque público y unos minutos de las atracciones principales. Los cuartos y baños recién remodelados e impecables. Muy buen servicio, todas muy amigables. Estuvimos felices de llegar a este hotel, definitivamente fue la mejor decisión.
Stayed 1 night in Jul 2023

10/10 Excellent

Ivanne

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil personnalisé
Accueil personnalisé. Le bâtiment a été rénové avec goût. La chambre suréquipée, confortable, spacieuse, propre et silencieuse. Le petit déjeuner est copieux, varié à la demande. Les hôtes sont présents et à l’écoute. Très beau séjour.
Stayed 2 nights in Mar 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

PASQUALINI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022