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ACE Hôtel Bordeaux Carbon Banc

3.0 star property

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Photo gallery for ACE Hôtel Bordeaux Carbon Banc

Reception
Desk, laptop workspace, soundproofing, iron/ironing board
Shower, towels
Daily continental breakfast (EUR 8.90 per person)
Desk, laptop workspace, soundproofing, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Breakfast available
  • Parking included

Explore the area

Map
5 Av. de la Gardette, Carbon-Blanc, Gironde, 33560
  • Le Rocher de Palmer
    ‪5 min drive‬
  • Bordeaux Congress Center
    ‪6 min drive‬
  • Matmut Atlantique Stadium
    ‪7 min drive‬
  • Bordeaux (BOD-Merignac)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Desk, laptop workspace, soundproofing, iron/ironing board

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Classic Double Room

Desk, laptop workspace, soundproofing, iron/ironing board

Classic Double Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

ACE Hôtel Bordeaux Carbon Banc

Hotel in Carbon-Blanc with free parking
Along with a snack bar/deli, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided.
ACE Hôtel Bordeaux Carbon Banc offers 63 accommodations with air conditioning. 28-inch LCD televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and computer monitors. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at ACE Hôtel Bordeaux Carbon Banc. During your stay, you'll be close to Cité du Vin. Free WiFi in public areas, free self parking, and a snack bar/deli are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Continental breakfast served daily for a fee
  • Amenities include an elevator and coffee/tea in a common area
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 8 minutes by car from Bordeaux Exhibition Center and 10 minutes from Cité du Vin
  • Pets welcome for a fee
There's a snack bar/deli on site. WiFi is free in public spaces. ACE Hôtel Bordeaux Carbon Banc also features coffee/tea in a common area and an elevator. Free self parking is available.

This 3-star Carbon-Blanc hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 8.90 for adults and EUR 5.10 for children
  • Coffee/tea in a common area

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Portable shower seat
  • Roll-in shower
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Shower
  • Towels

Entertainment

  • 28-inch LCD TV
  • TV channels
  • Premium channels

More

  • Computer monitor
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 6 per pet, per night
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 8.90 for adults and EUR 5.10 for children
  • Pet fee: EUR 6 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Ace Bordeaux Carbon Banc
ACE Hôtel Bordeaux Carbon Banc Hotel
ACE Hôtel Bordeaux Carbon Banc Carbon-Blanc
ACE Hôtel Bordeaux Carbon Banc Hotel Carbon-Blanc

ACE Hôtel Bordeaux Carbon Banc Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 151 out of 234 reviews
Rating 8 - Good. 73 out of 234 reviews
Rating 6 - Okay. 6 out of 234 reviews
Rating 4 - Poor. 2 out of 234 reviews
Rating 2 - Terrible. 2 out of 234 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Soile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy location when traveling by car
Room and hotel good and clean, surroundings a bit too "rural". No restaurants or shops at walking distance, just dark unpaved walkways. We slept with empty stomacs.
Stayed 1 night in Nov 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ermelinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

DOMINGOS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

DOMINGOS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ermelinda

Travelled with family
Liked: Property conditions & facilities, room comfort
Reception was ok, bedroom not to spacious but comfortable, cleanliness was very disappointed bin has not been emptied and found socks from the clients before me. Towels and cups has been left for 2 persons and we was 3 . Bedroom has not been checked properly.
Stayed 1 night in Jul 2024

8/10 Good

Renan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

THUSHANTHAN

Average
Stayed 2 nights in Mar 2024

8/10 Good

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely spacious - clean and excellent for the motorway
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Basic
Basic square box, towel and paper cup provided at reception on check-in. Paper cup not wraped or in sanitary sleave? It was however prety low cost.
Stayed 1 night in Jan 2024

8/10 Good

Edward

Liked: Staff & service, property conditions & facilities
Good Budget Hotel
No kettle in room for tea/coffee making ?? This would have been useful especially as most guests I assuime are travelling guests.. ? Staff very friendly and helpful
Stayed 1 night in Jan 2024

10/10 Excellent

Anite

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Nov 2023

10/10 Excellent

Anite

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel located near the motorway for easy access, and with parking. Safe area

10/10 Excellent

Luis, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

GIANCARLO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remote locations, not close to city centre, otherwise the hotel is outstanding!
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to access from main routes. Lovely reception staff and room maid. Restaurant within 10min walk and more within 8mins bycar
Stayed 1 night in Sep 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop
Stayed for 1 night got at the hotel about 10pm. Reception open 24 hrs. Rooms excellent, clean & comfy. No tea making facilities tho. Shower nice. Secure parking which was a bonus. Staff extremely helpful and friendly. Didn’t have breakfast so can’t comment. Pet friendly we have a lad cross 33kg no problem. Highly recommended
Stayed 1 night in Sep 2023

8/10 Good

Paul

Stayed 1 night in Sep 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was OK, nothing special but nothing fabulous either. Good value for money!
Stayed 1 night in Sep 2023

10/10 Excellent

Anatol

Stayed 1 night in Sep 2023

8/10 Good

Seán

Liked: Cleanliness, staff & service
Staff were very helpful for the most part. Had to walk 10 minutes to access any local shops/cafes/public transport. Would recommend but bare in mind it can be difficult at night to get back from the city if you miss the last tram.
Stayed 5 nights in Sep 2023

10/10 Excellent

Christine

Stayed 2 nights in Sep 2023

8/10 Good

David

Stayed 1 night in Sep 2023