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Palassa Private Residences

3.5 star property

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Photo gallery for Palassa Private Residences

On the beach, white sand, beach towels, rowing
Premier Double Room, 1 Queen Bed, Balcony, Ocean View | Balcony
Front of property – evening/night
Premier Double Room, 1 Queen Bed, Balcony, Ocean View | Balcony
On the beach, white sand, beach towels, rowing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Bulabog Beach, Barangay Balabag, Boracay Island, Aklan, 5608
  • Budget Mart
    ‪6 min walk‬
  • D'Mall Boracay
    ‪7 min walk‬
  • Bulabog Beach
    ‪8 min walk‬
  • Caticlan (MPH-Godofredo P. Ramos)
    ‪73 min walk‬

Room options

View all photos for Premier Triple Room, Balcony, Ocean View

Premier Triple Room, Balcony, Ocean View

Premier Triple Room, Balcony, Ocean View

  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premier Double Room, 1 Queen Bed, Balcony, Ocean View

Premier Double Room, 1 Queen Bed, Balcony, Ocean View

Premier Double Room, 1 Queen Bed, Balcony, Ocean View

  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Ocean View, Beachfront

Triple Room, Ocean View, Beachfront

Triple Room, Ocean View, Beachfront

  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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4.4 out of 5, Excellent, (1108)
The price is €71
for 1 room
includes taxes & fees
20 Feb - 21 Feb
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About this property

Palassa Private Residences

Beachside fun near Bulabog Beach
This smoke-free hotel features 24-hour room service, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a free grocery shopping service are onsite. Housekeeping is available on request.
Palassa Private Residences offers 10 air-conditioned accommodations with espresso makers and safes. Pillowtop beds feature down comforters and premium bedding. 40-inch Smart televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This Boracay Island hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the room service at Palassa Private Residences. During your stay, you're just a quick walk from D'Mall Boracay. Enjoy features like free WiFi in public areas, plus dry cleaning service and a roundtrip airport shuttle (surcharge).
  • Free WiFi
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes rowing/canoeing
  • Steps from Bulabog Beach and 6 minutes by foot from Budget Mart
  • Airport shuttle service available for a fee
Palassa Private Residences offers its guests gift shops/newsstands, tour/ticket assistance, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Palassa Private Residences also features laundry facilities, dry cleaning/laundry services, and a complimentary grocery shopping service. A complete renovation of Palassa Private Residences was completed in November 2024.

This 3.5-star Boracay Island hotel is smoke free.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 24-hour room service

Things to do

  • Art gallery
  • Canoeing

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Free food shopping service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment

Outdoors

  • Beachfront location
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Couples dining
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Renovated entire property – November 2024
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch smart TV
  • TV channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini fridge
  • Paper towels

More

  • Free local calls
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
To enter the island, all guests must present a printed copy of their hotel booking reservation.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Dining venue(s)
The following facilities are closed on Sunday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 1600 per person (roundtrip)
  • Airport shuttle fee per child: PHP 1370 (roundtrip), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Palassa Private Residences offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palassa
Palassa Private Residences
Palassa Private Residences Aparthotel
Palassa Private Residences Aparthotel Boracay Island
Palassa Private Residences Boracay Island
Palassa Private Resinces
Palassa Private Residences Hotel
Palassa Private Residences Boracay Island
Palassa Private Residences Hotel Boracay Island

Palassa Private Residences Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 39 out of 77 reviews
Rating 8 - Good. 25 out of 77 reviews
Rating 6 - Okay. 7 out of 77 reviews
Rating 4 - Poor. 5 out of 77 reviews
Rating 2 - Terrible. 1 out of 77 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely recommend and we will be back in this place.
Stayed 3 nights in Mar 2024

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely place. Staff are so nice and friendly
Stayed 4 nights in Feb 2024

10/10 Excellent

Nida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property! It's just a few steps aways from the water. It's quite at night. It's clean, convenient and there's not a lot of people like the other side of Boracay.
Stayed 2 nights in Mar 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very nice and staff was nice and responsive but no wifi which 1 was there 7 days and could not use my cell phone or laptop to conduct business. They make you believe they have wifi and each evening take your cellphones and put in code after code a nightly 10 minute ordeal but to no avail. they even say youre connected but youre not. If you dont need internet great place to stay.
Stayed 7 nights in Jan 2024

10/10 Excellent

Renato Jr

Stayed 3 nights in Sep 2023

10/10 Excellent

charlie

Travelled with family
Liked: Cleanliness, staff & service
The location was great and the staff was so nice and helpful.
Stayed 3 nights in Feb 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent and the staff were nice and friendly.

8/10 Good

Maricar

Stayed 3 nights in Jul 2022

10/10 Excellent

Michael Shane, Woodland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the best. Very helpful and courteous. Easy walk to dining, shopping, beaches. Transportation always available.
Stayed 5 nights in Apr 2022

10/10 Excellent

MARIA ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Location is close enough to be accessible to shops and restaurants but secluded enough for it to be quiet and peaceful. Really friendly hosts. The room is spacious, with a lot of natural light and air. Internet it fast. Really loved my stay
Stayed 5 nights in Mar 2021

8/10 Good

sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks so much for a good stay and the beautiful food!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Misleading photos but overall decent stay
The location was not directly in front of the beach as depicted in the photos, it was one of the low-rise buildings so there were no view from the apartment (expected to wake up to a view of sun sand and sea..). It’s located at the quieter beach which was nice and peaceful, and a 10-min walk to the popular beach. The place was furnished modern and nicely, but the sheets and towels were not that clean. We had some issues with the drainage but i guess that depends on which apartment you get. The living room was smaller than expected and had no television (it was in the room). The wifi was slow. The breakfast food was decent, service was alright and they do provide beach towels upon request at the front desk.
Stayed 3 nights in Jan 2018

8/10 Good

roxanne, miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best thing in this hotel are the staff.
When you call the staff they are very very nice to reslond right away. The only uncontrollable thing was the water leak test that used a very noisy grill with bad exhaust that goes in the room. They celan the house everyday. With a small House they have 4 room service crews and clean the place in no time. Very pleasant people. Even the front test were very nice and kind.
Stayed 3 nights in Jan 2018

6/10 Okay

Kok Eng

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice accomadation. Can expand more to have a swimmping pool if possible as behind the bungalow still have empty place.
Stayed 1 night in Nov 2017

4/10 Poor

Ray, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
All through out our 4 day stay there were construction works so it was very noisy even at night, our room stinks as it smells like sewers, all my requests were neglected despite booking so early. They have nice staff but the management was pretty bad. It is not worth its price. Palassa looks nice in photos but thats about it. So its a disappointment to me. Next time I would book at station 1.
Stayed 3 nights in Oct 2017

10/10 Excellent

Manoj, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, right on the beach.
I stayed at this property for 3 nights with my family for a short holiday. Couldn't have asked for a better location, we had a you don't have 1-bedroom apartment right on the beach. Great patio and could enjoy lovely breakfast prepared by the very friendly and helpful staff. The apartment was very nicely and tastefully done with all facilities including appliances and this is located in a quieter part of the beach so d this you have the peace and quiet that you need to relax and have a swim in the water. I would highly recommend this property to anymore going with a family.
Stayed 3 nights in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
many mosquitos n broken water heater
Breakfast n design is good, however, many mosquitoes n with broken water heater
Stayed 3 nights in Jul 2017

10/10 Excellent

Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice experiences
Service is good, and stuffs are kind and nice. However, the check out time takes more than 15 minutes to finish...i think it's a bit too slow.
Stayed 2 nights in Jun 2017

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend!
My husband and I stayed here for about a week for our honeymoon. We would definitely recommend this resort, and for a variety of reasons. First off, the view from the suites is amazing - you can see the ocean right from your window. The suites are a decent size, clean and mostly well-maintained. The location is also great - although it isn't along the best swimming beach (Bulabog beach is primarily used for wind sports such as kite surfing), it's only about a 7-minute walk from the main beach. The advantage of staying there is that it's much quieter than staying close by White Beach, which can be quite noisy in the evening. We also found the staff at this resort to be accommodating. For breakfast, they were able to give me muesli (which wasn't even on the menu) and a large bowl of fruit for a vegan option! They are also able to keep your key for you if you are going out for the day and don't want to worry about your key being misplaced in your day's adventures. A few notes of caution: keep a close eye on your bowl of snacks. They do charge you for snacks eaten, and although we did not touch ours, they had a bit of a weird tally going that made it look like we had taken some food items. Also, as other reviewers had mentioned, on windy days, you can hear the windows howling and whistling, so earplugs may be a useful thing to bring. The resort is only accessible via the beach, so be sure to bring appropriate footwear when you come, because we would definitely recommend it!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful hotel in front of beach
its very beautiful hotel and the staff are all accommodating even we arrived late.... will surely visit Palassa again...

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great location great service
Staff were amazing and accomodating to all requests. The location was superb and only 10 mins walk from White Beach station 2. The room was excellent and aircon was definitely awesome. Only improvements I could note is some TV channels weren't clear and the wifi was slow however early mornings the wifi was quick. The breakfast was great with a decent select but may need to add a few more options.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
pros 1) convenient location to popular area yet quiet environment 2) good breakfast 3) good service cons 1) toilet flood abit after bath 2) water heater not working properly throughout 4 nights stay

6/10 Okay

Lee Huang

Liked: Property conditions & facilities, room comfort
Quiet and nice hotel by the beach
The furnishings and rooms look new, but there were some complaints about the toilet flushing and low water pressure for shower. Barely luke warm water and not enough pressure for bath.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Find someplace else.
The infrastructure of the hotel needs major repair work .. I complained about there being no hot water for the entire stay...the staff helped but the underlying structure didn't deliver ! Leaking bathrooms with ineffective flushing was the norm, though I changed rooms ! The staff were super friendly;( but you can't win a war with good soldiers and old weapons, If back , Would need to find another hotel. Actually, I blame Expedia for suggesting the place !!