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Henann Crystal Sands Resort

5.0 star property

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Photo gallery for Henann Crystal Sands Resort

Exterior
Lobby
Aerial view
In-room dining
Deluxe Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Station 1, (In between boat station 1 and D'mall), Boracay Island, Western Visayas, 5608
  • D'Mall Boracay
    ‪1 min walk‬
  • Station 2
    ‪2 min walk‬
  • Station 1
    ‪9 min walk‬
  • Caticlan (MPH-Godofredo P. Ramos)
    ‪68 min walk‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premier Room with Direct Pool Access

Premier Room with Direct Pool Access

Premier Room with Direct Pool Access

  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premier Room

Premier Room

Premier Room

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premier Room, Sea View

Premier Room, Sea View

Premier Room, Sea View

  • 48 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

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About this property

Henann Crystal Sands Resort

Luxury hotel on the beach, with 2 outdoor pools
Spend the day catching some rays at the beach, relaxing by one of Henann Crystal Sands Resort's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
Henann Crystal Sands Resort offers 188 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 40-inch LCD televisions come with cable channels. Bathrooms include slippers, bidets, and complimentary toiletries.

This Boracay Island hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Henann Regeny Resort & Spa. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Henann Crystal Sands Resort. During your stay, you're just a quick walk from D'Mall Boracay. Features include free WiFi in public areas, plus 2 outdoor pools and a full-service spa.
  • Free WiFi
  • Drinking and dining options include a restaurant, a swim-up bar, and a poolside bar
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages at Henann Regeny Resort & Spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Steps from D'Mall Boracay and 3 minutes by foot from White Beach
  • Airport shuttle service available for a fee
Henann Crystal Sands Resort offers its guests a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at the pool bar. WiFi is free in public spaces.

There's an onsite business center. Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Henann Crystal Sands Resort. An airport shuttle (available on request) is available for a fee.

This 5-star Boracay Island hotel is smoke free.

Henann Crystal Sands Resort has a restaurant on site.
Room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 7 PM on request

Food and drink

  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Shopping

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Low-height door lock
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
To enter the island, all guests must present a printed copy of their hotel booking reservation.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Henann Crystal Sands Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for PHP 350.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per accommodation, per night
  • New Year's Eve (December 31) Gala Dinner per adult: PHP 3185
  • New Year's Eve (December 31) Gala Dinner per child: PHP 1593 (from 5 to 9 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 1900.00 per person (roundtrip)
  • Airport shuttle fee per child: PHP 1350 (roundtrip), (from 5 to 9 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: PHP 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Henann Crystal Sands Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • The total price shown includes a charge for a mandatory gala dinner on February 16.
  • The total price shown includes a charge for a mandatory gala dinner on February 17.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Henann Crystal Sands Resort Boracay Island
Henann Crystal Sands Boracay Island
Henann Crystal Sands
Henann Crystal Sands Boracay
Henann Crystal Sands Resort Hotel
Henann Crystal Sands Resort Boracay Island
Henann Crystal Sands Resort Hotel Boracay Island

Henann Crystal Sands Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 355 out of 518 reviews
Rating 8 - Good. 83 out of 518 reviews
Rating 6 - Okay. 46 out of 518 reviews
Rating 4 - Poor. 11 out of 518 reviews
Rating 2 - Terrible. 23 out of 518 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

mohanad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place with friendly staff and great service
Stayed 2 nights in Jan 2025

10/10 Excellent

Eyzan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This place is outstanding and always provides everything that you need. We enjoy our stay here and would highly recommend it.
Stayed 5 nights in Dec 2024

10/10 Excellent

Nanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Henann Ceyatals. Amazing service, great location, and nice facilities. Will definitely come back again!
Stayed 4 nights in Jan 2025

6/10 Okay

corazon, jacksonville

Travelled with family
Disliked: Amenities, property conditions & facilities
This was very old. The breakfast buffet was very nice and lots of selections.
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Stayed 2 nights in Dec 2024

2/10 Terrible

Nguyen Trung Xuan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

MAria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were all very friendly and always fast service. Rooms are always cleaned and property is clean as well. Please add more garbage cans around the property so that guests won’t have to bring the trash in their rooms. We will definitely come back!
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel Rene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Astonishing !!! Wow!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Edmund, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibe service. The staff is awesome. Rooms are very nice and clean. Great location next to starbucks and d'mall. Breakfast buffet is very good with different options every day. Beautiful property and many levels better than anything we saw nearby. The beach in front is very nice. Soft sand and calm waters. There is a lot going on in this area so if looking for something less busy maybe one of the other station areas would be preferable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dulce

Stayed 5 nights in Dec 2024

6/10 Okay

Rusty

Travelled with family and small children
Liked: Cleanliness, amenities
Not terrible, but wouldn’t stay here again. Extra charges for every little thing, example: 1350 pesos extra for bringing my 5 and 1 year old kids. Room was pretty clean, but no view, saw a roach in the am shortly before checkout. Pool looked nice, but didn’t get a chance to take a dip. They gave us drink tickets, but they are only valid 10am-4pm, so didn’t get a chance to use them.
Stayed 1 night in Dec 2024

10/10 Excellent

Jerry

Stayed 2 nights in Dec 2024

10/10 Excellent

Jerry

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is beautiful...front beach accessibility, very nice and friendly staff, clean and beautiful rooms with balcony, gorgeous lap pools and skypool, great food at the breakfast buffet. Everything carefully thought of
Stayed 4 nights in Dec 2024

4/10 Poor

Keith

Stayed 5 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Unfortunately they are building a huge resort next door and the dust smell and sound of construction was very annoying. Otherwise perfect
Stayed 3 nights in Dec 2024

10/10 Excellent

YOUNGKI

Stayed 3 nights in Dec 2024

2/10 Terrible

bonnie, Los angelas

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First off they act like police at hotel every time I get asked my room number 5 times a day they have mini bugs in the bed they said it was sand but it was so small crawling on my body , finally I got recorded they moved my room but still bugs . The food was so so , and all and all I don’t recommend this hotel . I never felt so unwanted in a hotel . Even for cafe latte have to sign room number and also non stop asking what room . I wouldn’t stay for free if offered. Oh and also room smells like mildew:(
Stayed 7 nights in Dec 2024

8/10 Good

Gaurav

Stayed 2 nights in Dec 2024

8/10 Good

Richard, Oxford

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property is Beautiful and Centrally located the Buffet here is overrated abd had to wear a Wristband to be allowed to Eat. They people around and while walking the beach front Are constantly asking for Services such as Trips tours Massages abd was very overbearing but not the Hennah discision Hotel is Really Beautiful 😍
Stayed 3 nights in Dec 2024

10/10 Excellent

Bouapha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice family friendly resort.
Stayed 3 nights in Dec 2024

8/10 Good

Sheenamarie Zade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 2 nights in Dec 2024

10/10 Excellent

Josemaria

Stayed 5 nights in Nov 2024