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Hotel Dene & Conference Centre

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Dene & Conference Centre

Standard Room, 2 Queen Beds
Exterior
Reception
Meeting facility
King Suite | Living area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Laundry
  • Pet-friendly

Explore the area

Map
Highway 28 and Range Road 423, Cold Lake, AB, T9M 1P5
  • Casino Dene
    3 min walk
  • Shipwreck Park
    8 min drive
  • Brady Heights Park
    9 min drive
  • Cold Lake, AB (YOD-R.W. McNair)
    14 min drive

Room options

View all photos for King Suite

King Suite

King Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King

Standard King

Standard King

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Ramada by Wyndham Cold Lake

Pet-friendly
Free WiFi
Air conditioning
Gym
4.1 out of 5, Very good, (748)
The price is €90
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Ramada by Wyndham Cold Lake

About this property

Hotel Dene & Conference Centre

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Hotel Dene & Conference Centre offers 120 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Smart televisions come with premium cable channels and Netflix. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Dene & Conference Centre. During your stay, you're just a quick walk from Casino Dene. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute walk from Casino Dene and 8 minutes by car from Shipwreck Park
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hotel Dene & Conference Centre. Free self parking is available.

This 3.5-star hotel is smoke free.

Guests are served free full breakfast daily.
BirchBark Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • BirchBark Bistro

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Netflix
  • Premium channels
  • Smart TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Courtyard Marriott Cold Lake Hotel
Courtyard Marriott Cold Lake
Courtyard By Marriott Cold Lake Alberta
Courtyard Cold Lake
Hotel Dene Conference Center
Dene & Conference Centre Cold
Courtyard by Marriott Cold Lake
Hotel Dene & Conference Centre Hotel
Hotel Dene & Conference Centre Cold Lake
Hotel Dene & Conference Centre Hotel Cold Lake

Hotel Dene & Conference Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 245 out of 425 reviews" "
Rating 8 - Good. 120 out of 425 reviews" "
Rating 6 - Okay. 23 out of 425 reviews" "
Rating 4 - Poor. 17 out of 425 reviews" "
Rating 2 - Terrible. 20 out of 425 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Angela

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Eugene

Stayed 1 night in Sep 2024

10/10 Excellent

Jackie

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish our room had windows that opened or a small balcony. Perhaps other rooms did. We werent in the hotel much aside from sleeping and later evenings (hence wanting a balcony). Otherwise, clean, located near a casino if that is your thing, but not walkable to local city. Need to drive to Cold Lake
Stayed 2 nights in Jul 2024

4/10 Poor

Amanda

Travelled with family, Travelled with pets
Disliked: Amenities, property conditions & facilities
Ok stay but won’t be back. We were in town for an event in the Northern part of cold Lake. I booked this hotel specifically because they are both pet friendly & have a pool. Most hotels in Cold Lake only offer one & we were travelling with our dog. This hotel is located South of Cold Lake, so it added more time & gas to our drive, it was also substantially more expensive than my other options. Fair enough, I wanted a pool & a pet friendly hotel. I’ll pay to have both. We checked in late after a long drive from Calgary and unpacked. Only to find out the pool was indefinitely closed to do a maintenance issue. I completely understand it’s not the hotels fault. It’s out of their control. I would have preferred to know this when booking online. I would have booked a hotel closer to our final destination that was cheaper. When I told the front desk staff, she was kind of abrasive and said she couldn’t do anything and I’d have to speak to a manager. The next morning I spoke to a manager, a woman who gave me a big story about what happened with the pool but didn’t seem willing to compensate me for the extra amenities I had paid for but they weren’t able to deliver on. Another manager overheard and quickly came over right away to give me a discount. I was very impressed with his kindness, understanding and excellent customer service skills. He was wonderful and was able to give me a small discount. I’m appreciative for that, but I won’t pay that much to stay there again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome time Airshow Weekend
Always a great stay at Hotel Deni, great rates, top quality rooms, clean rooms, friendly staff, decent breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

Angie

Stayed 1 night in Jul 2024

10/10 Excellent

The

Liked: Cleanliness, staff & service, property conditions & facilities
There was an odd smell i the lobby/ elevator area, like body odor
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Tim

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel was nice, the room had lots of space and was very quiet except for the air conditioner which would make a lot of noise every so often. The dining choices were great, the breakfast amazing. The staff were very helpful and friendly. We were disappointed the pool was closed down; it was part of the reason we booked there. The elevator was an issue. Only one worked and the other one stunk so bad that most people didn't use it. We could smell it even if we walked by. We would stay there again in spite of those issues.
Stayed 2 nights in Jul 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy my stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Devon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Jun 2024

4/10 Poor

Linda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Craig

Stayed 1 night in Jun 2024

8/10 Good

Deanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Colin

Stayed 1 night in May 2024

6/10 Okay

Colbi

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great stay, they need to fix the smell in the elevator.
Stayed 2 nights in May 2024

4/10 Poor

Sammy

Stayed 2 nights in Apr 2024

6/10 Okay

Sammy

Disliked: Cleanliness, property conditions & facilities
Carpets are very dirty and stink!
Stayed 2 nights in Apr 2024

4/10 Poor

Peter

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This hotel is definitely not taken care of. The first thing that hits you is the smell of the place when you walk in. The wallpaper was peeling off the walls in one of the rooms my daughter had rented. In a positive note though. The beds were comfortable.
Stayed 1 night in May 2024

6/10 Okay

Jed

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

2/10 Terrible

Jayden

Disliked: Cleanliness, property conditions & facilities
Breakfast was alright
Stayed 2 nights in Feb 2024