Hotel in Siegburg with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour front desk and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, ATM/banking services, and multilingual staff are onsite.
Serways Hotel Siegburg West offers 31 air-conditioned accommodations with complimentary bottled water and hair dryers. These individually decorated and furnished accommodations include desks. 32-inch flat-screen televisions come with satellite channels and pay movies.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
During your stay at Serways Hotel Siegburg West, you're just a quick walk from Bergisches Land Nature Park. Features include free WiFi in public areas and free self parking, plus a restaurant.
Free WiFi
Free self parking
Enjoy a bite to eat at the restaurant
Buffet breakfast served daily for a fee
Amenities include meeting rooms, a multilingual staff, and an elevator
Steps from Bergisches Land Nature Park and 11 minutes by foot from Oktopus
Pets welcome for a fee
There's a restaurant on site. WiFi is free in public spaces. A terrace, multilingual staff, and express check-in are also featured at the business-friendly Serways Hotel Siegburg West. Limited free parking is available on a first-come, first-served basis.
This Siegburg hotel is smoke free.
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Serways Hotel Siegburg West has a restaurant on site.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free uncovered self-parking on site
Limited on-site parking
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee daily 6 AM–10 AM: EUR 9.95 per person
1 restaurant
Family friendly
Soundproofed rooms
Conveniences
ATM/banking services
Banquet hall
Lift
Guest services
24-hour front desk
Daily housekeeping
Multilingual staff
Business services
Meeting rooms
Outdoors
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Grab bar near toilet
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Heating (climate-controlled)
Hypo-allergenic bedding
Bathroom
Hairdryer
Private bathroom
Shower
Towels
Entertainment
32-inch flat-screen TV
Films for purchase
Satellite channels
Food and drink
Free bottled water
More
Desk
Individually decorated
Individually furnished
Iron/ironing board (on request)
Soundproofing
Policies
Check-in
Check-in time starts at 3 PM
Express check-in available
Check-out
Check-out before 10:30 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets: EUR 10.00 per pet, per day
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately EUR 9.95 per person
Pet fee: EUR 10.00 per pet, per day
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.
Property is also known as
Rasthaus und
Rasthaus und Motel
Serways Siegburg West
Rasthaus und Siegburg West
Serways Siegburg West Siegburg
Serways Hotel Siegburg West Hotel
Serways Hotel Siegburg West Siegburg
Serways Hotel Siegburg West Hotel Siegburg
Serways Hotel Siegburg West Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 45 out of 119 reviews" "
10 - Excellent
45
Rating 8 - Good. 54 out of 119 reviews" "
8 - Good
54
Rating 6 - Okay. 11 out of 119 reviews" "
6 - Okay
11
Rating 4 - Poor. 4 out of 119 reviews" "
4 - Poor
4
Rating 2 - Terrible. 5 out of 119 reviews" "
2 - Terrible
5
9.0/10
Cleanliness
8.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Uwe
Travelled with family
20 Aug 2024
Liked: Cleanliness
Room was clean, spacious and for out purposes convenient (right off the motorway). There was no wifi, air conditioning didn’t work so had to open windows despite the noise from the motorway. Checkin a bit unusual, we arrived late in the evening so had to walk to the gas station to collect room key.
Uwe
Stayed 1 night in Aug 2024
6/10 Okay
Ionut
Travelled with family
14 Aug 2024
Liked: Staff & service
Just good enough
For a single night was satisfying enough but not very happy for smell, bed sheets, bathroom cleaning and carpet cleaning, if you are looking at how much have you paid for.
Great convenient stop for travelling through Germany. Rooms fresh and clean. Really comfortable nights sleep. Just a bit noisy from trucks, but is a service station.
No breakfast available but we were aware when we made the booking. Otherwise we could not fault the hotel.
Derren
Stayed 3 nights in Mar 2023
8/10 Good
David
Travelled with family
31 Oct 2022
Liked: Cleanliness, staff & service, room comfort
Excellent value for the price paid. It may not be obvious to travellers not familiar with this brand that this is a hotel located within a motorway service station. On the upside this means 24 hour check-in and convenient for those travelling by car. Room had good sound insulation so it was a peaceful stay, but may not suit all.
Great place to stay during a longer travels. Directly at the Autobahn, so don't expect beautiful surroundings. Room is quiet and clean. Had a good sleep there.
Our room had two single beds but only one pillow and one blanket. It wasn’t terrible because we happen to bring our own pillow and blanket but that was a first for me
Check-in was a bit of an issue as the receptionist could not fint our reservation and looked at multiple times our passport like we are suspicious. At the end, the booking was there she just did not look it properly. No sorry or anything, generally she was rude. The room was new, nice and comfortable along with the bed. Easly could find a parking space.
Quite new hotel, just by the autobahn. Expect a bit of traffic noise but not to bad. Plenty parking away from services and you can access other than from autobahn.
surprisingly nice, clean, quiet hotel with immediate access to the Motorway in the morning. greta little town for beer and food just down the hill. Would definitely stay in one of these again.
The reception to my arrival was non existing, and I had to wait over an hour for the receptionist to check me in, with no apology. The room was neat and spacious after she had to check me into another room as my reserved room was not cleaned from the previous visitors.