6/10 Okay
Naida, Sarajevo
Travelled with family
2 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities
When booking the property, I specifically asked that we (2 guests) are provided an extra bedding as we prefer sleeping warm. We were never provided it, despite multiple follow-ups with the manager (who even promised we would get it). ´
Also, the website indicates regular cleaning and during 1 week stay, the apartment was neither cleaned nor have we received fresh towels, toilet paper etc.
We were explained by the manager that regular means once a week.
The room was on the ground floor, on a main street, and bypasses would look into our apartment, meaning we had to have curtains closed all the time to have some privacy.
Last but not least, on Expedia, the apt was advertised as ca. 30 square metres. In reality, around half of that was a ridiculously spacious bathroom with no content but shower, wc, and sink.
On the good side, the location is ok and there is a bus stop right in front of the apt. Also, there is grocery shop in very close vicinity. Finally, A problem with had with the sink was fixed instantaniously.
Naida
Stayed 7 nights in Nov 2024