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Zagaia Eco Resort

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zagaia Eco Resort

Outdoor spa tub
Premium Room
Reception
Aerial view
Aerial view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Spa
  • Bar
  • Gym
  • Pool
  • Breakfast included

Explore the area

Map
Rodovia Bonito - Três Morros, Km 0, Zona Rural, Bonito, MS, 79290-000
  • Jiboia Project
    4 min drive
  • Liberty Square
    7 min drive
  • Café da Manhã
    4 min drive
  • Bonito (BYO)
    18 min drive

Room options

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Suite Master Plus

Suite Master Plus

Suite Master Plus

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Luxo

Premium Luxo

Premium Luxo

  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite Family

Suite Family

Suite Family

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About this property

Zagaia Eco Resort

Family-friendly resort with 2 restaurants and 2 outdoor pools
This smoke-free resort features 2 restaurants, 2 indoor pools, and 2 outdoor pools. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Zagaia Eco Resort offers 150 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Bonito resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Zagaia Eco Resort, you'll be close to Jiboia Project. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 2 restaurants, a swim-up bar, and a poolside bar
  • Take a swim in the 2 indoor and 2 outdoor pools
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a steam room
  • Just a 4-minute drive from Jiboia Project and 7 minutes from Liberty Square
  • Airport shuttle service available for a fee
Zagaia Eco Resort offers its guests 2 outdoor swimming pools and 2 indoor swimming pools along with outdoor tennis courts, a sauna, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this resort measures 13563 square feet (1260 square meters) and includes a conference center. A children's pool, spa services, and a complimentary children's club are also featured at the family-friendly Zagaia Eco Resort. An airport shuttle (available on request) is available for a fee. Free self parking is available.

This 3.5-star Bonito resort is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 10 AM.
Onsite venue - This restaurant specializes in Brazilian cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 7:00 AM to 10:30 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • 2 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Fitness centre
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Spa services
  • Steam room
  • Table tennis
  • Tennis
  • Volleyball

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre (13563 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • No lift (single-level property)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Zagaia Eco Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BRL 30 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Zagaia Eco Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Zagaia Eco Resort Bonito
Zagaia Eco Bonito
Zagaia Eco
Zagaia Eco Hotel Bonito
Zagaia Eco Resort Resort
Zagaia Eco Resort Bonito
Zagaia Eco Resort Bonito
Zagaia Eco Resort Resort Bonito
Zagaia Eco Resort Resort
Zagaia Eco Resort Bonito
Zagaia Eco Resort Resort Bonito

Zagaia Eco Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 102 out of 211 reviews" "
Rating 8 - Good. 78 out of 211 reviews" "
Rating 6 - Okay. 24 out of 211 reviews" "
Rating 4 - Poor. 2 out of 211 reviews" "
Rating 2 - Terrible. 5 out of 211 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente resort, amazing food, facilities and very nice staff.
Stayed 5 nights in Jul 2023

8/10 Good

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful location, very friendly and helpful staff, and a number of on-site activities. The bird feeding site was amazing. The food was ok and the fitness centre requires updating. Very central location to a number of eco-activities and the town of Bonito. Well worth the drive to escape any busy life.
Stayed 4 nights in Sep 2021

8/10 Good

Mario S

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Nice place, huge area and friendly staff. The macaws are amazing, you can stay very close to them. Unfortunately the breakfast is not so good, the hot food is not so hot and the juices have a lot of water.
Stayed 4 nights in Jul 2021

8/10 Good

Fabio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eco friendly resort
Zagaia is a great family hotel, with great infrastructure and comfortable facilities.
Stayed 6 nights in Jun 2021

6/10 Okay

Sonia

The grounds are beautiful. There are wild birds and small mammals. However, it’s not really an eco resort. Plastic water bottles and non reusable plastic cups are the norm. The rooms need updating and the pool area is drowned with bad and loud music.
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2018

10/10 Excellent

ZuYuriditsky, Murrieta, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's amazing. They are very friendly, all clean. The food are fantastic. The amenities very good. Nature present. A lot of birds. Arara and periquitos! A lot of trees!
Stayed 5 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Hugo, Asuncion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, very big and excelent atention and amendities!! Mini golf, beach volley, soccer, fishing and others.
Stayed 4 nights in Mar 2018

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia
Experiência incrível
Stayed 3 nights in Jul 2024

10/10 Excellent

Beatriz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é incrível. Lindo, ótimo quarto e ótimo atendimento. Já fui várias vezes.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Luiz F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito para famílias no coração de Bonito
Local paradisíaco com atrações diversas para toda familia e idades. Alimentação, diversão, conforto, localização e recreação de primeira qualidade. Recomendamos muito este hotel. A única ressalva foi a agência de turismo, que deixou a desejar.
Stayed 3 nights in Jun 2024

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma estadia maravilhosa. Piscinas aquecidas e limpíssimas, várias jacuzzis, quadras de Beach tênis, sauna, lago para caminhada, uma delícia. Café da manhã e jantar saborosíssimos. Meu marido fez massagem no spa, gostou muito. Voltarei com certeza!
Stayed 3 nights in May 2024

2/10 Terrible

Taynara

Travelled with family
Disliked: Cleanliness
Cobra no quarto
Foi uma experiência horrível, isso porque tinha uma cobra no meu quarto. Foi total falta de cuidado do hotel, pois depois descobrimos que esse quarto estava fechado a uns dias atrás e pelo visto o hotel não teve o cuidado de inspecionar o quarto antes de colocar uma família lá dentro.
Stayed 3 nights in May 2024

8/10 Good

Erika Yuri

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

André Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

4/10 Poor

paulo henrique

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Não vale o custo benefício
De forma geral, não vale a pena o valor que se paga. Isso que paguei um preço abaixo do valor normal. Vou listar alguns pontos que deixaram a desejar e que me faz não recomendar o Zagaia: 1. Fiquei em um quarto (suítes) que, durante a noite o teto fica fazendo barulho de estalos. Talvez porque a instalação seja um pouco antiga; 2. ⁠A temperatura da água da hidromassagem estava tão quente que mal dava para ficar com apenas os pés dentro; 3. ⁠Piscinas de hidromassagem com apenas dois assentos funcionando, a maioria dos assentos sem jatos de água funcionando; 4. ⁠Antes de fazer a reserva entrei em contato com o canal de atendimento do Zagaia para saber se no espaço baby havia cadeirinha de alimentação de bebê, pois estaria levando minha filha de 7 meses, me informaram que não possuía, inclusive me mandaram um vídeo do local onde havia apenas uma mesa com 4 cadeira para crianças um pouco maiores. Dessa forma, ocupei boa parte do meu carro levando a minha cadeirinha de alimentação, para minha surpresa, quando chegamos no Zagaia e fomos conhecer o espaço baby havia a cadeirinha apropriada para alimentar bebês. O que transparece a falta preparo por parte dos funcionários em prestar a informação; 5. ⁠No primeiro dia quando fomos usar o espaço baby, pela manhã, percebemos que o local não estava muito bem higienizado, pois o lixo do local estava cheio. Ainda pela manhã, liguei na recepção para solicitar a limpeza do local. Para minha surpresa, no início da tarde quando precisei usar o
Stayed 4 nights in Mar 2024

10/10 Excellent

Marco Aurélio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Flavia Troncon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

8/10 Good

Caio Lucas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom. Café da manhã muito bom. Colchões do quarto poderiam ser mais confortáveis. Apesar de dizer que era cama king, na verdade eram duas "Viúvos" juntas. Banheiro com aspecto de antigo porém bem limpo e funcional. Chuveiro muito bom. Pessoal fica tentando "te empurrar" o jantar, achei com bastante opções porém não achei que o preço valia a pena. A recreação poderia ser um pouco melhor.
Stayed 3 nights in Feb 2024

8/10 Good

Gabriela

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Recreação
A recreação (para a turminha de 4 a 6 anos) deixou a desejar! Não passavam segurança e carisma nenhum para com os menores! Se não tem tato com crianças pequenas deveriam dizer que a recreação é apenas a partir de 6 anos!
Stayed 4 nights in Feb 2024

8/10 Good

Adriano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nossa estadia foi boa. O aquecimento das piscinas melhorou muito a experiência no hotel, porém a piscina infantil continua muito gelada e as demais só esquentam ao longo do dia. Pela manhã ainda são geladas. As refeições são boas. Infelizmente não tivemos uma boa experiência na recreação, uma das recreadoras (Pink), foi muito grosseira comigo e com meus filhos ao ser questionada. A mesma se mostrou com total despreparo para ser responsável por crianças, zero controle emocional. Quando me propus a relatar o fato, o gerente geral não se encontrava no hotel e o site também não dispõe de canal de comunicação.
Stayed 3 nights in Feb 2024

8/10 Good

SANDRO L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bom custo x benefício.
Stayed 4 nights in Jan 2024

6/10 Okay

André Luiz

Liked: Staff & service
Decepcionados com o restaurante
Tudo mto bom, porém no restaurante havia muitas moscas na comida. Nós não comemos pão no café da manhã, pois havia moscas neles. Não comemos salada no jantar pois havia moscas na salada. Esse é o único ponto a ser melhorado no hotel. Um hotel dessa categoria é preços não pode relaxar na higiene.
Stayed 2 nights in Jan 2024