See all properties

Residence - Palais Hörtenberg

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence - Palais Hörtenberg

View from property
Exterior
Exclusive Apartment | Private kitchen
City view from property
Lift

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
Via Museo, Bolzano, Bolzano, 39100
  • Museo Archeologico dell'Alto Adige
    1 min walk
  • Piazza delle Erbe
    2 min walk
  • Free University of Bozen-Bolzano
    3 min walk
  • Bolzano (BZO)
    14 min drive

Room options

View all photos for Superior Studio Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Studio Suite

  • Studio
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premium Apartment

Premium Apartment

Premium Apartment

  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

  • Studio
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Elite Apartment

Premium bedding, down duvets, pillow-top beds, in-room safe

Elite Apartment

  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Condo

Premium bedding, down duvets, pillow-top beds, in-room safe

Family Condo

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Condo

Deluxe Condo | View from room

Deluxe Condo

  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment

Exclusive Apartment

  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio

Studio

Studio

  • 27 sq m
  • Studio
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Loft

Elite Loft

Elite Loft

  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property – evening/night

Castel Hörtenberg

Pool
Breakfast included
Spa
Pet-friendly
4.8 out of 5, Exceptional, (81)
The price is €735
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Castel Hörtenberg

About this property

Residence - Palais Hörtenberg

Aparthotel with a full-service spa, steps from Museo Archeologico dell'Alto Adige
Along with a full-service spa, this aparthotel has self parking and spa services. WiFi in public areas is free. Additionally, laundry facilities, a TV in a common area, and a vending machine are onsite. Each apartment offers comforts like a pillowtop bed and premium bedding, plus free WiFi and a plasma TV with cable channels. Guests can appreciate conveniences like a refrigerator and a microwave, and other amenities include a rainfall shower and an espresso maker. Housekeeping is available on request.
Residence - Palais Hörtenberg offers 34 air-conditioned accommodations with espresso makers and safes. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Bolzano aparthotel provides complimentary wireless Internet access. 55-inch plasma televisions come with cable channels. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Private Spa. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
Residence - Palais Hörtenberg's great location gets high marks from our customers. During your stay, you're just a quick walk from Bolzano Christmas Market. Enjoy features like free WiFi in public areas, plus a full-service spa and laundry facilities. This aparthotel has 34 apartments. This property offers pet-friendly amenities like food and water bowls. Free WiFi and a pillowtop mattress are available in each apartment.
  • Each apartment offers a pillowtop bed, a plasma TV, and a full-sized refrigerator
  • Free WiFi
  • Self parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Guests have great things to say about the location and the helpful staff
  • Steps from Museo Archeologico dell'Alto Adige and 6 minutes by foot from Bolzano Christmas Market
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Residence - Palais Hörtenberg offers its guests a full-service spa. WiFi is free in public spaces. Spa services, a vending machine, and laundry facilities are also featured at Residence - Palais Hörtenberg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Bolzano aparthotel.

Languages

English, German, Italian

Property amenities

Pool/Spa

  • Hot tub
  • Sauna
  • Steam room
  • Spa services

Internet

  • Free WiFi

Parking and transport

  • On-site parking available only on request
  • Covered self parking on site (EUR 25 per day; includes in/out privileges)
  • Limited on-site parking (max. 10 spaces per unit)
  • Height restrictions apply for on-site parking
  • On-site parking options include a carport

Food and drink

  • Fridge (full size)
  • Microwave
  • Espresso maker
  • Cleaning supplies
  • Cookware/dishes/utensils
  • Electric kettle
  • Freezer
  • Coffee grinder

Dining

  • Dining table

Bedrooms

  • Premium bedding
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Bed sheets provided
  • Rollaway/extra beds: EUR 60.0 per day

Bathrooms

  • Shower
  • Rainfall shower head
  • Shampoo
  • Free toiletries
  • Hairdryer
  • Toilet paper
  • Soap

Entertainment

  • 55-inch plasma TV with cable service
  • TV in a common area

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 24 per pet per day
  • Welcoming cats and dogs only
  • Food and water bowls are available

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar in shower
  • Shower grab bar height (centimetres): 55
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 60
  • Handrails in stairwells
  • Portable shower seat
  • Roll-in shower
  • Roll-in shower width (centimetres): 100
  • Smooth flooring in room
  • Soundproofing
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 70
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Designated smoking areas (fines apply)

Services and conveniences

  • Safe
  • Housekeeping (on request)
  • Blackout curtains
  • Vending machine
  • Front desk (limited hours)
  • Mobile key entry

Location highlights

  • In the city centre
  • In the historical district

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 34 rooms
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:30 PM
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 25 (exact amount varies) at check-out

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: EUR 24 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per day.
  • Cribs (infant beds) are available for EUR 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 24 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping fee: EUR 25 per day
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 60.0 per day
  • Spa fee: EUR 55
  • Towels fee: EUR 6 per person, per night (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 9:00 AM - 5:30 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 25 (exact amount varies) at check-out.
Property Registration Number IT021008B44N7PCCP9

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hörtenberg Homes
Palais Hörtenberg
Palais Hortenberg Bolzano
Residence - Palais Hörtenberg Bolzano
Residence - Palais Hörtenberg Aparthotel
Residence - Palais Hörtenberg Aparthotel Bolzano

Residence - Palais Hörtenberg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 118 out of 148 reviews" "
Rating 8 - Good. 21 out of 148 reviews" "
Rating 6 - Okay. 5 out of 148 reviews" "
Rating 4 - Poor. 2 out of 148 reviews" "
Rating 2 - Terrible. 2 out of 148 reviews" "

9.8/10

Cleanliness

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shayni

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, room comfort
Perfect Stay
Excellent property in an excellent location !! Perfect for train station, old town, and restaurants.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would love to visit again
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlo

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kasandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was a very comfortable stay for five nights. Very clean and centrally located. Check in was very easy. You do have to pay for towel service and there is no option to store luggage after check out. Additionally, the spa sounded great but had limited hours (10–5:30).
Stayed 5 nights in Jul 2024

8/10 Good

Albert

Travelled with family
Liked: Cleanliness, room comfort
Modern flat
High tech, comfortable, clean suite. That said, there was no hot water in the morning, which was a surprise given how modern the place was.
Stayed 1 night in Jul 2024

10/10 Excellent

layal

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and super comfy
Stayed 2 nights in Jul 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, awesome rooms and close to everything you need!
Stayed 2 nights in Jul 2024

2/10 Terrible

Olga

Stayed 1 night in Jul 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel right in the middle of everything. Short walk to train station. Room was beautiful, clean and very modern. Dining and shopping right out the front door. Staff was friendly and helpful. Would stay here again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Rae-Lynn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly when we arrived and provided maps of the city. The building is very modern and high tech which was very neat. Spacious rooms made the stay very comfortable. Laundry onsite was a huge bonus as we were able to take advantage of for the last leg of our trip
Stayed 3 nights in Jun 2024

10/10 Excellent

Kristina Y.

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the large, modern room and location on the pedestrian street.
Stayed 2 nights in Jun 2024

6/10 Okay

Paul

Disliked: Amenities
This smart hotel is stupid if technology fails as it did for us you are inconvenienced they have a chronic electronic key swab issue best to ask for a regular key if staying here if you do t want to be locked out
Stayed 2 nights in Jun 2024

10/10 Excellent

Yu-May

Liked: Cleanliness, property conditions & facilities
very spacious, comfortable & convenient.
Stayed 2 nights in May 2024

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic huge apartment. Very modern with electronic switches, locks etc enormous king size bed and large bathroom with twin basins large shower, magnifying mirror and bidet. The large living area was very comfortable and there were 2 large TVs (living and bedroom) with 3 English speaking news channels. There was a minor problem with the codes we were sent which did not work and when we arrived we could not get into parking or our room and it was after hours and our eSIM card did not let us make calls unless it was on WhatsApp etc so it was hard to call the emergency number. We accosted another guest who kindly called the emergency number for us and all was resolved quickly however there had been a problem all day with the electronic locks and passcode use. The next day we were issued with a key card in case of further problems. There is a Spar supermarket across the road -open until 7.30pm. The kitchen was supplied with beautiful glassware and plates but a limited range of utensils (no peeler or colander) 2 capsules were provided for coffee machine and you could purchase additional ones from a machine in the guest laundry. The laundry for guests was free to use with washer, dryer and laundry soap. This was a real bonus. After a shaky start with the codes not working we couldn’t believe our luck in finding such a large and beautiful apartment, right in the heart of the old town. You won’t be disappointed.
Stayed 3 nights in May 2024

10/10 Excellent

Keith

Liked: Cleanliness, room comfort
Modern, clean-Possibly the Best Place We’ve Stayed
This place is near the heart of Bolzano. Modern, clean, bright and well appointed. My wife and I stayed here and greatly enjoyed our time. Close to restaurants and attractions. Staff were helpful. Room is large and functional. Extremely modern controls. Our room had stunning view of the mountains. There’s also a fantastic gym with new equipment. We definitely stay here again.
Stayed 4 nights in May 2024

10/10 Excellent

Luis, SAN GERMAN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is excellent the property , rooms and the staff are also excellent but you need a code to enter and open the garage and I received the code 2 days after my reservation. I suggest that should be explained by th Expedia company before you decided to book the room. Despite that situation everything is excellent !
Stayed 1 night in May 2024

10/10 Excellent

Leslie

Stayed 1 night in Apr 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, room comfort
Great location!!!
Within 100 meters of the Archaeological Museum where you can find the Ice Man Ötzi. The hotel is near many restaurants and right in the shopping district. The room had a refrigerator and microwave, along with glasses, silverware and a wine opener. Two televisions and comfortable beds. Although we did not use the gym, it seemed to have everything necessary, including a bike and rowing machine. Highly recommend
Stayed 3 nights in Mar 2024

10/10 Excellent

Francine, toronto

Liked: Cleanliness, amenities, property conditions & facilities
I would definitely stay here again.
Stayed 2 nights in Mar 2024

2/10 Terrible

Cheryl

Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Tyler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Really nice property and very high tech
Stayed 2 nights in Mar 2024

10/10 Excellent

SYLVIA

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Ingmar

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024