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Starhotels Excelsior

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Starhotels Excelsior

Lobby sitting area
Bar (on property)
Lobby lounge
Junior Suite
Lobby lounge

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
Viale Pietro Pietramellara 51, Bologna, BO, 40121
  • Via Indipendenza
    4 min walk
  • Mavit SRL
    1 min walk
  • Bologna (IBT-Bologna Central Rail Station)
    1 min walk
  • Bologna (BLQ-Guglielmo Marconi)
    21 min drive

Room options

View all photos for Family Room (Connecting)

Minibar, in-room safe, individually furnished, desk

Family Room (Connecting)

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room (2 adulti + 2 bambini)

Family Room (2 adulti + 2 bambini)

Family Room (2 adulti + 2 bambini)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Minibar, in-room safe, individually furnished, desk

Triple Room

  • 33 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, individually furnished, desk

Deluxe Double Room

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, individually furnished, desk

Superior Double or Twin Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Room

UNAHOTELS Bologna Centro

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1000)
The price is €145
for 1 room
includes taxes & fees
5 Jan - 6 Jan
UNAHOTELS Bologna Centro

About this property

Starhotels Excelsior

Family-friendly Bologna hotel in Historic Center with a fitness center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Starhotels Excelsior offers 193 air-conditioned accommodations with minibars and safes. These individually furnished accommodations include desks. A pillow menu is available. Premium satellite television is provided.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Bologna hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
The breakfast at Starhotels Excelsior gets high marks from our customers. During your stay, you're just a quick walk from Via Indipendenza. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Just a 5-minute drive from Piazza Maggiore and 5 minutes from BolognaFiere
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Starhotels Excelsior. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bologna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Avorio - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 35 per day)
  • Limited on-site parking
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Avorio

Things to do

  • Fitness centre

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Soundproofed rooms
  • Pushchair

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Lift door width (centimetres): 76
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 79
  • Hand-held shower head
  • Height-adjustable showerhead
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 50
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 117
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Laptop-friendly workspace
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A tax is imposed by the city and will be collected at the property. The tax ranges from EUR 1.5 to EUR 5 per person, per night. The amount has been determined by the local administration and depends on the length of stay, property classification, and room price. This tax does not apply from the 6th consecutive night of stay. Guests exempted from this tax include residents of Bologna and children under 14 years of age. Please note that further exemptions may apply.

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per stay (maximum EUR 35 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 35 per pet, per stay (maximum EUR 35 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property requires identification for all guests at check-in, regardless of age.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Starhotels Excelsior
Starhotels Excelsior Bologna
Starhotels Excelsior Hotel
Starhotels Excelsior Hotel Bologna
Starhotels Hotel Bologna
Starhotels Excelsior Hotel
Starhotels Excelsior Bologna
Starhotels Excelsior Hotel Bologna

Starhotels Excelsior Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 649 out of 1008 reviews" "
Rating 8 - Good. 267 out of 1008 reviews" "
Rating 6 - Okay. 58 out of 1008 reviews" "
Rating 4 - Poor. 23 out of 1008 reviews" "
Rating 2 - Terrible. 11 out of 1008 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right across train station. Area is not the prettiest but location is great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alex

Stayed 2 nights in Aug 2024

4/10 Poor

Carol

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was conveniently located across the street from the train station. This was probably the best part of the hotel. When we checked in there was plenty of staff, but half of them were doing nothing (maybe managers). We left our bags and came back as our room wasn't ready. I came back after the normal check in time and we were told the room was ready and someone would bring out bags up. We waited 10-15 minutes and no one came with our bags so we went back down to the lobby to get them ourselves. We were told our room was ready, but when we got to it, there were no towels and I had doubts housecleaning even did anything. The second day we never got any new towels or a new bathmat so we had to use a hand towel for that. Additionally someone took out the trash but didn't replace the trash bag. There were no signs on the nuts and cookies and I assumed they were free, but they were not and I was charged like 15 euro for them! The communication between the front desk staff and the baggage staff was bad. We waited 10 minutes to retrieve our bag upon checking out. I'm not sure why the front desk people can't retrieve bags instead of calling and waiting for 1 person. The security person near the elevator seemed to be the most helpful at times, which seems ridiculous to me. There were a bunch of times I needed help and didn't even bother going to the front desk. I would probably not stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness
First class
Stayed 1 night in Sep 2024

8/10 Good

Jenny

Travelled with partner
Liked: Staff & service, property conditions & facilities
Conviently located for the station but about 20 minute walk into the historic centre. Hotel was good and clean. Bedroom was average size with a good bathroom with bath. Rooms did however feel quite dated. Breakfast was very average.
Stayed 3 nights in Sep 2024

8/10 Good

Patrizio, Ostuni

Liked: Cleanliness, staff & service, property conditions & facilities
Keep up the good work
Stayed 1 night in Sep 2024

10/10 Excellent

melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was absolutely superb. Staff was accommodating. Highly recommend calling the morning you check in to secure parking spot.
Stayed 1 night in Sep 2024

10/10 Excellent

Ruka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I have negative review, only TV because I don’t know how to use it clearly. Maybe I just asked to front staff but I didn’t it, therefore maybe this is my fault. Other things are very excellent for me. Almost (All?) staffs can speak English well, therefore, I can talk with staff easily, especially check in.
Stayed 1 night in Sep 2024

10/10 Excellent

Gerald, Campbellville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Elliot, Philadelphia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We generally enjoyed our stay this year (as we did last year), but the joints of a chair failed as I was sitting down. The staff response was slow.
Stayed 4 nights in Sep 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Arrived later than we’d indicated on online checkin but everything was fine - including a free upgrade to a suite. Everything was easy and painless.
Stayed 1 night in Sep 2024

8/10 Good

Vince

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Direk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for three nights and had been given a very generous-sized room which was very useful. Very good cleanliness and the breakfast service was good too. Around 25minute walk to Piazza Maggiore which to me is good enough.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and spacious rooms.
The hotel was great! Spacious, clean, and comfortable room. The location is very central and convenient, right across from the train station--but the room was totally quiet. I also used their small gym, which is basic but fine. I highly recommend. I would stay here again.
Stayed 1 night in Sep 2024

2/10 Terrible

Carla

Stayed 1 night in Aug 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is directly opposite the main train station. You can walk into the town, which is convenient. There is also a wide connection of transport links.
Stayed 1 night in Aug 2024

10/10 Excellent

Justin, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff all around. They were able to accommodate an early checkin, which was very helpful. Large, beautiful and clean family room with nice extras (such as great coffee and complimentary water). One of the best hotel breakfasts I’ve experienced as well with high quality and well prepared food. Very convenient location to the train station (just across the street). I’d certainly stay here again on a future visit.
Stayed 1 night in Aug 2024

10/10 Excellent

Lita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful with charging my battery on my iphone. Many thanks for a great staff!
Stayed 2 nights in Aug 2024

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel just outside the train station. Lots of great places to see within walking distance. Rooms were spacious, clean and comfortable. Breakfast was outstanding.
Stayed 1 night in Aug 2024

10/10 Excellent

Roberto

Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent only issue was the shower wasn’t great at draining
Stayed 10 nights in Aug 2024

8/10 Good

Maryam

Liked: Property conditions & facilities
It’s was ok! Very convenient. The room were big.
Stayed 2 nights in Aug 2024

8/10 Good

Kam

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The area/location felt unsafe in the evenings.
Stayed 1 night in Jul 2024