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Sheraton Bogota Hotel

5.0 star property

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Photo gallery for Sheraton Bogota Hotel

Lobby
3 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Club Twin Room, 2 Double Beds
LCD TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Calle 25B, # 69C - 80, Bogotá, Distrito Capital, 110931
  • Salitre Plaza Shopping Mall
    ‪10 min walk‬
  • Bogotá Botanical Garden
    ‪18 min walk‬
  • Gran Estacion Shopping Mall
    ‪4 min drive‬
  • Bogotá (BOG-El Dorado Intl.)
    ‪15 min drive‬

Room options

View all photos for Classic Twin Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Classic Twin Room, 2 Single Beds

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Twin Room, 2 Double Beds

Club Twin Room, 2 Double Beds

Club Twin Room, 2 Double Beds

  • 25 sq m
  • Sleeps 2
  • 2 Double Beds

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About this property

Sheraton Bogota Hotel

Luxury Bogotá hotel in Fontibon with 3 restaurants
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Sheraton Bogota Hotel offers 247 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Sheraton Bogota Hotel. During your stay, you're just a quick walk from Salitre Plaza Shopping Mall. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Cooks Restaurant
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • 10 minutes by foot from Salitre Plaza Shopping Mall and a 4-minute drive from Gran Estacion Shopping Mall
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
Sheraton Bogota Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center and 9 meeting rooms are available. Event space at this hotel measures 9472 square feet (880 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the luxury Sheraton Bogota Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Bogotá hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 10:30 AM.
Cooks Restaurant - This restaurant specializes in international cuisine.
Chimeneys Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Hashi Sushi Bar - This sushi bar specializes in sushi and serves lunch and dinner. Open daily.
Link Café - Onsite coffee shop. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Food and drink

  • Free buffet breakfast available daily 6 AM–10:30 AM
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Cooks Restaurant
  • Chimeneys Restaurant
  • Hashi Sushi Bar
  • Link Café

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (9472 square feet)
  • Meeting rooms - 9

Spa

  • 2 treatment rooms
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to January 15:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on Monday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: COP 200000 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 47500 per person (one-way)
  • Airport shuttle fee per child: COP 47500 (one-way)
  • Pet fee: COP 200000 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Bogota Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bogota Hotel Sheraton
Bogota Sheraton
Bogota Sheraton Hotel
Hotel Bogota Sheraton
Hotel Sheraton Bogota
Sheraton Bogota
Sheraton Bogota Hotel
Sheraton Hotel Bogota
Bogota Four Points
Four Points Bogota
Sheraton Bogota Hotel Bogota
Sheraton Bogota Hotel Bogotá
Sheraton Bogota Bogotá
Sheraton Bogota
Hotel Sheraton Bogota Hotel
Hotel Sheraton Bogota Hotel Bogotá
Bogotá Sheraton Bogota Hotel Hotel
Sheraton Bogota Hotel Hotel
Sheraton Bogota Hotel Bogotá
Sheraton Bogota Hotel Hotel Bogotá

Sheraton Bogota Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 615 out of 851 reviews
Rating 8 - Good. 167 out of 851 reviews
Rating 6 - Okay. 31 out of 851 reviews
Rating 4 - Poor. 17 out of 851 reviews
Rating 2 - Terrible. 21 out of 851 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ram Harkishan

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
They stole my audiphone
Stayed 3 nights in Nov 2024

10/10 Excellent

Manuel, CDMX

Business traveller
Liked: Cleanliness, staff & service, amenities
Property needs to be refurbished
Stayed 2 nights in Nov 2024

10/10 Excellent

Vielka E.

Stayed 2 nights in Nov 2024

2/10 Terrible

Gabe

Stayed 1 night in Nov 2024

10/10 Excellent

Solange, Fort McMurray

Liked: Cleanliness, staff & service, property conditions & facilities
El personal del hotel fue amable e hizo todo lo posible para que nuestra estancia fuera agradable. Se tomaron el tiempo para brindándonos recomendaciones y apoyo que hicieron que nuestra visita fuera realmente acogedora y memorable.
Stayed 3 nights in Oct 2024

8/10 Good

estela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian, Bristol

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze they even entered my address for me, was also given a welcome drink, the small touches go a long way. Room was super clean and well positioned even had electric blinds. A big thank you to all the the saff you made for a most enjoyable stay. I'll be back, thank you.
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to aeroport
Stayed 1 night in Oct 2024

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Xavier

Don’t really understand how rhe property doesn’t have heater
Stayed 3 nights in Oct 2024

8/10 Good

Francia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La ubicación es excelente la comida deliciosa con una excelente variedad, la atención de absolutamente todo el personal es fantástica. La 2 únicas observaciones el aire acondicionado me despertó varias veces la última noche de la estancia, y las camas aunque son extremadamente cómodas para una persona grande como mi esposo no es muy espaciosa. Todo lo demás fabuloso!
Stayed 4 nights in Oct 2024

10/10 Excellent

Marcela

Travelled with family
Great experience
Stayed 2 nights in Sep 2024

8/10 Good

Edgar, OCALA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and convenient that is close to the airport
Stayed 1 night in Sep 2024

8/10 Good

FREDDY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No había disponibilidad de la reserva y nos buscaron la opción de alojarnos en el hosta el Mario.
Stayed 1 night in Sep 2024

10/10 Excellent

Vielka E.

Stayed 2 nights in Sep 2024

10/10 Excellent

Franklin

Stayed 1 night in Aug 2024

10/10 Excellent

Aliaksei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Dagmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very closed to the airport and also provide airport shuttle
Stayed 1 night in Sep 2024

10/10 Excellent

shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I have AC problem and I contact the main desk. When I arrived after my business day. The room smell that some electrical burns, and the ac was completely off. I m so disappointed with Sheraton with this situation
Stayed 3 nights in Sep 2024

10/10 Excellent

Dagmar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, elegant, and great dining options. Area around it could look better, but it is acceptable.
Stayed 1 night in Aug 2024

10/10 Excellent

Victor

Stayed 2 nights in Aug 2024

10/10 Excellent

CARMEN

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel need to be renovated
Stayed 1 night in Aug 2024