Mercure bh Retiro

4.0 star property

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Photo gallery for Mercure bh Retiro

Reception
Exterior
Terrace/patio
Exterior
Standard Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
Calle 80 N. 10 -11, Bogotá
  • El Retiro Shopping Centre
    ‪3 min walk‬
  • Andino Shopping Center
    ‪5 min walk‬
  • 93 Park
    ‪4 min drive‬
  • Bogotá (BOG-El Dorado Intl.)
    ‪37 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Mercure bh Retiro

Hotel with a 24-hour business center, a short walk to Andino Shopping Center
Along with a 24-hour business center, this smoke-free hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front-desk safe. Change of towels is available on request.
Mercure bh Retiro offers 53 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include rainfall showerheads and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Mercure bh Retiro. During your stay, you're just a quick walk from Andino Shopping Center. Enjoy features like free WiFi in public areas, plus a 24-hour business center and breakfast (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and an elevator
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Andino Shopping Center and a 4-minute drive from 93 Park
  • Airport drop-off shuttle service available for a fee
WiFi is free in public spaces. A 24-hour business center and coworking spaces are available. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Mercure bh Retiro also features tour/ticket assistance, dry cleaning/laundry services, and a front-desk safe.

This 4-star Bogotá hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle (surcharge)
  • Onsite parking available only on request
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee: COP 40,000 for adults and COP 40,000 for children

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure bh Retiro

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately COP 40000 for adults and COP 40000 for children
  • Airport shuttle fee: COP 91000 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Mercure bh Retiro offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure bh Retiro Hotel
Mercure bh Retiro Bogotá
Mercure bh Retiro Hotel Bogotá

Mercure bh Retiro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 114 out of 192 reviews
Rating 8 - Good. 57 out of 192 reviews
Rating 6 - Okay. 9 out of 192 reviews
Rating 4 - Poor. 2 out of 192 reviews
Rating 2 - Terrible. 10 out of 192 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El área alrededor del hotel es excelente! Y el hotel es pequeño pero cuenta con todo lo que necesitas para pasar unas noches. El staff súper amable y atentos todo el tiempo.
Stayed 2 nights in Nov 2024

10/10 Excellent

JUAN RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. A few easy walking to “the Rosa” shops, restaurants and bars..
Stayed 2 nights in Nov 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Location is fantastic, the staff is very friendly
Stayed 2 nights in Sep 2024

8/10 Good

Edgar Santiago

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Jacob

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Santiago, Lima

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and value for money.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jean Charles, Cutler Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
PLEASE HELP ME FIND BLACK JBL WIRELESS HEADPHONES I LEFT IN ROOM 209 this morning Very nice hotel, good breakfast A little loud outside at night Thank you
Stayed 3 nights in Aug 2024

10/10 Excellent

Claritza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Felix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 3 nights in Aug 2024

10/10 Excellent

Naishali

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Fabien

Stayed 3 nights in Jul 2024

10/10 Excellent

Jose

Liked: Property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Atenttion and perfect location
Stayed 4 nights in Jun 2024

8/10 Good

Andrés

Business traveller
Liked: Staff & service
It was ok, but not really good. I have been in other BH hotels in Bogotá which are far more better than this one.
Stayed 3 nights in May 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Todo Exelente
Stayed 4 nights in May 2024

6/10 Okay

Natalia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms and restrooms are outdated and can get better services.(Lights don't work well, better toiletries)
Stayed 4 nights in May 2024

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
I've been here on another occasion. Both times good experience
Stayed 3 nights in Apr 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice place to stay. The staff are always super helpful and accommodating. Close to many restaurants and clubs.
Stayed 4 nights in Apr 2024

10/10 Excellent

Carlos, Santiago

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and excellent location
Stayed 5 nights in Mar 2024

8/10 Good

Cristina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Bogota Nice Boutique Hotel
The Hotel location is fantastic. The room was comfortable, but no A.C. so a little warm. Very nice facilities and many nice restaurants nearby. Breakfast was good, but can be improved.
Stayed 4 nights in Feb 2024

10/10 Excellent

Xiomilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property a lot and I would stay there again next time I visit Bogota. The area is safe, there are a lot restaurants and shopping mall at a walking distance. The employees at tge hotel are very nice and helpful