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Lancaster House

4.0 star property
VIP Access

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Photo gallery for Lancaster House

Outdoor spa tub
Junior Suite, 1 Bedroom | View from room
Room service – dining
Piano bar
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Kitchen
  • Pet-friendly
  • Parking available

Explore the area

Map
Paralela Autonorte No 106B - 28, Bogotá, Distrito Capital, 110111
  • Unicentro Bogotá
    ‪4 min drive‬
  • Hacienda Santa Barbara Mall
    ‪5 min drive‬
  • Andino Shopping Center
    ‪7 min drive‬
  • Bogotá (BOG-El Dorado Intl.)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

  • City view
  • 84 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom, Terrace

Junior Suite, 1 Bedroom, Terrace

Junior Suite, 1 Bedroom, Terrace

  • City view
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

  • City view
  • 57 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Exterior

Hemma Bogotá Country Luxury Suites Hotel

  • Hot tub
  • Kitchen
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, (195)
The price is €49
for 1 night
for 1 night
7 May - 8 May
Hemma Bogotá Country Luxury Suites Hotel

About this property

Lancaster House

Family-friendly hotel with 2 restaurants and a full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa, and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Change of towels is available on request.
Lancaster House offers 55 accommodations with MP3 docking stations and DVD players. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters. 100-cm LCD televisions come with premium satellite channels. Accommodations at this 4-star hotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Bogotá hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include minibars and coffee/tea makers. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club, a hot tub, and a sauna.

Children under 15 years old are not allowed in the health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy.
Our customers tell us they can't get enough of the helpful staff at Lancaster House. During your stay, you'll be within walking distance of La Castellana National Theater. Free WiFi in public areas, 2 restaurants, and a full-service spa are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Gatsby
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge with body treatments, massages, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and a sauna
  • Just a 5-minute drive from Hacienda Santa Barbara Mall and 5 minutes from World Trade Center
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
Lancaster House offers its guests a full-service spa, a 24-hour health club, and a hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 7 meeting rooms. Event space at this hotel measures 646 square feet (60 square meters) and includes a conference center. A sauna, spa services, and a library are also featured at the family-friendly Lancaster House. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This 4-star Bogotá hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.
Gatsby - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Bistro 106 - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open select days.
Chimney Bar - This piano bar serves light fare only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, French, Hebrew, Hungarian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bistro 106
  • Chimney Bar
  • Gatsby

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Karaoke
  • Library
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Free rollaway/extra bed
  • Highchair
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (646 square foot of space)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (89 centimetre high)
  • Lift (32 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 100-cm LCD TV with premium satellite channels
  • DVD player
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night, plus a deposit of USD 35 per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 35
  • Christmas Eve (December 24) Gala Dinner per child: USD 25 (up to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 65
  • New Year's Eve (December 31) Gala Dinner per child: USD 30 (up to 12 years old)
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 35 per vehicle (roundtrip, maximum occupancy 4)
  • Self parking fee: USD 5 per night
  • Pet deposit: USD 35 per night
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Lancaster House offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lancaster House Aparthotel
Lancaster House Aparthotel Bogota
Lancaster House Bogota
Lancaster Hotel Bogota
Lancaster House Hotel Bogota
Lancaster House
Lancaster House Aparthotel Bogotá
Lancaster House Aparthotel
Lancaster House Bogotá
Aparthotel Lancaster House Bogotá
Bogotá Lancaster House Aparthotel
Aparthotel Lancaster House
Lancaster House Bogota
Lancaster House Hotel
Lancaster House Bogotá
Lancaster House Hotel Bogotá

Lancaster House Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 568 out of 1005 reviews
Rating 8 - Good. 225 out of 1005 reviews
Rating 6 - Okay. 94 out of 1005 reviews
Rating 4 - Poor. 48 out of 1005 reviews
Rating 2 - Terrible. 70 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Evaristo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

alejandro

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 1 night in Jan 2025

4/10 Poor

yennifer

Stayed 2 nights in Jan 2025

8/10 Good

Martha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Orlando, Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Dec 2024

8/10 Good

CHEE

Stayed 5 nights in Jan 2025

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good place close by malls and transportation Breakfast was good personal pleasant
Stayed 3 nights in Jan 2025

8/10 Good

maurice

Stayed 1 night in Dec 2024

10/10 Excellent

Jose, wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 1 night in Dec 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entendí mi salida para 3 de enero . Excelente
Stayed 2 nights in Dec 2024

8/10 Good

Gabriel

Stayed 1 night in Dec 2024

10/10 Excellent

Wilson

Stayed 1 night in Dec 2024

2/10 Terrible

maria juliana lotero

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible experience, our room was not cleaned had a lamp with a cut cable. The staff is not nice. Had issues since the first day and when we voiced our concern their manager said “‘you could have left on the first day” . Would not recommend this hotel to anyone. The only plus is the location
Stayed 10 nights in Dec 2024

4/10 Poor

Paola

Business traveller
Rooms without air conditioning and very uncomfortable beds. I didn't sleep for 5 days.
Stayed 5 nights in Dec 2024

10/10 Excellent

Manuel F

Stayed 5 nights in Dec 2024

10/10 Excellent

Maria del Carmen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación

Es un espacio grande bastante cómodo el cual cuenta con un muy buen servicio por parte de su personal
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2024

10/10 Excellent

Lina Maria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, limpio, mucha amabilidad por parte del personal y muy seguro.
Stayed 1 night in Dec 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good.
Stayed 5 nights in Nov 2024

10/10 Excellent

Dino

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful stay I will for sure stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos, Kissimmee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bueno, solo por algunas cosas que se puede corregir, como la cortesía de algunos meseros y de recepción y lo mas importante la limpieza de la habitación
Stayed 8 nights in Nov 2024

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Juliana

Stayed 5 nights in Nov 2024