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HOTEL DURAN

4.5 star property

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Terrace/patio
60-inch Smart TV with digital channels, Netflix, DVD player
Executive Room
Exterior
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Spa
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Parking included

Explore the area

Map
2335 Cra. 75, 23-35, Bogotá, Bogotá, 110931
  • Salitre Plaza Shopping Mall
    ‪5 min drive‬
  • Gran Estacion Shopping Mall
    ‪6 min drive‬
  • U.S. Embassy Bogotá
    ‪7 min drive‬
  • Bogotá (BOG-El Dorado Intl.)
    ‪16 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed, Ensuite

Down duvets, Select Comfort beds, in-room safe, individually decorated

Comfort Room, 1 Double Bed, Ensuite

  • Sleeps 2
  • 1 Double Bed

Comfort Room

  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | In-room dining

Family Room

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Comfort Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room, 1 Queen Bed, Garden View

Down duvets, Select Comfort beds, in-room safe, individually decorated

Luxury Room, 1 Queen Bed, Garden View

  • Sleeps 2
  • 1 Queen Bed

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About this property

HOTEL DURAN

Luxury hotel with a full-service spa connected to the convention center in Bogotá
Along with a full-service spa, this hotel has a casino and a restaurant. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a 24-hour health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
HOTEL DURAN offers 10 accommodations, which are accessible via exterior corridors and feature iPod docking stations and all-in-one washer/dryers. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Select Comfort beds feature down comforters. A pillow menu is available. 60-inch Smart televisions come with premium digital channels, first-run movies, and DVD players. Guests can make use of the shared/communal kitchen. Bathrooms include bathtubs or showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, computers, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

A 24-hour health club and complimentary bicycles are featured at the hotel.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and massages. The spa is open daily.
With your stay at HOTEL DURAN, you're connected to the convention center and just a quick walk from Avenida El Dorado. Features include free WiFi in public areas, free valet parking, and a free manager's reception.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Free valet parking, self parking, and extended parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, complimentary bicycles, and Pilates classes
  • Just a 5-minute drive from Salitre Plaza Shopping Mall and 6 minutes from Gran Estacion Shopping Mall
  • Airport shuttle service available for a fee
HOTEL DURAN offers its guests a full-service spa, a 24-hour health club, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, meeting rooms, and coworking spaces. Event space at this hotel measures 641 square feet (60 square meters) and includes conference space. A casino, a terrace, and barbecue grills are also featured at the luxury HOTEL DURAN. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Bogotá hotel.

The hotel hosts a free manager's reception daily.
HOTEL DURAN has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Free secured, uncovered self-parking on site
  • Free valet parking on site
  • Free secured extended parking on site
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–9:30 AM: USD 2 for adults and USD 2 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee of USD 1

Things to do

  • 24-hour health club
  • Access to nearby health club
  • Fitness classes
  • Art gallery
  • Bike tour information
  • Designer shops
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Pilates classes
  • Playground
  • Shopping centre
  • Yoga classes

Family friendly

  • All-in-one washer and dryer
  • Dining table
  • DVD player
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (641 square feet)
  • Coworking spaces
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Nature reserve
  • Outdoor entertainment area
  • Picnic area
  • Terrace

Spa

  • Massage - sports
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bath
  • Accessible airport shuttle
  • Grab bar in bath
  • Bath grab bar height (centimetres): 152
  • Handrails in hallways
  • Hallway handrail height (centimetres): 51
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 203
  • Hospital bed available
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Casino (318 square feet of space)
  • Casino gaming table
  • Casino slot machine
  • Casino sportsbook
  • Casino VIP room
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu
  • Select comfort bed

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 60-inch smart TV
  • Computer
  • Digital channels
  • DVD player
  • First-run films
  • iPod dock
  • Netflix
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Blender
  • Dining table
  • Freezer
  • Griddle
  • Local meal delivery service
  • Paper towels
  • Fridge
  • Shared kitchen access

More

  • Access via exterior corridors
  • All-in-one washer and dryer
  • Computer monitor
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Laundry detergent
  • Local maps
  • Mobile key entry
  • Phone
  • Printer
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [carrera 75 23-35]
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 14 to August 20:
  • One of the dining venues
  • Bar/Lounge
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Spa

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Water fee: USD 1 per person, per night
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
  • Electricity fee: USD 1 for use over 11 kWh.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 2 for adults and USD 2 for children
  • Airport shuttle fee: USD 20 per vehicle (roundtrip, maximum occupancy 15)
  • Rollaway bed fee: USD 10.0 per day
  • Administrative fee: USD 1 per night
  • Hosted evening meal: USD 1

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
HOTEL DURAN offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The check-in location differs from the property location. To check in, guests will need to go to carrera 75 23-35
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 176908

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • For stays on 14 February, the total price shown includes a charge for a mandatory Valentine's Day gala dinner.

HOTEL DURAN Reviews

Reviews

6.0
Rating 10 - Excellent. 6 out of 17 reviews
Rating 8 - Good. 1 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 6 out of 17 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sylvester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

sara

No había habitaciones
Stayed 1 night in Aug 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exceptional and the staff were all very Friendly
Stayed 3 nights in Aug 2024

4/10 Poor

Naveed

Disliked: Cleanliness, amenities, property conditions & facilities
No hot water. No heat have to get extra blanket for tge night. Advertized for free shuttle to and from hotel but charged
Stayed 1 night in Aug 2024

2/10 Terrible

Ed

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
That place is not a hotel
Stayed 1 night in Jul 2024

4/10 Poor

Jesus E

Disliked: Staff & service, property conditions & facilities
no tienes agua fria la ventana no tienes segurida para cerrar y no desayuno como presentas
Stayed 14 nights in May 2024

6/10 Okay

Shane

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
It is close to the Airport
Stayed 1 night in Apr 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reservation without availability
I made a reservation with this hotel. They didn't have availability. I was charged for the stay. I'm disputing the charges with hotel.com.
Stayed 1 night in Mar 2024

2/10 Terrible

Alejandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good place to stay
First of all they have the wrong address listed on the app so I had to call the lady to give me the correct address. After a few attempts I was able to get to the correct property. There is no sign of being a Hotel Duran in the outside of the property. There was no hot water, and either they give you an access key to the front door so you have to constantly call them for them to open the door from the inside and the outside. Which was very annoying, a hotel needs a receptionist there if you have a manual door. There was no hot water at all. I had to shower in cold water that day I left. She couldn’t find the payment due to my reservation after showing proof on the app that is room has been paid she still was demanding payment. I had to show her, my bank extract, the chat with someone in the Hotels.com app, and the receipt that was showing there. After back and forth demanding payment she realized it was paid but I lost one hour of my time. The location is good, but I will recommend anyone else to look for another hotel, which is actually a real Hotel. One more cleaner, one that call let you in and out of the property with out feeling you need to ask for mother to open the door. The room and front desk needs a lot more cleaning.
Stayed 1 night in Nov 2023

2/10 Terrible

Gabriel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hice la reserva, me pidieron cancelarla porque tenian problemas con el acueducto, hasta me sugirieron ir a otro hotel en la zona y ahora se niegan a hacerme el reembolso del dinero.
Stayed 1 night in Nov 2024

8/10 Good

Mario

Stayed 1 night in Sep 2024

10/10 Excellent

Alicia joanna, GuAdalajara

Stayed 1 night in Aug 2024

10/10 Excellent

Lenin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cerca del aeropuerto, incluyen comida (del 1 al 10 coloco un 8). Atendido por su dueña, una persona muy atenta y servicial.
Stayed 1 night in Aug 2024

10/10 Excellent

DANIELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente anfitriona e instalaciones
Excelente, la dueña es muy amigable.y te ayuda con todo, la cama es super cómoda, tiene todo lo que uno necesita. El barrio es muy agradable y tranquilo, definitivamente volveré cuando tenga la oportunidad
Stayed 6 nights in Feb 2024

2/10 Terrible

Nancy

No me recibieron no reintegraron mi dinero-sellos
Stayed 1 night in Feb 2024