Grand Hyatt Bogota

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Bogota

Suite, Corner
Premium bedding, down duvets, free minibar items, in-room safe
Indoor pool, open 6 AM to 8:00 PM, pool loungers, lifeguards on site
Lobby
Couples treatment room(s), sauna, hot tub, steam room

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Bar

Explore the area

Map
Calle 24 A, 57-60, Bogotá, Distrito Capital, 111321
  • Attorney General's Building
    6 min walk
  • Gran Estacion Shopping Mall
    8 min walk
  • National University of Colombia
    15 min walk
  • Bogotá (BOG-El Dorado Intl.)
    18 min drive

Room options

Room, 2 Double Beds, View (Andes View)

  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, View (Andes View)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds

  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible (with Shower)

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (with Shower)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Grand, Suite, 1 King Bed

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Grand, Executive Suite

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Corner

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Shower)

  • Sleeps 3
  • 1 King Bed

Suite, View, Corner

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Grand Hyatt Bogota

Luxury Bogotá hotel in Ciudad Salitre Oriental with 2 restaurants
This hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Grand Hyatt Bogota offers 374 air-conditioned accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature down comforters and premium bedding. LED televisions are featured in guestrooms. Espresso makers and minibars are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Zaitana Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Grand Hyatt Bogota. During your stay, you're just a quick walk from Gran Estacion Shopping Mall. Free WiFi in public areas, free self parking, and 2 restaurants are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Ushin Restaurant, a fine-dining restaurant that serves Japanese cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with detox wraps, body scrubs, or aromatherapy at Zaitana Spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • Just a 2-minute drive from National University of Colombia and 5 minutes from Simon Bolivar Park
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Grand Hyatt Bogota offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 18 meeting rooms are available. Event space at this hotel measures 24434 square feet (2270 square meters) and includes a conference center. A spa tub, a sauna, and spa services are also featured at the luxury Grand Hyatt Bogota. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Bogotá hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Ushin Restaurant - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner.
Capitalino Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Illustre Bar - Onsite lobby lounge. Open daily.
Aldeana Patisserie - Onsite coffee shop. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (COP 28000 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: COP 80000 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Ushin Restaurant
  • Capitalino Restaurant
  • Illustre Bar
  • Aldeana Patisserie

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Lifeguards on-site
  • Sauna
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (24434 square feet of space)
  • Meeting rooms - 18

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Fireplace in reception
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Fan
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • iPod dock
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (some items)

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from January 2 2025 to January 18 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: COP 300000 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 49 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 80000 per person
  • Airport shuttle fee: COP 80000 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: COP 28000 per day
  • Pet fee: COP 300000 per accommodation, per week
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Hyatt Bogota offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 6 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Hyatt Bogota Hotel Bogotá
Grand Hyatt Bogota Hotel
Grand Hyatt Bogota Bogotá
Hotel Grand Hyatt Bogota Bogotá
Bogotá Grand Hyatt Bogota Hotel
Hotel Grand Hyatt Bogota
Grand Hyatt Bogota Bogota
Grand Hyatt Bogota Hotel
Grand Hyatt Bogota Bogotá
Grand Hyatt Bogota Hotel Bogotá

Grand Hyatt Bogota Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 619 out of 746 reviews" "
Rating 8 - Good. 75 out of 746 reviews" "
Rating 6 - Okay. 22 out of 746 reviews" "
Rating 4 - Poor. 16 out of 746 reviews" "
Rating 2 - Terrible. 14 out of 746 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Isael

Liked: Cleanliness, staff & service, property conditions & facilities
Great service fairly near the air
Stayed 1 night in Sep 2024

10/10 Excellent

Ivan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WONDERFUL SERVICE
Stayed 2 nights in Sep 2024

10/10 Excellent

FRANZ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Pam, Alcester

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good location for a weekend sightseeing trip
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Stayed 6 nights in Aug 2024

8/10 Good

Vincent De Jesus, Palm Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well kept and the best stay closest to the airport. Staff is incredibly helpful. I booked an Andes view room but the hotel assigned me a City view upgrade which I declined. Cable TV and internet were going and coming my whole visit, reported it numerous times and was told they had problems with TIGO the cable provider. I had a medical problem and was told that a nurse would be up in an hour but my wife called two hours later and a security guard was sent up because the nurse had gone home. This was must 4th stay at this property and always have some sort of problem but the staff, amenities and restaurants make this hotel an enjoyable stay.
Stayed 6 nights in Aug 2024

8/10 Good

Gerald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry cost makes no sense. BEWARE!!!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Catherine

Stayed 2 nights in Jul 2024

10/10 Excellent

Charles

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Bilal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Clara Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Karinjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

chesman, Calgary

Liked: Property conditions & facilities
Safe
Stayed 2 nights in Jul 2024

4/10 Poor

Maria Fernanda

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The over charged me for upgraded room they quoted me. I asked for 2 extra pillows when I checked in. Never came. The phone would not work to call desk or room services. They corrected after I went to desk the next aftern and air conditioner was broke.
Stayed 3 nights in Jul 2024

10/10 Excellent

Madelyn

Stayed 5 nights in Jul 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó mi estadía en este hotel. Es un lugar hermoso con excelentes instalaciones. La habitación era espectacular, con una vista única que realmente hizo mi estancia especial. Además, la piscina y las zonas húmedas son increíbles, perfectas para relajarse y disfrutar. Sin duda, un lugar altamente recomendable.
Stayed 1 night in Jul 2024

10/10 Excellent

Giampiero

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class property. 1st class treatment from staff. Definitely going back.
Stayed 4 nights in Apr 2024

10/10 Excellent

Farooq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly grand
Stayed 2 nights in Jul 2024

6/10 Okay

GUY WILLIAM

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They don’t know how to cook eggs
Stayed 5 nights in Jul 2024

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pristine and elegant
Stayed 3 nights in May 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To me this is the nicest hotel in probably all of Colombia Colombia. The rooms are magnificent. Spacious and with those added touch of elegance and refinement. The bathrooms are huge, large TVs, excellent Wifi, nesspreso machines.. the list goes on. The amazing but pricey breakfast buffet is the best. The Japanese restaurant on top level of hotel was really good as well. Staying here is a no brainer and for the most part the folks are really helpful. One thing I was a bit annoyed at, was that the moment I checked out it was as if I did not exist. I was dined access to the bathrooms other than the public one on the base level (being cleaned) even though there were others in the vicinity. Overall, a wonderful stay..
Stayed 2 nights in Jun 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Orville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every aspect was 5 star! Professional and friendly service in every area was excellent as well as the accommodations and food!
Stayed 6 nights in Jun 2024

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Bogotá
I really love everything about this hotel. The staff was super helpful and nice. The breakfast was delicious. They have big, beautiful and comfortable rooms with a breathtaking view.
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Stayed 2 nights in Jun 2024