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Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at El Refugio Hotel & Spa, you'll be close to Paraíso Andino Nature Reserve. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.

  • Free continental breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool or soak in the 2 hot tubs
  • Amenities include a meeting room, laundry facilities and library
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • 13 minutes by car from Panela Square and 14 minutes from Villeta Central Park

Property Features

As a guest of El Refugio Hotel & Spa, you'll find 2 hot tubs, an outdoor tennis court, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a meeting room and coworking spaces. A fitness centre, spa services, and a library are also featured at El Refugio Hotel & Spa. Free self parking and valet parking are available. This 3.5-star Sasaima hotel is smoke free.

  • 14 guestrooms or units
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

El Refugio Hotel & Spa offers 14 accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels. Bathrooms include a shower, dressing gowns and complimentary toiletries. This Sasaima hotel provides complimentary wireless Internet access. Additionally, rooms include minibars and complimentary bottles of water. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Portable fan
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Guests are served a free continental breakfast daily from 9:30 AM to 11 AM.

El Refugio Hotel & Spa has a restaurant on site.

Late-night fare is available from 24-hour room service.

Nearby Activities

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours on site
  • Playground on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, facials, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Check-in time ends at 8:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9 AM - 9 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

The front desk at this property is open daily from 9 AM - 9 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 90000.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Guests can access their rooms with a mobile device.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9 AM
  • Front desk closes daily at 9 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: COP 220000.0 per stay
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: COP 90000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Refugio Hotel Sasaima
  • El Refugio Hotel
  • El Refugio Sasaima
  • El Refugio Hotel Spa
  • El Refugio Hotel & Spa Hotel
  • El Refugio Hotel & Spa Sasaima
  • El Refugio Hotel & Spa Hotel Sasaima

You should know

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.