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The Botanica Sanctuary

4.0 star property

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Photo gallery for The Botanica Sanctuary

Outdoor pool, pool loungers
Suite (Garden)
Lobby
Outdoor pool, pool loungers
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Jl Taman Safari 101 Kp Baru Tegal, Desa Cibeureum, Cisarua, Cisarua
  • Taman Wisata Matahari
    ‪10 min drive‬
  • Puncak Tea Plantation
    ‪12 min drive‬
  • Taman Safari Indonesia
    ‪12 min drive‬
  • Jakarta (HLP-Halim Perdanakusuma Intl.)
    ‪86 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room, Corner (Unique)

Minibar, in-room safe, desk, laptop workspace

Room, Corner (Unique)

  • 42 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Garden View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Garden View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (Valley)

Minibar, in-room safe, desk, laptop workspace

Suite (Valley)

  • 48 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Garden)

Minibar, in-room safe, desk, laptop workspace

Suite (Garden)

  • 48 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room

Premier Room | Mountain view

Premier Room

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Loft

Family Loft

Family Loft

  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

The Botanica Sanctuary

Hotel with 2 restaurants, near Taman Safari Indonesia
2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a coffee shop/cafe, and spa services.
The Botanica Sanctuary offers 166 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 42-inch Smart televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Cisarua hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s).
During your stay at The Botanica Sanctuary, you'll be close to Taman Safari Indonesia. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Amenities include laundry facilities, an elevator, and a living plant wall
  • Onsite recreation includes a gym, complimentary bicycles, and archery
  • 2.6 mi (4.1 km) from Taman Safari Indonesia and 8 mi (12.9 km) from Dhamma Java Vipassana Meditation Centre
There are 2 restaurants on site, along with a coffee shop/café. Public spaces have free WiFi. The Botanica Sanctuary offers its guests a full-service spa, an outdoor pool, and a fitness center. The business-friendly The Botanica Sanctuary also features spa services, a garden, and concierge services. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cisarua hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
The Botanica Sanctuary has 2 restaurants on site.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: IDR 235000 for adults and IDR 117500 for children
  • 2 restaurants and 1 coffee shop/cafe

Things to do

  • Archery
  • Bike parking
  • Bike storage
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Horse riding/hire
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Outdoors

  • Garden
  • Pool sunloungers

Spa

  • Couples treatment room(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Step-free path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch smart TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Botanica Sanctuary

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 235000 for adults and IDR 117500 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

The Botanica
The Botanica Sanctuary Hotel
The Botanica Sanctuary Cisarua
The Botanica Sanctuary Hotel Cisarua

The Botanica Sanctuary Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 26 reviews
Rating 8 - Good. 3 out of 26 reviews
Rating 6 - Okay. 1 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 2 out of 26 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Majed, Riyadh

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
When I searched for the hotel it showed me that it is a 5 star hotel but it wasn’t, it was a 4 star hotel. It was very noisy in the weekend and that is because the rooms are not sound proof. Food in the restaurants was not that good and I was served a smiley spoiled fish. Also the price was a little expensive for such type of hotel. Frankly speaking will never stay there again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and area surrounding. The twin bed are too small though (single bed size) Breakfast also great! The pool has 2 warm jacuzzi and the kids pool were also warm.
Stayed 1 night in Sep 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beauty
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Bilqees

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms have very poor sound insulation, you can hear everything around you.
Stayed 2 nights in Feb 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable
Memorable experience, will remember our two-week stay at the Botanica Sanctuary for the rest of our lives
Stayed 13 nights in Nov 2023

10/10 Excellent

Yuwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort within earshot of Jakarta
Amazing place - within earshot of Jakarta with clean air and cool temperature. It was a family reunion in a resort - really worth the experience. Must visit place when visiting Puncak.
Stayed 1 night in Aug 2023

2/10 Terrible

Fathi

Liked: Cleanliness, room comfort
Disliked: Staff & service
receptionist cannot differentiate the room
I asked if I can get a room with the bathroom position on the left-hand side, but the receptionist said all the bathrooms are the same. it's an uneducated point of view from somebody who works in hotel industry. It's clearly some hotels rooms have different bathroom position. next time, just listen to your customers, and just give them what they want!
Stayed 1 night in May 2023

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool hotel
Friendly and customer focus staff. Nice place to stay to enjoy the cool weather away from Jakarta.
Stayed 5 nights in Dec 2022

10/10 Excellent

JESUS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I only stayed for a few days but we really enjoyed the hotel and all the beautiful scenery it offered. It was very relaxing and peaceful.
Stayed 3 nights in Oct 2022

8/10 Good

Yuliana

Stayed 1 night in Sep 2022

10/10 Excellent

BOON YEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A recommended hotel to stay near Taman safari
The room service is fantastic. Hotel management have put in effort to do a birthday surprise decoration. Really appreciate and enjoy it very much. Overall the hotel environment is very comfortable and the room hygiene is very good. Enjoy the staycation and will stay again in future.
Stayed 2 nights in Jul 2022

10/10 Excellent

Janella

Stayed 2 nights in Jun 2022

10/10 Excellent

Anggraini

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for family vacation
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Fantastic hotel. Excellent staff and services, comfortable rooms, nice view, and delicious foods. A highly recommended hotel for staying in Cisarua.
Stayed 2 nights in Jun 2022

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good and Very Nice Hotel
Stayed 2 nights in Dec 2021

10/10 Excellent

Hera

Stayed 1 night in Nov 2021

10/10 Excellent

Shun yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything i see down there.
Stayed 1 night in Nov 2023

10/10 Excellent

Yongki Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Putri Utami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Jun Oh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
풍경도 좋았고, 고즈넉한 게 쉬기에 좋았습니다.
Stayed 1 night in Feb 2023

10/10 Excellent

eric

Stayed 2 nights in Sep 2022

10/10 Excellent

frilly

Stayed 2 nights in Aug 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Need upgrade for service and maintenance
WC in damage, no water tank flush. AC disappeared the cool menu (only fan & dry). TV lost channels. Several times calling for Technicians to repair. Exhausted! Last day asking a male receptionist for late checkout, only be allowed 30 minutes for 1 room whereas I booked in total 3 rooms. Although we checked out almost at 1pm due to waiting for porters. Worst part, after going home, the hotel staff called me for payment which they forgot to charge when I checked in untill checked out (I thought it was paid when I made the booking as well the hotel receptionist said it already paid either when I checked in). So I have to pay remotely (giving permission for my credit card being charged) by signing several authorization papers online through email. Really uncomfortable experience. Pools also too crowded, I think it needs to be used by booking in this pandemic time. Hope there's upgrade in service & maintenance in the future. Thank you
Stayed 2 nights in Nov 2021