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Boca de Agua

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Boca de Agua

Exterior
Lake
Tree House, 2 Bedrooms (Pool)
Reception
Exterior

Reviews

10 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pool
  • Spa
  • Air conditioning

Explore the area

Map
Carretera Chetumal-Cancun KM. 4.5, Xul-Ha, QROO, 77963
  • Lake Bacalar
    7 min drive
  • Cenote Azul
    13 min drive
  • Barbacoa y Mixiotes
    11 min drive
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    46 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Tree House (Master Pool)

Premium bedding, down duvets, minibar, individually furnished

Tree House (Master Pool)

  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tree House, 2 Bedrooms (Pool)

Tree House, 2 Bedrooms (Pool)

Tree House, 2 Bedrooms (Pool)

  • 90 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Tree House (Jungle)

Premium bedding, down duvets, minibar, individually furnished

Tree House (Jungle)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Our Habitas Bacalar

Breakfast included
Spa
Parking included
Free WiFi
4.7 out of 5, Exceptional, (172)
The price is €421
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Our Habitas Bacalar

About this property

Boca de Agua

Luxury hotel with spa services and a 24-hour front desk
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, spa services, and concierge services. Change of towels is available on request.
Boca de Agua offers 22 air-conditioned accommodations with minibars and bathrobes. Rooms open to balconies. These individually furnished accommodations have separate sitting areas and include desks. Beds feature down comforters and premium bedding. This Xul-Ha hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. In-room massages and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures.
During your stay at Boca de Agua, you'll be close to Laguna Milagros. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes kayaking
  • 7 minutes by car from Lake Bacalar and 13 minutes from Cenote Azul
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, spa services, and tour/ticket assistance are also featured at the luxury Boca de Agua. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Xul-Ha hotel.

For a fee, guests can enjoy continental breakfast daily from 8:30 AM to 11:00 AM.
Boca de Agua has a restaurant on site.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Continental breakfast available for a fee daily 8:30 AM–11:00 AM: USD 32 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Kayaking
  • Outdoor pool
  • Paddleboards on-site
  • Private picnics
  • Spa services

Family friendly

  • Outdoor pool

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • This property does not have any lifts

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Down duvet
  • Premium bedding

Bathroom

  • Dressing gowns
  • Outdoor shower
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Individually furnished
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 32 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 6:30 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Boca de Agua Hotel
Boca de Agua Xul-Ha
Boca de Agua Hotel Xul-Ha

Boca de Agua Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 3 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

9.4/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jonas, Zurich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic retreat in the jungle with magical sunset at the private jetty at the Laguna.
Stayed 4 nights in Nov 2024

10/10 Excellent

María Bárbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superó mis expectativas
Increíble experiencia poder hospedarse en este hotel. Fui con mi pareja y fue perfecto para conectar con la naturaleza, ya que se encuentra en medio de la selva. La laguna es espectacular. De verdad, cada detalle está bien pensado y fuimos atendidos con excelente servicio y el restaurante flora es delicioso, especialmente los desayunos fueron nuestros favoritos. Definitivamente lo recomiendo para una escapada y relajar.
Stayed 3 nights in Oct 2024

10/10 Excellent

Anja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super schöne Ausstattung, extrem freundliches Personal, welches alles möglich macht, was gewünscht wird. Traumhafte Lage mit direktem Zugang zur Lagune.
Stayed 2 nights in Aug 2024