Mountain Lake Lodge

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mountain Lake Lodge

Exterior
Reception
Meeting facility
Exterior
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
  • 24/7 front desk
  • Laundry
  • Pet-friendly

Explore the area

Map
115 Hotel Circle, Pembroke, VA, 24136
  • Cascade Falls
    7 min drive
  • The Mountain Lake Conservancy
    1 min walk
  • Hinton Station
    75 min drive
  • Roanoke, VA (ROA-Roanoke Regional)
    63 min drive

Room options

Main Stone Lodge South Side Room with One Queen Bed

  • Hill view
  • Sleeps 2
  • 1 Queen Bed

Richmond Thompson Multi-Unit with One King Bed

  • Sleeps 2
  • 1 King Bed

Main Stone Lodge, Two Room Family Suite

  • Hill view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Chestnut Lodge Multi-Unit, Two Queen Beds with Sofa Bed

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Main Stone Lodge North Side Room with Two Queen Beds

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Chestnut Lodge Multi-Unit, One King Bed with Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Richmond Thompson Multi-Unit with One Queen and One Twin Bed

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

About this property

Mountain Lake Lodge

Family-friendly hotel with 2 outdoor pools and bars
2 outdoor pools, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Mountain Lake Lodge offers 100 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. This Pembroke hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a spa tub.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Mountain Lake Lodge, you're just a quick walk from Jefferson National Forest. Free WiFi in public areas, free self parking, and 2 outdoor pools are available.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at Harvest Restaurant
  • Take a swim in the seasonal outdoor pool or soak in the spa tub
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes volleyball, archery, and mountain biking
  • 18.5 mi (29.8 km) from Virginia Tech University and 19.2 mi (30.9 km) from Lane Stadium
  • Dogs welcome for a fee (restrictions apply)
As a guest of Mountain Lake Lodge, you'll find 2 outdoor swimming pools, a spa tub, and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. A vending machine, an arcade/game room, and gift shops/newsstands are also featured at the family-friendly Mountain Lake Lodge. Free self parking is available.

This 3.5-star Pembroke hotel is smoke free.

Harvest Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Stony Creek Tavern - This bar specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.
Mary's Market & Cafe - This café serves light fare only. Open daily.
Salt Pond Pub - This pub specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar

Restaurants on site

  • Harvest Restaurant
  • Stony Creek Tavern
  • Mary's Market & Cafe
  • Salt Pond Pub

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Archery
  • Beach volleyball
  • Bike rentals
  • Ecotours
  • Hiking/biking trails
  • Mountain biking
  • Playground
  • Shopping centre
  • A hot tub

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Laundry facilities
  • Playground
  • Pool gate

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Golf cart
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Firepit
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Games
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Heating (climate-controlled)
  • Portable fan
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room coffee
  • Laundry facilities
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Firewood fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mountain Lake Lodge Pembroke
Mountain Lake Pembroke
Hotel Mountain Lake
Mountain Lake Lodge Hotel
Mountain Lake Lodge Pembroke
Mountain Lake Lodge Hotel Pembroke

Mountain Lake Lodge Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 265 out of 432 reviews" "
Rating 8 - Good. 98 out of 432 reviews" "
Rating 6 - Okay. 37 out of 432 reviews" "
Rating 4 - Poor. 27 out of 432 reviews" "
Rating 2 - Terrible. 5 out of 432 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

beata

Stayed 1 night in Sep 2024

10/10 Excellent

Bradford, Ithaca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic property set in tranquil environment. Room was clean and comfortable. Nice staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time staying with the family, walking around the property and viewing the sites. Room was comfortable and clean! Bathroom was also large and clean!! Only wish there were a few dining options for children as my kids were not fond of menu choices
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2024

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet location and scenary
Stayed 1 night in Sep 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

TRACEY

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Dirty Dancing experience a must do if in the area.
Stayed 1 night in Sep 2024

10/10 Excellent

marie-claire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service and care! From Ben at the front desk ... to Jake in the dining room .... to an amazing room at the Chestnut Lodge.... nothing to lack! Truly an experience!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay while we moved our daughter into VT. Definitely coming back!
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Neal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing place
Stayed 2 nights in Jul 2024

8/10 Good

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property was lovely , the dining options was not that good. Could have had more diversified food options in the harvest restuarant
Stayed 1 night in Aug 2024

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible- friendly, helpful, and engaging
Stayed 3 nights in Aug 2024

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! Glad we could stay for a short visit.
Stayed 1 night in Aug 2024

10/10 Excellent

bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely nice, the property was very clean... only downside is no a/c in the main lodge but it stayed cool even though it was 80 degrees during the day.. every room has a celing fan and a box fan for extra air movement. But had a excellent stay. Kalise was a great server.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning scenery and kind people
Stayed 2 nights in Aug 2024

6/10 Okay

Leon, Bradenton

Travelled with family
Liked: Cleanliness, staff & service
.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kimberly

Stayed 2 nights in Aug 2024

10/10 Excellent

Lenny

Stayed 2 nights in Aug 2024

10/10 Excellent

michael

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to get away and spend quality time with that special someone
Stayed 3 nights in Jul 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet and relaxing stay in the mountains. Staff was amazing. If going in the summer be aware that there is no AC. Would stay again.
Stayed 1 night in Jul 2024

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place, excellent room, majestic grounds. my complaint is that checkout time is 11am and so at 10am we returned to our room to shower and get ready to leave but instead found that our stuff had been thrown away and the beds stripped. upon asking about this at the desk I was told.. "I dont know, it says you have been checked out since yesterday" . she then called for some help from the back, but upon the arrival of that help.. i quickly decided to cut my losses and leave with as few words exchanged as possible!
Stayed 1 night in Jul 2024

4/10 Poor

Jeremy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Front desk manager was rude on 2 occasions. She tried to charge us an additional fee when checking out. She said it was for the wifi and other amenities. We told her we had already paid this fee and she argued we hadn't. A quick look at our card showed we had. She was very short and rude after that. Also it says the wifi is complimentary. All the other employees were great and a pleasure to talk to. The grounds are pretty run down. Rotten boards on walkways. Some marked with cones. Walkways overrun with brush. Completely dead trees around parking area. A good wind could put them on a vehicle. The breakfast buffet was the same you get complementary at any Holiday Inn but its $20 here. Also the fruit sat out all morning with no lid on it and was covered by fruitflys.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024