This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance.
Waterloo Guest House offers 16 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. This Black River hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Waterloo Guest House, you're just a quick walk from Black River Heritage Buildings. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
Free WiFi (speed: 25+ Mbps)
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Full breakfast served daily for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry and tour or ticket assistance
Within a 10-minute walk of Black River Heritage Buildings and High Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Waterloo Guest House. Free self parking is available.
This 3-star Black River hotel is smoke free.
For a fee, guests can enjoy full breakfast daily from 7:30 AM to 10:00 AM.
Waterloo Guest House has a restaurant on site.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Wheelchair-accessible parking available
Food and drink
Full breakfast available for a fee daily 7:30 AM–10:00 AM: USD 10-25 per person
1 restaurant
1 bar
Things to do
Outdoor pool
Family friendly
Outdoor pool
Soundproofed rooms
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Tour/ticket assistance
Outdoors
Pool umbrellas
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bathroom
Bath or shower
Free toiletries
Private bathroom
More
Iron/ironing board
Soundproofing
Policies
Check-in
Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Waterloo Guest House
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 10 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately USD 10 to 25 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Waterloo Guest House Hotel
Waterloo Guest House Black River
Waterloo Guest House Hotel Black River
Waterloo Guest House Reviews
Reviews
4.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Check-in is noon . I arrived around 4:30pm. The original hotel was horrible falling apart. Look like a scene from a horror movie. I went to the front desk the doors where lock and the lights where off. I when to the back looking for staff or someone. The place was empty. Look like a ghost town. Dogs walking around was the only life i saw there. I called the number and got a voice mail. I stayed there until 5:15pm. Kept calling and kept getting the voice mail. I needed a place to stay that night. I ended up booking a room at Port of Call. Called Waterloo again voice-mail. 8pm called again no return just the same voice-mail same message. I never was able to check in. I tried to cancel online and it was too late. I should get a refund. They called me the next day and hang up when i answered. I will call my bank Monday when i get back to the States. I will demand a refund. I will never recommend this hotel to my worse enemy. So unprofessional.
Nasty Nasty Nasty.. staff cluess. Not certain who check us in maybe the cook, bartender or the babysitter holding a child . No tv .No hot/bottle water . No WiFi .. no shower head on shower ?? (Make no difference couldn’t take a shower) Bedbugs ?? Unfortunately I Can’t prove this since I didn’t do a good check for them when I cover the bed with the disposable sheets like I always do .was to exhausted.. however the bites on my body tell a different story. I wouldn’t recommend this place to a dog and they were plenty on the property.. thank God it was 1 nite only layoff for a funeral .. You need to take his property off your website bad for business seriously. Unsanitary conditions..
The rooms were very clean. Best amenities were air conditioning and hot water. Will visit again!
Shannon
Stayed 3 nights in Aug 2023
2/10 Terrible
Ava Marie
8 Aug 2023
Ava Marie
Stayed 2 nights in Aug 2023
4/10 Poor
Jose
17 May 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pool was dirty but the rooms were okay with ac. The ac was great. There is nothing to do really around so it is not complete the hotels faults for the deterioration on their premises. Not the best best to be or travel to
Al ver la cantidad de moho en el techo, mis clientes decidieron no hospedarse allí.
Tuvimos que buscar una alternativa a cargo mío.
La ubicación es buena; pero hace mucha falta la limpieza.
Además el edificio antiguo al frente no contribuye en nada a una imagen acogedora.