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SureStay Plus Hotel by Best Western Black River Falls

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Black River Falls

Lobby
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
Restaurant
Indoor pool, pool loungers

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
600 Oasis Rd, Black River Falls, WI, 54615
  • Jackson County Historical Society Museum
    3 min drive
  • Jackson County Forestry & Parks
    4 min drive
  • Jackson Correctional Institution
    4 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Microwave

Standard Room, 2 Double Beds, Non Smoking, Microwave

Standard Room, 2 Double Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Room amenity

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Plus Hotel by Best Western Black River Falls

Hotel in Black River Falls with free breakfast and a fitness center
An indoor pool, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Black River Falls offers 141 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Black River Falls hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at SureStay Plus Hotel by Best Western Black River Falls. During your stay, you'll be close to Jackson County Forestry & Parks. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Jackson County Historical Society Museum and a few minutes from Sand Creek Brewery
  • Dogs welcome for a fee (restrictions apply)
SureStay Plus Hotel by Best Western Black River Falls offers its guests an indoor pool and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 4435 square feet (412 square meters) and includes conference space. The business-friendly SureStay Plus Hotel by Best Western Black River Falls also features a vending machine, a picnic area, and coffee/tea in a common area. Free self parking is available.

This Black River Falls hotel is smoke free.

Guests are served free continental breakfast daily from 6 AM to 9:30 AM.
The Orange Moose Bar - Onsite bar. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6 AM–9:30 AM
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • The Orange Moose Bar

Things to do

  • Billiards/pool table
  • Fitness centre
  • Indoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (4435 square feet)
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 89
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 79
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 112
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night (maximum USD 100 per stay), plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are available for USD 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per accommodation, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Arrowhead BEST WESTERN
BEST WESTERN Arrowhead
BEST WESTERN Arrowhead Lodge
BEST WESTERN Arrowhead Lodge Black River Falls
BEST WESTERN Arrowhead Lodge Hotel
BEST WESTERN Arrowhead Lodge Hotel Black River Falls
Best Western Arrowhead Hotel Black River Falls
Best Western Black River Falls
Black River Falls Best Western
Best Western Arrowhead Black River Falls
SureStay Plus Hotel by Best Western Black River Falls Hotel

SureStay Plus Hotel by Best Western Black River Falls Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 247 out of 781 reviews" "
Rating 8 - Good. 262 out of 781 reviews" "
Rating 6 - Okay. 145 out of 781 reviews" "
Rating 4 - Poor. 74 out of 781 reviews" "
Rating 2 - Terrible. 53 out of 781 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Clean and comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Nick, Campbell River

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happen upon this property by surprise and booked it and didn’t think it was in the town that was in very pleased with the facility very homey and staff were all delightful and had a great day nice and quiet
Stayed 1 night in Sep 2024

10/10 Excellent

Beth, Hartford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the atv trail
Stayed 1 night in Sep 2024

8/10 Good

Kristie

Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Great location but property is well used because of location to ATV trails. Grounds need to be refreshed. Love that it is dog-friendly. Staff was excellent.
Stayed 3 nights in Sep 2024

10/10 Excellent

RaeAnna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved where it's located, the size of the room, the super comfortable bed and the attempts to up keep a cool, cozy, vintage building. It has charm and beautiful decor that compliments the wilderness and community it's in. The staff that I interacted with were all SUPER sweet and helpful. The breakfast had wonderful hot food options and simple cold food options. The Orange Moose has limited appetizers and limited pizza only, so if you're truly hungry, go to a restaurant first and let them take care of your drinking munchies. The selection of beer can be considered limited to some, but it definitely has your regular, no fuss domestics. Again, had a cool, cozy vintage vibe. Unfortunately, our room got a musty smell when we turned the AC to 70/72 degrees instead of the 68 we walked into at check in. The AC unit had a decent amount of dust in it when you looked into the air flow opening. We felt like we had to keep the bathroom fan on the entire time and turn back to 68 cold on a cool overnight, to try keeping the musty smell at bay. The effort to update the paint in the room and hallways looked rushed and uneven. Despite the AC issue I know they wouldn't have been able to fix right away, if they can get a team in to assess and address their whole buildings heating and cooling units for the musty issues, we'd love to come back and stay again because the rest was so wonderful.
Stayed 2 nights in Aug 2024

6/10 Okay

Erik

Stayed 1 night in Aug 2024

2/10 Terrible

Daniel

Disliked: Amenities, property conditions & facilities
Rooms smelt moldy and gross bathrooms and shower were very dirty checked out early due to the overall poor hotel quality
Stayed 2 nights in Sep 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service
Nice property. A lil musty. I think it was the air conditioner
Stayed 2 nights in Aug 2024

8/10 Good

Charles

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Decent stay
Been going there 1-2 times a year for last 5 years to ride the trails, still a decent place to stay,Room was clean, but need to start doing some upgrades, things are starting to look old. Hot tub could use some TLC. A new toaster and a second waffle maker during busy weekend would make things go quicker for breakfast.
Stayed 3 nights in Aug 2024

6/10 Okay

Sebastien

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Carrie, Hartford

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient with ATV trail.
Stayed 1 night in Aug 2024

6/10 Okay

Stormi

Stayed 3 nights in Aug 2024

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super nice!
Stayed 2 nights in Aug 2024

6/10 Okay

Lynn

Liked: Cleanliness, staff & service
Staff members were great! Property is very run down and dated. Our room (which we booked only because it was the last option available in the area) smelled strongly of cleaning supplies (and not in a good way!) Overall, a very average property that could use some updating and TLC.
Stayed 1 night in Aug 2024

8/10 Good

christina

Liked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Brittney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was wonderful but the property was not in great shape and not very clean
Stayed 1 night in Aug 2024

4/10 Poor

Elizabeth

We checked into 219 and our room was fine other than the bathroom sink was falling off the wall. We were shown the limited menu in the bar at the front desk. But when we went to restaurant... there was nothing but pizza. even more limited. Then starting at 130am there was a drunken argument for hours in the hallway and the room beside us. I tried to call the front desk but the room phone did not work and we did not have a cell signal.
Stayed 1 night in Aug 2024

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Make a trip to this area once a year and always stay here. Great facility!
Stayed 1 night in Aug 2024

10/10 Excellent

john

Travelled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Shannon, new london

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pool and hot tub. The room was clean and was quiet.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Jul 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel at an affordable price. Clean room and lobby. Decent breakfast. Would stay here Again.
Stayed 1 night in Jul 2024

2/10 Terrible

Glenn

Travelled with family, Travelled with pets, Travelled with group
Disliked: Cleanliness
Took 3 tries to get a room with beds made! They kept giving me keys for rooms and when I opened doors bedding was on chairs in the room. When I finally got a room the bed I had had crappy sheets that kept coming off the bed! The breakfast wasn’t too bad and the whole area looked nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024