Hotel Ceiba Bissau

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ceiba Bissau

Lobby sitting area
Outdoor pool, free pool cabanas, pool umbrellas
Poolside bar
Grand Suite
Street view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Free airport shuttle
  • Gym
  • Spa
  • Room service

Explore the area

Map
Avenida Francisco Mendes, Bissau, SAB
  • Assembleia Ministério da justiça
    1 min walk
  • Presidential Palace
    11 min walk
  • Bioko
    4 min walk
  • Bissau (OXB-Osvaldo Vieira Intl.)
    19 min drive

Room options

Deluxe Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Junior Suite

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Grand Suite

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Ceiba Bissau

Luxury hotel with 2 restaurants and free breakfast
2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hotel Ceiba Bissau offers 180 air-conditioned accommodations with DVD players and minibars. Pillowtop beds feature premium bedding. Televisions come with Netflix. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Bissau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Hotel Ceiba Bissau, you're just a quick walk from Assembleia Ministério da justiça. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine with garden views at Bioko, one of the property's 2 restaurants
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from Assembleia Ministério da justiça and 11 minutes by foot from Presidential Palace
  • Free airport shuttle service
Hotel Ceiba Bissau offers its guests a children's pool, an outdoor pool, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this hotel measures 3617 square feet (336 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the luxury Hotel Ceiba Bissau. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This 5-star Bissau hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Bioko - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Origami - Overlooking the pool and garden, this restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Warehause Club - This cocktail bar overlooks the pool and garden. Guests can enjoy alfresco dining (weather permitting). Open daily.
Corisco Cafe - This rooftop bar is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

Catalan, English, French, Hindi, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Bioko
  • Origami
  • The Warehause Club
  • Corisco Cafe

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Children's pool
  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (3617 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • DVD player
  • Netflix

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 60
Contactless check-in available
Late check-in fee: 35-percent of room rate for check-in between 7 PM and noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 84
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 84.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: EUR 60 (subject to availability)
  • Late check-in fee: 35-percent of room rate for check-in between 7 PM and noon
  • Late check-out fee: EUR 84 (subject to availability)
  • Rollaway bed fee: EUR 84.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Hotel Ceiba Bissau offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 0004/2021

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Ceiba
Ceiba Bissau
Hotel Ceiba Bissau Hotel
Hotel Ceiba Bissau Bissau
Hotel Ceiba Bissau Hotel Bissau

Hotel Ceiba Bissau Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 37 out of 61 reviews" "
Rating 8 - Good. 19 out of 61 reviews" "
Rating 6 - Okay. 3 out of 61 reviews" "
Rating 4 - Poor. 1 out of 61 reviews" "
Rating 2 - Terrible. 1 out of 61 reviews" "

9.6/10

Cleanliness

8.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jacqueline

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This was a really nice hotel, and I enjoyed my stay. The front desk staff were helpful and pleasant and really tried to help when asked. Same regarding restaurant staff. Other staff (housekeeping) might be further trained in customer service, however. I would stay here if ever I return to Bissau.
Stayed 4 nights in Apr 2024

10/10 Excellent

Patrick

Stayed 6 nights in Jan 2024

8/10 Good

Lusiana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean convenient location. Not all staff spoke English unfortunately, our room booked for a family only had one towel cup etc. We had problems reading handwritten WiFi password, so we used our own Internet. Aside from those few things, we enjoyed our stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Jacqueline P. L.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!!!
Stayed 1 night in Nov 2023

10/10 Excellent

Roxanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Ceiba!
Loved my stay at the Ceiba. One of the best hotel I travelled to in Africa. Friendly service, very clean, beautiful pool. I would recommand.
Stayed 6 nights in Oct 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Restaurant food is disappointing quality and lacks choice.
Stayed 1 night in Sep 2023

10/10 Excellent

Clarissa, Seattle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Ceiba is a gem. I always enjoy staying here. The staff are professional and efficient. The hotel has great breakfast option, an internet that works, and great amenities.
Stayed 1 night in Jul 2023

10/10 Excellent

Anny, Brockton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My family and I traveled to Guinea Bissau on the month of June 2023, we stayed at hotel ceiba. Staff were friendly and answered all our questions, hotel was great, the only thing I did not like about the hotel is that too many people from the outside that are not even a hotel guests comes in to the lobby area and take advantage of the Wi-Fi and seats on the couch and sofas, these area is specific for guests, for example there was a guy in there trying to be friendly with my family and I, he would not give us a privace that made us feel very uncomfortable, he lied to us that he was a guest, at the end I found out he was not a guest, he asked me for money, I said no way, ceiba should crack down on this situation to insure all their guests are comfortable.
Stayed 6 nights in Jun 2023

10/10 Excellent

Avsin

Stayed 2 nights in Jun 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Bissau by a long way
Beautiful hotel, definitely international standard. Beautiful room, comfy bed and incredible breakfast!
Stayed 2 nights in Jun 2023

8/10 Good

Gabriel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The rooms are comfortable and clean. Air conditioning work. The pool and gym are nice and clean. However, the waiters are unable to get an order correct. Every food is dosed in oil. The staff is also incapable to fulfill any task on their own. The Wi-Fi is subpar. Food and drink prices are absurdly overpriced.
Stayed 17 nights in May 2023

10/10 Excellent

Laye

Stayed 4 nights in Mar 2023

4/10 Poor

Pedro

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not worth the price. Reception staff not friendly. Service really low for a hotel like that
Stayed 5 nights in Jan 2023

10/10 Excellent

Clarissa, Seattle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Ceiba is the best place to stay in Bissau. Clean rooms, amazing staff, great food.

10/10 Excellent

Gary

Liked: Staff & service, amenities, property conditions & facilities
wiFi weak and slow in room, routers too far away. Had to sit in lobby where speed was twice as fast as in my room.
Stayed 3 nights in Nov 2022

8/10 Good

Charles

Stayed 7 nights in Jul 2022

8/10 Good

Avsin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had low expectations. But decent hotel. Probably the best choice in Bissau.
Stayed 2 nights in Jun 2022

8/10 Good

Mabel del Pilar

Business traveller
Liked: Cleanliness, property conditions & facilities
Very nice and modern decorations. Great restaurant. Wonderful pool area. Spacious room. Room staff always very kind and clean.
Stayed 3 nights in Apr 2022

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, nicely designed rooms and lovely pool. Staff is very helpful. Great place to relax.
Stayed 4 nights in Dec 2021

6/10 Okay

Sire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Ceiba can do better
Overall, it was an ok stay. The restaurant has very few offerings and the langage barriers made it complicated. Our orders were messed up several times because the waitstaff didn’t speak French or English. Also the policy of the hotel is to give one very small complementary bottle of water, which for the price of the hotel is nothing. The high note is the front desk staff.
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you!
Stayed 14 nights in Jul 2021

8/10 Good

Aneesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services top o f the line they treated me like a king I have no complain of my stay nor the hotel.
Stayed 2 nights in Nov 2019