Sleep Inn & Suites Birmingham - Hoover

2.5 star property

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Photo gallery for Sleep Inn & Suites Birmingham - Hoover

Reception
Reception hall
Pool
Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • Laundry
  • Parking included

Explore the area

Map
4400 Colonnade Pkwy, Birmingham, AL, 35243
  • Grandview Medical Center
    ‪4 min drive‬
  • The Summit
    ‪4 min drive‬
  • Samford University
    ‪7 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪17 min drive‬

Room options

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Sleep Inn & Suites Birmingham - Hoover

Hotel with free breakfast, near Grandview Medical Center
A fitness center, a microwave in a common area, and a business center are available at this hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Sleep Inn & Suites Birmingham - Hoover offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of Sleep Inn & Suites Birmingham - Hoover's great location. During your stay, you'll be within walking distance of Grandview Medical Center. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and a computer
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from Grandview Medical Center and a few minutes from Church of the Highlands Grandview
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A fitness center, a library, and barbecue grills are also featured at the business-friendly Sleep Inn & Suites Birmingham - Hoover. Limited free parking is available on a first-come, first-served basis. A complete renovation of Sleep Inn & Suites Birmingham - Hoover was completed in May 2021.

Smoking is allowed in designated areas at this Birmingham hotel.

Guests are served free self-serve breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 75
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 40.08 per pet (varies based on length of stay), plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 40.08 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Inn Birmingham Hoover
Comfort Inn Hoover
Comfort Birmingham Hoover
Comfort Hoover
Country Inn Carlson Birmingham-Hoover AL
Country Carlson Birmingham-Hoover AL
Sleep Inn & Suites Birmingham - Hoover Hotel
Sleep Inn & Suites Birmingham - Hoover Birmingham
Country Inn Suites by Radisson Birmingham Hoover AL
Sleep Inn & Suites Birmingham - Hoover Hotel Birmingham

Sleep Inn & Suites Birmingham - Hoover Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 484 out of 1116 reviews
Rating 8 - Good. 335 out of 1116 reviews
Rating 6 - Okay. 134 out of 1116 reviews
Rating 4 - Poor. 84 out of 1116 reviews
Rating 2 - Terrible. 79 out of 1116 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Stayed 1 night in Dec 2024

10/10 Excellent

Faye

Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness
Very nice
Stayed 9 nights in Dec 2024

10/10 Excellent

Earle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were pleasantly shocked at the quality and variety of breakfast that came with the stay. Everything was great.
Stayed 1 night in Dec 2024

6/10 Okay

Candice

Travelled with family
Liked: Staff & service
Toilet overflowed from tank. Water would not drain from tub or sink.
Stayed 1 night in Dec 2024

2/10 Terrible

Annie

Disliked: Staff & service, property conditions & facilities, room comfort
UNBELIEVABLE!!! Not a returning guest!
Around the top of tub is mildewed. At 5:48 a.m, went to front desk for a toilet plunger but she didn't have one and was told maintenance would be in about 15 minutes. No show. Forty minutes later, visted front desk again, male called manager about the problem. It's now 8:12 still in room not able to use the toilet and hoping my #1 and #2 doesn't tap out. This situation is unacceptable with me and my husband overnight stay. Was too to upset to express how my lower half of body expecting. Checked-out and sped to nearest gas station to use the toilet.
Stayed 1 night in Dec 2024

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so sweet. Hotel was quiet. Good stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Leondra

Stayed 1 night in Dec 2024

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Yessenia

Travelled with partner
Liked: Amenities
I recently stayed here and unfortunately, my experience was far from satisfactory. During my stay, the toilet in my room overflowed, and when I reported it to maintenance, the situation was handled poorly. The maintenance person initially did not believe me and proceeded to flush the toilet again, which only worsened the problem. To make matters worse, while he eventually mopped up the water, he worked very slowly and failed to disinfect the floors afterward, leaving me concerned about hygiene. When I brought this issue to the attention of the front desk, the lady there casually mentioned that this was a recurring problem in my room.
Stayed 1 night in Nov 2024

8/10 Good

Kenneth

Liked: Property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Ashlee

Stayed 1 night in Nov 2024

10/10 Excellent

Tawana

Stayed 3 nights in Nov 2024

4/10 Poor

dawn

Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
In a nice area, property worked with us because handicapped.
Stayed 1 night in Nov 2024

4/10 Poor

Wesley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Moldy smell, limited breakfast options, bed had a broken spring, needs remodeling. Also, reserved a roll in shower but was given to a different guest
Stayed 1 night in Nov 2024

10/10 Excellent

Alena

Stayed 1 night in Oct 2024

6/10 Okay

Noel

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jane

Travelled with partner
Great lication and well kept property with a good breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean
Stayed 1 night in Nov 2024

10/10 Excellent

Todd

Stayed 1 night in Nov 2024

4/10 Poor

Katherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think the other reviews are fake or paid
Went through the whole pre-checkin process just to have to do it again at the hotel when we arrived. Constantly received emails and texts asking to schedule checkin/checkout, which would have been fine had it saved any time, but it was pointless. Hotel also made a big deal about keeping counts on towels, sheets, etc. with a sign in the room stating customers would be charged if any were found missing - but the washcloths and towels we were given in the room were dingy, stained, and rough. Not sure why anyone would take those. Room also smelled musty, like the A/C had been leaking for quite a while and been left to dry. No breakfast even though there was a breakfast area set up. Parking was limited and we had to park by the road. Staff was not friendly or helpful at all. Overall not impressed and next time we will stay elsewhere. Disappointed by the other reviews that had this at 8.0 - definitely did not have that type of experience!
Stayed 1 night in Nov 2024

8/10 Good

Troy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Adam, San Diego

Stayed 2 nights in Nov 2024