Best Western Gardendale

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Gardendale

Exterior
Lobby
Outdoor pool
Lobby
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Parking included
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
842 Thompson St, Gardendale, AL, 35071
  • Birmingham Jefferson Convention Complex
    ‪13 min drive‬
  • UAB Hospital
    ‪15 min drive‬
  • University of Alabama at Birmingham
    ‪15 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪19 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Gardendale

Hotel in Gardendale with free breakfast and a fitness center
Along with an outdoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite.
Best Western Gardendale offers 29 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Gardendale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Gardendale. During your stay, you'll be close to Black Creek Bark Park. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a computer
  • Onsite recreation includes a gym
  • 15 minutes by car from UAB Hospital and 15 minutes from University of Alabama at Birmingham
Best Western Gardendale offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Best Western Gardendale also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Gardendale hotel is smoke free.

Guests are served free full breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in September.
  • Up to 4 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Gardendale
Best Western Plus Gardendale
Best Western Plus Hotel Gardendale
Best Western Plus Gardendale Hotel
Best Western Gardendale Hotel
Best Western Gardendale Hotel
Best Western Gardendale Gardendale
Best Western Gardendale Hotel Gardendale

Best Western Gardendale Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 373 out of 829 reviews" "
Rating 8 - Good. 259 out of 829 reviews" "
Rating 6 - Okay. 112 out of 829 reviews" "
Rating 4 - Poor. 52 out of 829 reviews" "
Rating 2 - Terrible. 33 out of 829 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
My room was not cleaned each day. The young lady didn't speak English so we used a translator, no problem. I asked that the sheets be charged as it was a 5 night stay. She responded ok, but same sheets each night. Towels were replaced, small trash cans emptied. I've seen better. The breakfast was decent, however the tangerines looked old. Over all a 6 scale of 1-10.
Stayed 5 nights in Oct 2024

6/10 Okay

RACHAEL OR SHANE

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was one of the nicest stays I have had the staff was so friendly. It was decorated for fall and it felt so homey and quiet.
Stayed 3 nights in Oct 2024

10/10 Excellent

George M

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to spend the night
Stayed 1 night in Oct 2024

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

steve

Stayed 1 night in Sep 2024

10/10 Excellent

Nora

Stayed 1 night in Oct 2024

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfort,
Stayed 1 night in Oct 2024

4/10 Poor

Dana

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Overbooked
Got in late and they were booked up and only two rooms left. We booked a week in advance. The staff at the front desk asked if we would like 2nd or 3rd floor. He was very nice. When we got to the room the door was slightly ajar. It was hot and the air was not working at all. We immediately went back and asked to go to the 3rd floor room. First said they did not have any other rooms so we asked for a refund. He said that since we booked on Hotel.com he could not refund us. Finally they agreed to give us the other room. They booked the hotel full even though they knew the air was not working in that room. Breakfast staff were very attentive to all the guests.
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Travelled with family
Stayed 1 night in Oct 2024

6/10 Okay

Rodney

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Eugenia

Liked: Cleanliness, staff & service
Disliked: Room comfort
September 2024
Staff was friendly. Very cool nights. Unit only blowing cool air and told no one to repair it since maintenance had left. Second night someone was contacted but didn’t show. Maintenance never showed up to repair and I spent 2 nights being cold. Cleaning staff was accommodating. Decorated nicely.
Stayed 2 nights in Sep 2024

10/10 Excellent

Connie

Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 2 nights in Oct 2024

8/10 Good

Estella

Stayed 1 night in Aug 2024

10/10 Excellent

Vinicius Barbosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The tv was hard to figure out. No guide that allowed you to go straight to the station. Could see what was on but had to scroll through all stations to get to the ones you wanted
Stayed 3 nights in Sep 2024

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Room was clean and spacious. Breakfast was great. Very accommodating.
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Our stay was just for one night but they were very accomodating to our needs
Stayed 1 night in Sep 2024

4/10 Poor

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The customer service from the staff was great. The hotel was dirty in the room plus several leaks in the ceiling. Not sure how they got a 8.6 rating its a 6 at best . I will not be staying here again. Checked out after 1 night.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sharon

Stayed 1 night in Sep 2024

8/10 Good

Lucas

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great breakfast. Easy to find. Clean. Easy to park.
Stayed 1 night in Aug 2024

8/10 Good

Douglas

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and Convenient
Convenient, quiet, comfortable setting. Recommended.
Stayed 1 night in Aug 2024