Promenade Hotel Bintulu

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Promenade Hotel Bintulu

Executive Suite
Lobby lounge
Exterior
Buffet
Breakfast, lunch, dinner served; Fusion cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
Lot 8074, No 178, Bintulu Sentral, Jalan Kidurong, Bintulu, Sarawak, 97000
  • Assyakirin Commerce Square
    11 min walk
  • Wisma Bintulu
    14 min walk
  • Taman Tumbina Bintulu
    19 min walk
  • Bintulu (BTU)
    17 min drive

Room options

Superior Room

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Executive Suite

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About this property

Promenade Hotel Bintulu

Hotel in Bintulu with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and a conference center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Promenade Hotel Bintulu offers 183 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with digital channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

During your stay at Promenade Hotel Bintulu, you'll be within walking distance of Assyakirin Commerce Square. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy Fusion cuisine while dining at Peppers Cafe
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Within a 15-minute walk of Assyakirin Commerce Square and Wisma Bintulu
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 3 meeting rooms are available.

WiFi is free in public spaces. The business-friendly Promenade Hotel Bintulu also features multilingual staff, concierge services, and complimentary newspapers in the lobby. An airport shuttle at scheduled times and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Bintulu hotel is smoke free.

Peppers Cafe - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Lobby Lounge - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Limited on-site parking
  • Return airport shuttle (surcharge) from 9 AM to 6 PM
  • Airport shuttle at scheduled times
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Peppers Cafe
  • Lobby Lounge

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Promenade Hotel Bintulu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 60.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 300 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 50 per vehicle (one-way)
  • Airport shuttle fee per child: MYR 50 (one-way), (from 6 to 12 years old)
  • Rollaway bed fee: MYR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Promenade Hotel Bintulu
Promenade Bintulu
Promenade Hotel Bintulu Hotel
Promenade Hotel Bintulu Bintulu
Promenade Hotel Bintulu Hotel Bintulu

Promenade Hotel Bintulu Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 49 out of 137 reviews" "
Rating 8 - Good. 65 out of 137 reviews" "
Rating 6 - Okay. 18 out of 137 reviews" "
Rating 4 - Poor. 5 out of 137 reviews" "
Rating 2 - Terrible. 0 out of 137 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Decent stay. Aircon temperature control was not working, hard time getting a good sleep.
Stayed 4 nights in Dec 2023

8/10 Good

Poh ching, Kuala Lumpur

Stayed 2 nights in Nov 2023

10/10 Excellent

Fumito

Stayed 1 night in Sep 2023

10/10 Excellent

Eulogius Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2023

8/10 Good

Amery

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very clean and non smoking 🚭 hotel. I like it. But the window looking out from the room have to be clean.
Stayed 2 nights in Oct 2022

8/10 Good

Ling

Stayed 1 night in Jul 2022

6/10 Okay

Chong Siew

Travelled with family
Executive suite rooms are big. Air conditioning was too cold and not adjustable
Stayed 1 night in Jul 2022

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Mohd Sabri

Stayed 4 nights in Mar 2022

6/10 Okay

Eng Hee

Business traveller
Stayed 1 night in Mar 2022

10/10 Excellent

Santhara Sageran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

4/10 Poor

Yen Shiong

Stayed 3 nights in Dec 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Decent Place
Overall ok, but the air conditioner setting does not work. Had to turn off the air conditioner to make the room less cold.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & nice
Clean & comfortable hotel room.
Stayed 1 night in Oct 2021

10/10 Excellent

Law

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast very good
Good!!!
Stayed 7 nights in Apr 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and nice but the only thing that i dont like is the carpet which can be quite dusty and dirty causing me to have difficulty in breathing. Other than this, everything is good and nice
Stayed 1 night in Apr 2021

10/10 Excellent

Kien Ping

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
...
Stayed 1 night in Apr 2021

8/10 Good

Chin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

MAZIAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

8/10 Good

Chang Hao

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2020

8/10 Good

wong

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Good place for vacation. Walking distance to cafe and shopping.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service. Very clean room. Despite COVID crisis no measures to cut corners. Keep it up.
Stayed 1 night in Aug 2020