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11 Apr 2018 by Public Relations Manager at Nirwana Gardens
Dear guest, we are pleased to know that you enjoyed your stay with us. We strive to be a great hotel guest’s love and we are glad that we met your expectations during your stay. We look forward to welcoming you back soon.
7 Aug 2017 by Public Relations Manager at Nirwana Gardens
Dear guest, thank you for your kind review, we truly appreciate your positive comments about our facilities and beach location. Do stay with us again whenever you come to Bintan, it would be our pleasure to welcome you back.
Nirwana Resort Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a sauna. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi. Business amenities include a business centre and 6 meeting rooms. A children's pool, a fitness centre, and spa services are also featured at the luxury Nirwana Resort Hotel. You'll have access to the outdoor pool at a partner property. Free self parking is available. Smoking is allowed in designated areas at this 5-star Bintan hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Nirwana Resort Hotel offers 244 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.
Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
The Kelong – This restaurant specialises in seafood.
Calypso Floating Bar – This bar overlooks the ocean. Open daily.
Spice Restaurant – This restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner. Open daily.
The Coffee Shop – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Dino Bistro – On-site bistro. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include sports massages, facials and body scrubs. A variety of treatment therapies are provided, including reflexology.
Special check-in instructions:
This property offers transfers from the ferry terminal. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times.
Nirwana Resort Hotel offers transfers from the ferry terminal. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
