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Four Points By Sheraton Bintan, Lagoi Bay

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points By Sheraton Bintan, Lagoi Bay

Exterior
On the beach, white sand
Front of property
Premium bedding, down duvets, minibar, in-room safe
Outdoor dining

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Spa
  • Parking included

Explore the area

Map
Lagoi Bay Lot B-12, Bintan, Riau Islands, 29155
  • Plaza Lagoi
    3 min walk
  • Idola Cafe N Resto
    4 min walk
  • Changi Airport Terminal 5 Station
  • Batam Batu Besar (BTH-Hang Nadim)
    144 min drive

Room options

View all photos for Deluxe Room, 2 Single Beds, Balcony, Garden View (Balcony)

Deluxe Room, 2 Single Beds, Balcony, Garden View (Balcony)

Deluxe Room, 2 Single Beds, Balcony, Garden View (Balcony)

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View (Balcony)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony, Garden View (Balcony)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Villa, 1 Bedroom, Ocean View

  • 300 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Garden View

Premium bedding, down duvets, minibar, in-room safe

Villa, 1 Bedroom, Garden View

  • 300 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Ocean View (Balcony)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Balcony, Ocean View (Balcony)

  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Terrace, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds, Terrace, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Terrace, Ocean View (Terrace)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Terrace, Ocean View (Terrace)

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Terrace, Pool View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds, Terrace, Pool View

  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Terrace, Pool View (Terrace)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Terrace, Pool View (Terrace)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony, Ocean View (Balcony)

Free toiletries, hair dryer, dressing gowns, slippers

Deluxe Room, 2 Single Beds, Balcony, Ocean View (Balcony)

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

Free toiletries, hair dryer, dressing gowns, slippers

Deluxe Room, 1 King Bed, Balcony, Ocean View

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony, Pool View (Balcony)

Deluxe Room, 2 Single Beds, Balcony, Pool View (Balcony) | Pool

Deluxe Room, 2 Single Beds, Balcony, Pool View (Balcony)

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Pool View

Deluxe Room, 1 King Bed, Balcony, Pool View

Deluxe Room, 1 King Bed, Balcony, Pool View

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Oceanfront

Premium bedding, down duvets, minibar, in-room safe

Villa, 1 Bedroom, Oceanfront

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Ocean View (Balcony)

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 King Bed, Balcony, Ocean View (Balcony)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Terrace, Ocean View (Terrace)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite, 1 King Bed, Terrace, Ocean View (Terrace)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Cassia Bintan

Pool
Kitchen
Parking included
Free WiFi
4.3 out of 5, Excellent, (194)
The price is €160
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Cassia Bintan

About this property

Four Points By Sheraton Bintan, Lagoi Bay

Family fun on the beach, with 3 outdoor pools, near Plaza Lagoi
Catch some rays at the beach or spend the day relaxing at Four Points By Sheraton Bintan, Lagoi Bay's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Housekeeping is available on request.
Four Points By Sheraton Bintan, Lagoi Bay offers 308 air-conditioned accommodations with all-in-one washer/dryers and minibars. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. 52-inch LED televisions come with premium cable channels and smart speakers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
During your stay at Four Points By Sheraton Bintan, Lagoi Bay, you're just a quick walk from Plaza Lagoi. You'll find features like free WiFi in public areas, free self parking, and a free ferry terminal shuttle.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Drinking and dining options include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge with facials, body scrubs, or reflexology at the spa
  • Services include a kid's club, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Just a 3-minute walk from Plaza Lagoi and 4 minutes by foot from Lagoi Bay Beach
  • Free ferry terminal shuttle service
Four Points By Sheraton Bintan, Lagoi Bay offers its guests a full-service spa, 3 outdoor swimming pools, a 24-hour fitness center, and a children's pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 6 meeting rooms available. A terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Four Points By Sheraton Bintan, Lagoi Bay. Self parking is free.

This 4-star Bintan hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Four Points By Sheraton Bintan, Lagoi Bay has 3 restaurants on site.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free ferry terminal shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: IDR 250000 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • Bike rentals
  • Children's pool
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • All-in-one washer and dryer
  • Children's club
  • Children's pool
  • Free cots/infant beds

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms - 6

Outdoors

  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 229
  • Lever door handles
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 52-inch LED TV
  • TV channels
  • Premium channels
  • Smart speaker

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Local meal delivery service
  • Minibar

More

  • All-in-one washer and dryer
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points By Sheraton Bintan, Lagoi Bay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 605000 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 250000 per person
  • Rollaway bed fee: IDR 605000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Four Points By Sheraton Bintan, Lagoi Bay offers transfers from the ferry terminal. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points By Sheraton Bintan, Lagoi Bay Hotel
Four Points By Sheraton Bintan, Lagoi Bay Bintan
Four Points By Sheraton Bintan, Lagoi Bay Hotel Bintan

Four Points By Sheraton Bintan, Lagoi Bay Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 26 reviews" "
Rating 8 - Good. 8 out of 26 reviews" "
Rating 6 - Okay. 3 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 3 out of 26 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Andrew Wilson

Stayed 2 nights in Aug 2024

6/10 Okay

Lee Kiat

Stayed 2 nights in Aug 2024

10/10 Excellent

Bulathalage Udara Kelum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time at Four Points Bintan and the staff, from the front desk to the restaurant, were extremely helpful and friendly . The hotel is still not fully open so some of the facilities has to improve but overall, we had a very good time. We spent most of the time at the El Lagoi Beach Club, which was a lovely place to relax and the staff was extremely friendly. Thank you, Febry , Dimas and Jesika for the lovely service. We will come again. Rooms need to improve, as our balcony area could not be used if it rained, and the sofas were not that comfortable, but it may be due to soft opening.
Stayed 1 night in Aug 2024

10/10 Excellent

Nanako

Liked: Cleanliness, staff & service, property conditions & facilities
Very new very clean
Stayed 2 nights in Jul 2024

6/10 Okay

Shadow

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Staff & service
The property was nice & new. Half the hotel rooms are still under construction but you don’t even realize that. The check in staff was courteous; the transportation staff, housekeeper, all exceptional. The breakfast was also amazing-good staff. The servers at the pool bar, however, should be re-trained. They were so slow, never coming for an order quickly. I decided to order 2 drinks at a time so I didn’t have to wait. They are the same servers around the pool & they make it hard to order anything as they are not around. there were around 7staff at the pool bar, all on phones/ chatting& laughing with each other. how awful will service be if the whole hotel is full? you have to beg to get your bill, so we resorted to just walking away until they chase you down for a signature. 2 incidents happened that were poorly handled. 1-my husband ordered a Moscow mule, then he commented that it tasted awful & there was not any alcohol in it. We passed it around the table & all agreed. The server came back and asked how is the drink? I said it tasted like no alcohol. Then he giggles &says we forgot. If we had said fine, was he just going to keep the extra alcohol? 2-when it rains there is not any drainage around the pool bar at all, some boards are already rotting and falling in. Worse, the tiles inside are super slippery & 4 kids fell. My kid was very badly hurt, then staff started vacuuming the water. A few more kids fell. We were offered only a milkshake for free.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Getaway Best Service Best Food Best Hotel
Everything is so good, from smiley staff to comfortable and clean room, not to mention the good food at Rampah cafe. We were greeted by friendly n helpful staff from the moment we arrived. Service staff at front counter and Rampah cafe were very helpful. The room is nice n clean and with spectacular sea view and pool view. Lagoi bay is beautiful. And when the shuttle bus came late for our pick up to the ferry terminal, their staff took the initiative to send us is hotel’s private vehicle! So impressive. I am already planning my next weekend getaway at Four Points Sheraton ! Room 3031 Guest
Stayed 2 nights in Apr 2024

2/10 Terrible

Matt

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

Yuka

Stayed 1 night in Feb 2024

2/10 Terrible

Martin

Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Yuki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Masashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Getaway ever
The property is fantastic. Best vacation ever. The restaurant team was especially sweet and made us a welcome cheese-cake as we as family were meeting for the first time in Indonesia. Outstanding property, outstandibg services. Will come back FOR SURE.
Stayed 2 nights in Aug 2024

8/10 Good

Seongho

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice beach & food but need better maintenance
The beach is very beautiful with snow white sand. The hotel is very new but depreciates quickly with blister on the wall in our room and the door to the balcony doesn’t work well. Dehumidification in ac is not good. The pillows and quilts are a bit wet during our stay and I got insect bites on bed. The pool is nice but have to pay attention to those loose drain covers near the pool. I almost fell when I stepped on a loose drain. The breakfast is really nice with lots of options. Had a chance to try different local food and drinks which we haven’t never seen in Indonesian restaurants nearby.
Stayed 2 nights in Jul 2024