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Bintan Lagoon Resort

5.0 star property

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Photo gallery for Bintan Lagoon Resort

2 outdoor pools
Front of property
Minibar, in-room safe, desk, iron/ironing board
Daily buffet breakfast (SGD 35 per person)
Interior entrance

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • On private beach
  • Gym
  • Housekeeping
  • Spa

Explore the area

Map
Jalan Indera Segara Site A12, Lagoi, Bintan, Bintan Island, 29155
  • Bintan Lagoon Resort Golf Club
    ‪12 min walk‬
  • Ria Bintan Golf Club
    ‪9 min drive‬
  • Lagoi Bay Lake
    ‪19 min drive‬
  • Tanjung Pinang (TNJ)
    ‪78 min drive‬

Room options

View all photos for Villa, 3 Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Villa, 3 Bedrooms

  • 140.0 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Villa, Multiple Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Villa, Multiple Bedrooms

  • 325.0 sq m
  • Sleeps 10
  • 1 King Bed and 5 Twin Beds

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room

  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, Sea View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, Sea View

  • 37 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Villa, 4 Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Villa, 4 Bedrooms

  • 185.0 sq m
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

Similar properties

Exterior

Cassia Bintan

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (199)
The price is €98
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Cassia Bintan

About this property

Bintan Lagoon Resort

Luxury resort on the beach, with 2 outdoor pools
Catch some rays on Bintan Lagoon Resort's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Bintan Lagoon Resort offers 470 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

A private beach and an outdoor tennis court are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
During your stay at Bintan Lagoon Resort, you'll be close to Ria Bintan Golf Club. Features include free WiFi in public areas and a free ferry terminal shuttle, plus 2 outdoor pools.
  • Free WiFi
  • Enjoy international cuisine with a beachfront location at Nelayan, one of the property's 5 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to body scrubs, aromatherapy, or body treatments at the spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, an outdoor tennis court, and a gym
  • 3.1 mi (4.9 km) from Ria Bintan Golf Club and 6.1 mi (9.9 km) from Lagoi Bay Lake
  • Free ferry terminal shuttle service
Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Bintan Lagoon Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts, and a fitness center.

This 5-star Bintan resort is smoke free.

For a fee, guests can enjoy buffet breakfast daily.
Nelayan - This beachfront restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Miyako Restaurant - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Haskell's Cafe - Overlooking the golf course, this café specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Fiesta - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Verandah Cafe - This poolside café serves light fare only. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free ferry terminal shuttle

Food and drink

  • Buffet breakfast available for a fee daily: SGD 35 for adults and SGD 23 for children
  • 5 restaurants and 2 coffee shops
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Nelayan
  • Miyako Restaurant
  • Haskell's Cafe
  • Fiesta
  • Verandah Cafe

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Archery
  • Basketball
  • Beach volleyball
  • Bike rentals
  • Billiards/pool table
  • Boat tours
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Golf
  • Kayaking
  • Motor-boating
  • Motorised watercraft
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Surfing/body boarding
  • Tennis
  • Volleyball
  • Waterskiing

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Laundry facilities
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Private beachfront location

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SGD 73.00 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 35 for adults and SGD 23 for children
  • Rollaway bed fee: SGD 73.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bintan Lagoon
Bintan Lagoon Resort
Bintan Resort
Bintan Resort Lagoon
Lagoon Bintan
Lagoon Bintan Resort
Lagoon Resort Bintan
Resort Bintan
Resort Bintan Lagoon
Bintan Lagoon Hotel Lagoi
Bintan Lagoon Resort Bintan Island/Lagoi
Bintan Lagoon Resort Bintan Island/Lagoi
Bintan Lagoon Resort Resort
Bintan Lagoon Resort Bintan
Bintan Lagoon Resort Resort Bintan

Bintan Lagoon Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 134 out of 884 reviews
Rating 8 - Good. 350 out of 884 reviews
Rating 6 - Okay. 256 out of 884 reviews
Rating 4 - Poor. 97 out of 884 reviews
Rating 2 - Terrible. 47 out of 884 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Kelvin

Travelled with group
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
The staff were all very nice and friendly. I was really disappointed to find out that the beach is closed at this time of year. Booked 3 nights here for the beach pics advertised. Pool beautiful. Food was just ok for us. Mattress very hard. Rooms need updating. Very low iccupancy due to Covid 19.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, everything is clean and well kept, all the staff are well presented and attentive. We had one small problem, spoke to ANITA at the front desk, she handled it quickly and professionally. DAVID on the front desk was also very helpful. Highly recommend this resort.
Stayed 1 night in Feb 2020

10/10 Excellent

ChrisSkinner, HONG kong

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay enjoyed everything. Food was very well prepared and tasty. Staff were attentive and well trained. Property is huge and well maintained. Had two minor incidents, Anita immediately took control and speedily dealt with the situation professionally. Could not recommend this hotel enough for what is has to offer.
Stayed 1 night in Feb 2020

6/10 Okay

Veronica

Travelled with family
Disliked: Property conditions & facilities
A bit overprice for what they offer... They claim to have 1000 different things but maybe 2/3 works properly. Nice room and breakfast. Everything else average.
Stayed 3 nights in Jan 2020

8/10 Good

Clarice

Travelled with family
Liked: Staff & service, room comfort
I have booked 3 rooms altogether and realized that the fittings in our rooms were a little old and rusty. The bottom of bathtub in my room was covered with old stains. We stayed on the 3rd floor.The inhouse telephone had a dirty smell and we dare not put against our ear and mouth when we used it.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Beach side restaurant is good. Room need some refurbishment
Stayed 3 nights in Jan 2020

6/10 Okay

Shih Wen

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Only good for outdoor activities
Old room and no aircon in lobby n restaurant
Stayed 1 night in Jan 2020

8/10 Good

Candy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
8/10
+ . plenty of free activities to be engaged in. . beds were clean . check-in, check-out, concierge, housekeeping staff were very efficient and knowledgeable in the area that they were in-charge of . housekeeping was quick to respond to our call . many choice of food for lunch & dinner . great buffet breakfast . free shuttle from ferry terminal and plaza lagoi . free bottles of water every day . massage price was reasonable . beautiful beach - . toilet walls, sinks and bathtub were moldy . resting area in the room has visible stain
Stayed 2 nights in Jan 2020

8/10 Good

Myat

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT experience Private Villa with Pool
Booked the villa with a few other friends. The villa condition was abit old, and plenty of insects around. Our villa got a free buggy to ferry us around the resort, and since our villa is away from the reception, we have to take turns to share the buggy. The pool was nice too, we had a fun time in the private pool.
Stayed 2 nights in Oct 2019

8/10 Good

Vani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place. Lovely views
Place was good. Did not have half the events that were advertised. We went during Christmas. Didn’t have anything apart from the carols. Kids were very bored. Spa was fantastic. food quality for buffet lacked quality. Concierge -Khadafi was very helpful. Gave the right information that even the guest services couldn’t provide. Very friendly staff. Well maintained rooms.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad lousy
everything was bad. queue was long, staff too slow inefficient. old room and toilet. F expensive food with lousy quality. give me money I also don't wanna go
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

SD, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed my stay very much. good food, good scenery. will stay there again.
Stayed 3 nights in Dec 2019

10/10 Excellent

catherine anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The staffs are very friendly. Limited choice of food selection & the resort really needs to do some real maintenance & upgrades.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely poor review, will never recommend BLR
Room was filthy, mirrors stained with rust, moulds on walls, weird holes in the ceiling, bath tub is really dirty and had random damages around. Found a used tissue in between the info booklet, stains found on tables and on floor. Bed sheets are dirty, especially stained pillows Dirty bathroom floor and clumps of dusts found in the bedside lamps Never had the chance to take photos of the listed findings. Would strongly encourage the management to do a better job. Service was very poor, no efficiency and no time management Terrace bar was a disappointment, food arrived really late.
Stayed 1 night in Dec 2019

8/10 Good

Ji Hao

Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Many restaurants to try and food was excellent.
Stayed 2 nights in Dec 2019

8/10 Good

SUNIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bintan Lagoon Resort
Bintan Lagoon Resort is a amazing place to unwind for a couple of days. The staff are very friendly and polite. The breakfast ( included in the tariff) had excellent spread. So really, there is nothing to complain ... except that if you have to buy your lunch/dinner , the tariffs are way too high and since it is at an isolated place, one is stuck with these rates.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2019

4/10 Poor

Jaleel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unclean room
Stayed 3 nights in Oct 2019

6/10 Okay

Alexandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The resort facilities and service were good. We enjoyed food and cocktails at many of the restaurants. However, the rooms were well below expected standards: The bathroom was dirty - the shower had mould on all the walls, The seating / massage area in the bedroom was old and had many stains on it. The rooms need a deep clean and or upgrade.
Stayed 1 night in Oct 2019