Comfort Suites Billings

2.5 star property

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Photo gallery for Comfort Suites Billings

Exterior
Lobby
Desk, blackout curtains, iron/ironing board, free WiFi
Indoor pool
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Free airport shuttle
  • Pool
  • Parking available
  • Housekeeping
  • Breakfast included

Explore the area

Map
4908 Southgate Dr, Billings, MT, 59101
  • Riverfront Park
    ‪3 min drive‬
  • DanWalt Gardens
    ‪3 min drive‬
  • Moss Mansion
    ‪4 min drive‬
  • Billings, MT (BIL-Logan Intl.)
    ‪16 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed, Bathtub Only)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking (2 Queen,2 Person Sofa Bed, Tub Only)

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Bathtub

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed, Shower Only)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Billings

Hotel in Billings with free breakfast and airport shuttle service
This smoke-free hotel features an indoor pool, a 24-hour business center, and a hot tub. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
Comfort Suites Billings offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
Our customers tell us they can't get enough of the helpful staff at Comfort Suites Billings. During your stay, you'll be within walking distance of Norm Schoenthal Island. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Extended parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Yellowstone River and a few minutes from Riverfront Park
  • Free airport shuttle service
Comfort Suites Billings offers its guests an indoor pool and a hot tub. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Comfort Suites Billings also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This Billings hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6 AM to 9 AM and on weekends from 6 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (USD 5.00 per day)
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle

Food and drink

  • Free buffet breakfast available 6 AM–9 AM on weekdays and 6 AM–10 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • A hot tub

Family friendly

  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 5.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Comfort Suites Billings offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 11 PM.

Property is also known as

Comfort Suites Hotel Billings
Comfort Suites Billings
Comfort Suites
Comfort Suites Billings Hotel
Comfort Suites Billings Billings
Comfort Suites Billings Hotel Billings

Comfort Suites Billings Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 510 out of 931 reviews
Rating 8 - Good. 239 out of 931 reviews
Rating 6 - Okay. 76 out of 931 reviews
Rating 4 - Poor. 63 out of 931 reviews
Rating 2 - Terrible. 43 out of 931 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Kyrie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly, but didn’t seemed real phased when we reported watching mice run around in the breakfast area. When I reported the mice, the lady at the front desk, just shrugged her shoulders and said I’m sorry, but it’s winter time. When we got into our room, we had to call front desk to have them sent sheets up to change the dirty sheets left on the Hideaway bed. Other than that, the hotel was fine.
Stayed 1 night in Nov 2024

8/10 Good

Sierra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pretty good stay at the Comfort Suites
Staff was friendly and the room was clean.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy staying at Comfort Suites. They have larger rooms for us... 4 grandkids. They are very friendly and the rooms are so clean.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Mostly good, a few issues this time
The pros: huge room, very clean, good value for money. Nice pool and decent breakfast. Cons: key card kept failing, had to get it reprogrammed 4 times in 2 days. Happened to many other guests too. TV glitched out every 30 seconds or so, microwave also on last legs. Fox News blasting in lobby 24/7 (blech!)
Stayed 2 nights in Nov 2024

2/10 Terrible

Benjamin

Travelled with family
Disliked: Cleanliness, staff & service
We were given the wrong room and were told there was nothing they could do about it by both morning and night staff. They also showed little care and did not apologize without offering a discount. I payed for a king suite and got a double queen. The breakfast was also terrible.
Stayed 1 night in Nov 2024

8/10 Good

Gregg

Business traveller
Liked: Amenities, property conditions & facilities
Perfectly nice 'budget' motel. Only complaint is there is a strong, odd odor in the common areas. Not in the room, though.
Stayed 1 night in Oct 2024

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two rooms, which were both very clean and comfortable. The only issue was the staff assigned one of our rooms to another guest when they arrived and provided them with programmed cards. Not cool when you’re relaxing and someone else comes through your door.
Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Doreda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
We booked this hotel via hotel.com specifically because it says it has free airport transport. When I checked in and asked for a shuttle for 4.30 am for our first flight of 3 back to Amsterdam the owner dais they didn’t provide this and it’s not stated on their site although it’s stated on all major booking sites. I said I could have booked any other hotel that did provide it, seeing that we were quite upset about this he eventually promised that his son would take us to the airport at 4.15am at a small fee. Grateful it was sorted, we went to bed early to get some sleep. We were woken up at 11pm by front desk saying that they could not find any taxis and the best option was to book an uber. I told him that my mobile sim doesn’t work in USA so I couldn’t book an uber and that’s why the owners son was going to take us. I found out that I was talking to the son. He then said someone called “David” would be there at 4.15 and for $30 would take us. He most likely will turn up, but he may not??? I told him this wasn’t good enough and he said he couldn’t cope with this and put the phone down. I went downstairs and Colin, the son had left. The night manager was no further helpful and guaranteed this David would show up. I went back to the room and we had an old phone with a sim that worked so I managed to get us an uber. We went downstairs for 4 am, guess what David never showed up, luckily our Uber picked us up, Do not trust anything these people tell you. AVOID AT ALL COST!!!
Stayed 1 night in Sep 2024

2/10 Terrible

Tedford

Travelled with family
Disliked: Staff & service
Well first we get there and the front desk staff says she only has one room for us and we had booked 2 rooms through Expedia. So the desk person said she would upgrade us to a room with a pull out sofa and two queen beds and then I could talk to Expedia about it. So I sent a message to Expedia the next morning and the person started a refund request. I finally get a email stating the hotel will not issue a refund. So I wa to know if the insurance would cover the cost of the second room that we didn’t get to stay in. Also the front desk staff said the f word once when she was trying to check us in and then we got a room and we had to go to the front desk 3 times to get the keys remade because they didn’t work. The third time she was going to change rooms and again the key would not work so she came up to see if she could open it and she couldn’t. She took us to another room and it wasn’t cleaned so she dropped the f word again. So I totally feel like we deserved a refund. It was a nightmare. I will never use Expedia or comfort suites again.
Stayed 1 night in Sep 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the room clean and comfortable and I felt like the price was very reasonable. I would stay again.
Stayed 1 night in Sep 2024

6/10 Okay

Edward

Travelled with family
Liked: Cleanliness, staff & service
A bit rundown
Stayed 1 night in Sep 2024

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Aaliyah

Stayed 1 night in Aug 2024

8/10 Good

Steven A

Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Shad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Peyton was an awesome clerk. We will come back and stay because of her.
Stayed 4 nights in Aug 2024

10/10 Excellent

Karmen

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are nice. Spacious and clean. Staff has always been very helpful.
Stayed 3 nights in Aug 2024

4/10 Poor

stephen

Disliked: Property conditions & facilities
Drains were clogged in tube &sink. TV did not work. Changed rooms where fungus food in fridge. Breakfast good
Stayed 1 night in Aug 2024