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Big Horn Resort, Ascend Hotel Collection

2.5 star property

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Photo gallery for Big Horn Resort, Ascend Hotel Collection

Property amenity
Desk, iron/ironing board, free WiFi, alarm clocks
Outdoor wedding area
Desk, iron/ironing board, free WiFi, alarm clocks
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1801 Majestic Lane, Billings, MT, 59102
  • Reef Indoor Water Park
    ‪1 min walk‬
  • Advanced Care Hospital of Montana
    ‪20 min walk‬
  • ZooMontana
    ‪3 min drive‬
  • Billings, MT (BIL-Logan Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 2 Double Beds, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior

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The price is €173
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includes taxes & fees
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About this property

Big Horn Resort, Ascend Hotel Collection

Pet-friendly hotel with free breakfast connected to the convention center in Billings
An indoor pool, a bar/lounge, and a snack bar/deli are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Big Horn Resort, Ascend Hotel Collection offers 108 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Billings hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us they can't get enough of the helpful staff at Big Horn Resort, Ascend Hotel Collection. During your stay, you'll be connected to the convention center, and just a quick walk from Reef Indoor Water Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at the café
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a business center, and 5 meeting rooms
  • Steps from Reef Indoor Water Park and a 3-minute drive from Advanced Care Hospital of Montana
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 5 meeting rooms are available. Event space at this hotel measures 25005 square feet (2323 square meters) and includes a conference center. An indoor pool, a vending machine, and an arcade/game room are also featured at the business-friendly Big Horn Resort, Ascend Hotel Collection. Self parking is free.

Smoking is allowed in designated areas at this Billings hotel.

Guests are served free continental breakfast daily from 6:00 AM to 11:00 AM.
Big Horn Bar - Onsite bar. Happy hour is offered.
Shark Shack - This café is located by the pool and specializes in pizza. Open select days.
Casino - Onsite bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–11:00 AM
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Big Horn Bar
  • Shark Shack
  • Casino

Things to do

  • Arcade/games room
  • Indoor pool

Family friendly

  • Arcade/games room
  • Indoor pool
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station
  • Conference centre (25005 square feet of space)
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's water park is accessible at a surcharge and opening hours vary by season.

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Facilities fee: USD 18.00 per person, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Big Horn Billings
Big Horn Resort
Big Horn Resort Billings
Big Horn Resort an Ascend Hotel Collection Member
Big Horn Resort, Ascend Hotel Collection Hotel
Big Horn Resort, Ascend Hotel Collection Billings
Big Horn Resort an Ascend Hotel Collection Member
Big Horn Resort, Ascend Hotel Collection Hotel Billings

Big Horn Resort, Ascend Hotel Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 378 out of 1002 reviews
Rating 8 - Good. 296 out of 1002 reviews
Rating 6 - Okay. 157 out of 1002 reviews
Rating 4 - Poor. 107 out of 1002 reviews
Rating 2 - Terrible. 64 out of 1002 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Linda, Kennesaw

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely view
Stayed 1 night in Oct 2024

8/10 Good

Nicol

Stayed 1 night in Nov 2024

6/10 Okay

Arda

Pool closes at 10pm. We arrived at 10pm tired and couldn’t use the pool nor the jacuzzi. Exercise room is open 24/7 they should do the pool closes at midnight.
Stayed 1 night in Nov 2024

6/10 Okay

Stephanie

Travelled with family
Liked: Staff & service, amenities
Stayed for the water park, which was awesome. Breakfast was great. Hotel needs some updates. Beds need replaced, bathrooms are decent, could use a deep clean. Fan had fuzz build up on it. Rooms need a little TLC, worn and minimal. Not a lot of sound proofing between floors. Overall it works, but nothing fancy.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some disappointment!
Had grandkids with us and we were disappointed the water park was shut down due to winter hours. Thankfully the kids could play in the pool and luke warm hot tub. Very few breakfast choices for gluten free/dairy free allergies. Staff was nice!
Stayed 2 nights in Oct 2024

8/10 Good

Sabrina

Travelled with partner
The outside was very nice. The inside was okay. I feel the room could have been cleaner and a bit larger. Very cranky night attendant. I know our flight was late but I could not help that. Wanted to pay cash for three nights, they don’t take cash at night.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Very personable staff
Stayed 1 night in Oct 2024

2/10 Terrible

joshua

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stunk like mold and mildew We left did not stay and because it was book through hotels I could not get a refund I would not recommend hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Kristian

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
We got to our room and couldn’t even attempt to stay here. Had to go stay at a different hotel. The bedding was not clean, there were spiders and bugs crawling on the bed. There were boogers smeared to the wall, tv didn’t work. Elevators were filthy. We will never stay here and have advised all our family and friends to stay away.
Stayed 1 night in Oct 2024

10/10 Excellent

Erik, Missoula

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is connected to a great indoor water park, maybe the best I've see. It's very close to Zoo Montana. There's even a cool looking arcade, though we ran out of time to check it out. The breakfast is pretty good and it serves until 10. There's also a nice yard area in the back. So that's a lot to like. Nothing else about the hotel really blew me away, but I wasn't looking for that. As far as a family experience with a young child goes, it was everything I wanted and nothing I didn't. Will likely be back.
Stayed 1 night in Oct 2024

8/10 Good

Dana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
the pool area was great. the bed need a new mattress.
Stayed 1 night in Oct 2024

10/10 Excellent

Shiela Mae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Virginia, Trego

Stayed 1 night in Sep 2024

6/10 Okay

Charla

Stayed 2 nights in Aug 2024

8/10 Good

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I felt that the room was pretty run down for the price. The mattress was comfortable though and the room was nice and quiet. The staff was great, very friendly and helpful. The breakfast room was large and busy with only one girl to prepare the food, restock the food and restock the coffee. It left her running around trying to keep up and the breakfast area in a constant state of needing refreshing. Between the room, the water park and concession snack we spent about $350 for the one night and time at the water park.
Stayed 1 night in Sep 2024

6/10 Okay

Lincoln

Stayed 2 nights in Aug 2024

2/10 Terrible

Samantha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Terrible bed and super dirty looked like they dodnt clean the room at all
Stayed 1 night in Sep 2024

10/10 Excellent

Brandi

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was great. Friendly, very accommodating and pleasant to work with.
Stayed 2 nights in Aug 2024

8/10 Good

Melissa

Stayed 1 night in Aug 2024

8/10 Good

Karlee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its right next to my favorite restaurant. Its clean family oriented. Last two places we stayed at in Billings were sketchy and smelled like weed. Paid extra for the security of a xlean place
Stayed 1 night in Sep 2024

6/10 Okay

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to get too, close to hywy
Stayed 1 night in Sep 2024

8/10 Good

Darrell

Travelled with family
Liked: Cleanliness
Stayed 4 nights in Sep 2024

6/10 Okay

Michelle

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness
I booked this hotel without reading reviews, but Because of the reviews, the first thing I did was look at the condition of the sheets. Everything you read is accurate. It’s dirty, filled with hair, and I found blood on the blanket on the bed. When I went to the front desk to make them aware of the situation, housekeeping had already gone for the day so I had to make up my own beds. Due to the inconvenience, they told me I would get a discount at checkout. The discount was $57. I plan on returning to Billings, but I will not stay at this hotel again. You still have to pay to get into the waterpark and the discount is only a couple of dollars. I don’t think that this hotel should have resort in their title, not worth the hype.
Stayed 2 nights in Aug 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024