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Sercotel Arenal Bilbao

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sercotel Arenal Bilbao

Minibar, in-room safe, desk, soundproofing
View from property
Front of property
Daily buffet breakfast (EUR 11.50 per person)
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle Fueros, 2, Bilbao, Vizcaya, 48005
  • Arriaga Theater
    1 min walk
  • Los Fueros
    1 min walk
  • Arriga Tram Stop
    2 min walk
  • Bilbao (BIO)
    13 min drive

Room options

View all photos for Basic Single Room

Minibar, in-room safe, desk, soundproofing

Basic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Minibar, in-room safe, desk, soundproofing

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

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Room

NYX Hotel Bilbao by Leonardo Hotels

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (787)
The price is €73
for 1 night
includes taxes & fees
14 Jan - 15 Jan
NYX Hotel Bilbao by Leonardo Hotels

About this property

Sercotel Arenal Bilbao

Riverwalk Bilbao hotel in Bilbao City Centre with a 24-hour front desk
Along with concierge services, this hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a library, and express check-out are onsite.
Sercotel Arenal Bilbao offers 36 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include showers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Sercotel Arenal Bilbao's great location. During your stay, you're just a quick walk from San Nicolas Church. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi in some public areas
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from Guggenheim Museum Bilbao and 5 minutes from San Mames Stadium
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee
Sercotel Arenal Bilbao offers its guests a library, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Sercotel Arenal Bilbao also features laundry facilities, dry cleaning/laundry services, and express check-out.
For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10:30 AM and on weekends from 8 AM to 11 AM.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking for EUR 19.50 per day; discounts available
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7 AM–10:30 AM on weekdays and 8 AM–11 AM on weekends: EUR 11.50 for adults and EUR 11.50 for children

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 1-inch TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 11.50 for adults and EUR 11.50 for children
  • Nearby parking fee: EUR 19.50 per day (500 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Sercotel Arenal Bilbao.

Property is also known as

Sercotel Arenal Bilbao Hotel
Hotel TRYP Arenal
Hotel TRYP Bilbao
Hotel TRYP Bilbao Arenal
TRYP Arenal
TRYP Arenal Bilbao Hotel
TRYP Arenal Hotel
TRYP Bilbao
TRYP Bilbao Arenal
Sercotel Arenal Hotel
Arenal Bilbao
Sercotel Arenal
Sercotel Arenal Bilbao Hotel
Sercotel Arenal Bilbao Bilbao
Sercotel Arenal Bilbao Hotel Bilbao

Sercotel Arenal Bilbao Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 227 out of 386 reviews" "
Rating 8 - Good. 124 out of 386 reviews" "
Rating 6 - Okay. 25 out of 386 reviews" "
Rating 4 - Poor. 7 out of 386 reviews" "
Rating 2 - Terrible. 3 out of 386 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and bathroom. Breakfast was excellent. Great location for old and new town plus riverside walk to guggenheim and funicular railway.
Stayed 3 nights in Sep 2024

8/10 Good

Carlo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were driving into Bilbao, a very busy crowded city, and were surprised to find out that this hotel does not have an unloading area. We had to unload so we stopped in front anyway and got a ticket from a policeman! I should have researched it better! At least there was an underground garage nearby about 25 euros per day. Besides the car issue the hotel is in a good location but if your room is facing the street like ours was be prepared for the loud noise outside!! I would only recommend this hotel if you don’t have a car and if you don’t mind the noise and ‘busyness’ of the area.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel in a perfect old town location.
We stayed here twice in a trip round the Basque region. The welcome was lovely. The location is absolutely perfect, right by the transport and right by the old town. Our room was spacious with a view over the park. Lovely big windows. I would definitely stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Juan, Guaynabo

Travelled with partner
Great location, easy walk to main attractions
Stayed 2 nights in Sep 2024

10/10 Excellent

AQUILINO, PISCATAWAY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking and easy transportation, a lot of activities day and or nighttime.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hundreds of the best Tapa just 5 mins walk..
Stayed 1 night in Jul 2024

8/10 Good

Charles

Stayed 2 nights in Jul 2024

10/10 Excellent

Alicia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Jul 2024

10/10 Excellent

Anastasiya

Stayed 1 night in Jul 2024

10/10 Excellent

Alicia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente location y servicio
Stayed 3 nights in Jul 2024

10/10 Excellent

juliette

Stayed 2 nights in Jul 2024

10/10 Excellent

Linda

Stayed 1 night in Jun 2024

10/10 Excellent

Iveta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 2 nights in Jun 2024

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location for exploring the city. Literally on the doorstep of the old town and within 5 minutes walk of the cathedral, pintxos bars and the main market. Cross the river and you are in the new town. The Guggenheim is 20 minutes walk along the river . The reception staff were very helpful and the breakfast lady very pleasant. Breakfast was generally a cold buffet , the usual fruit, croissant and rolls with fillings and some hot Spanish omelette and bacon. Coffee machine was good and useable in the day. The room was clean and tidy with a comfortable bed and a defect shower, contained in a small cubicle. We were at the front of the hotel and it’s fairly noisy , at times in the night, with some locals appearing to want to party in the park opposite around 03.00 one night and then the waste collection at 05.30. Just needed to close the doors and put the air conditioning on instead. But in general a lovely hotel in a great spot for exploring.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bertha, Ciudad de Mexico

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, well located, with a nice view!
Stayed 2 nights in Apr 2024

8/10 Good

Martine

Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
Friendly staff, large spacious room with complimentary toiletries including toothbrush etc. tea/coffee facilities in room. Comfy bed. Breakfast is continental and you need to book your time slot as only a small area but no issues doing that. Great location.
Stayed 2 nights in Jun 2024

8/10 Good

Susan, Maidenhead

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location very close to public transport and places nearby to eat and drink.
Stayed 3 nights in May 2024

10/10 Excellent

Pat

Travelled with group
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have found the Sercotels to be consistently well run and very nice
Stayed 3 nights in May 2024

10/10 Excellent

Peter

Stayed 1 night in May 2024

10/10 Excellent

Peter

Travelled with group
Location, friendly helpful staff. Noisy at time - lots of street noise at 4 am.
Stayed 2 nights in May 2024

6/10 Okay

Alexandra, La Canada Flintridge

Travelled with family
Liked: Cleanliness, staff & service
The hotel was very clean and the bed comfortable. The Wi-Fi did not work well. We arrived in early May and the air conditioning for the entire hotel hadn’t been turned on yet, which was unfortunate because our room was on the main intersection and it was loud throughout the afternoon and entire night. There was a protest for about an hour outside our room, lots of sirens, motorcycles and loud parties way into the night. We had no choice but to open the windows.
Stayed 1 night in May 2024

10/10 Excellent

Maria, Bend

Liked: Cleanliness, staff & service
Love location and staff
Stayed 1 night in Mar 2024