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Radisson Collection Bilbao

5.0 star property
VIP Access

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Photo gallery for Radisson Collection Bilbao

Lobby
Bar (on property)
Point of interest
Daily full breakfast (EUR 20 per person)
Body treatments, facials, massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Breakfast available
  • Free WiFi

Explore the area

Map
Calle Gran Via 4, Bilbao, 48001
  • Ensanche
    ‪1 min walk‬
  • Gran Casino Bilbao
    ‪4 min walk‬
  • Arriaga Theater
    ‪5 min walk‬
  • Bilbao (BIO)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Room (Collection, High Floor)

In-room safe, desk, laptop workspace, soundproofing

Premium Room (Collection, High Floor)

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room (Collection)

Superior Room (Collection)

Superior Room (Collection)

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • 49 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

  • 39 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Room (Collection)

Room (Collection)

Room (Collection)

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Premium Room (Collection)

In-room safe, desk, laptop workspace, soundproofing

Premium Room (Collection)

  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

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About this property

Radisson Collection Bilbao

Luxury Bilbao hotel in Bilbao City Centre with a fitness center
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, spa services, and a meeting room. Housekeeping is available on request.
Radisson Collection Bilbao offers 137 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Radisson Collection Bilbao's great location gets high marks from our customers. During your stay, you're just a quick walk from Ensanche. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi in some public areas
  • Enjoy Basque cuisine while dining at BASQUE by Eneko Atxa
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 15 minutes by foot from Guggenheim Museum Bilbao and a 4-minute drive from San Mames Stadium
Radisson Collection Bilbao offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The luxury Radisson Collection Bilbao also features spa services, concierge services, and dry cleaning/laundry services.

This 5-star Bilbao hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
BASQUE by Eneko Atxa - This restaurant specializes in Basque cuisine. Guests can enjoy drinks at the bar.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 2789 ft (EUR 19.45 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 20 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • BASQUE by Eneko Atxa

Things to do

  • Fitness centre
  • Indoor pool
  • Spa services

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • A meeting room

Outdoors

  • Vegetable garden

Spa

  • Body treatments
  • Facials
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Hardwood flooring in room
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 20 per person
  • Nearby parking fee: EUR 19.45 per day (2789 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Radisson Collection Bilbao Hotel
Radisson Collection Bilbao Bilbao
Radisson Collection Bilbao Hotel Bilbao

Radisson Collection Bilbao Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 208 out of 311 reviews
Rating 8 - Good. 58 out of 311 reviews
Rating 6 - Okay. 28 out of 311 reviews
Rating 4 - Poor. 6 out of 311 reviews
Rating 2 - Terrible. 11 out of 311 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marila

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfectly located near the old city. about 5 minutes away
Stayed 2 nights in Nov 2024

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in perfect location
Refined and quiet hotel, perfectly located in between Casco Viejo and newer quarters of Bilbao city center. Housed in a former historic bank building. Rooftop bar with views.
Stayed 1 night in Nov 2024

10/10 Excellent

Mehmet emin

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 5 nights in Nov 2024

10/10 Excellent

reema, toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality and attentive service and hospitality of all staff members from concierge to reception to restaurant and room service.
Stayed 3 nights in Nov 2024

4/10 Poor

Amy

Stayed 4 nights in Oct 2024

10/10 Excellent

Annabel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and accommodating
Stayed 12 nights in Sep 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jimmy

Stayed 1 night in Oct 2024

8/10 Good

KAREN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Catherine

Stayed 3 nights in Sep 2024

10/10 Excellent

Tricia, North Bethesda

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Noune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, friendly stuff, very accommodating
Stayed 1 night in Oct 2024

10/10 Excellent

ALINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. Location is very convenient. We walked everywhere. Great dining options nearby, including Michelin star restaurant on the roof top. You must make reservation in advance.! We had a room update into a junior suite. The room was spacious and beautifully decorated. Highly recommended.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fernando

Stayed 2 nights in Sep 2024

10/10 Excellent

Ms.Breda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City break
Great location,clean quiet hotel. Nice rooftop bar
Stayed 2 nights in Oct 2024

8/10 Good

samuel

Liked: Staff & service, property conditions & facilities, room comfort
below the normal standard of Radisson Collection
the rooms smell unpleasant
Stayed 3 nights in Oct 2024

2/10 Terrible

WILLIAM

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Worst hotel stay ever. The rooms (had to change rooms for bathroom fixture and noise problems) were dirty and not maintained well.. We tried to make do during a labor strike by hotel employees. After three days without cleaning services, towel change, etc., we got our own cleaning supplies and basically policed up dirt and grime, months' worth. Some guests were transferred to other hotels. We we're not made aware of this possibility. Talking to strikers it came out that they we're not given adequate time to clean rooms and were under intense pressure to meet the "quota". Voila the room cleanliness issue...corporate budget concerns over quality? Breakfast room was closed for three days. To be fair, the one breakfast we had was very good. Upon departure we were told that our stay would be fully reimbursed...2000 plus euros for this Five Star hotel stay... but as we paid through EXPEDIA this would take time. Almost three months later, nothing. After 5 emails to the hotel not one answer. After three phone calls, after being told once that it was being worked, continued silence. On the last call I was not allowed to speak with the manager "company policy." Are you kidding me? Too bad. Bilbao is exceptional, hotel location excellent. Management and upkeep are a very real problems. Stay here at your own risk.
Stayed 7 nights in Jul 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a brilliant location - just a short walk to most sites including the old town. Excellent facilities. The staff were very polite and went out of their way to be helpful.
Stayed 2 nights in Sep 2024

6/10 Okay

Pauline

Travelled with family
Disliked: Staff & service, property conditions & facilities
The hotel is in a central location but the restaurant options were limited and the service was poor as they did not have enough staff. On one of our nights there was a private function which was not mentioned at check in and the restaurant and terrace were closed to guests, if we had been made aware of this prior to our stay we would have reduced the number of nights as we could still hear the noise of the function until after midnight. Do bear in mind that if you want to use the leisure facilities you need to book in advance and pay an additional fee. Overall, it is a lovely hotel but with room for many improvements.
Stayed 3 nights in Sep 2024

8/10 Good

rOY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great family room, huge beds, very clean.. service on the rooftop bar could be improved, just not enough staff there. But everything else was great 😊
Stayed 3 nights in Sep 2024

10/10 Excellent

SYLVIA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Saeed, Thousand Oaks

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Excellent area close to shopping and city center
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Stayed 2 nights in Aug 2024

8/10 Good

Robin, Zuerich

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our short (family-)stay very much. Very nice designed and well maintained/finished rooms/hotel. Points of improvement: - no English-speaking staff at the breakfast (unfortunately I don’t speak Spanish (yet)) - not enough staff for the breakfast service Other than that a very nice hotel in the heart of Bilbao.
Stayed 1 night in Aug 2024