Pension with a 24-hour front desk, near Guggenheim Museum Bilbao
Along with a 24-hour front desk, this smoke-free pension has express check-in and express check-out. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Pensión Ama Bilbao offers 15 accommodations with safes and hair dryers. These individually decorated and furnished accommodations include desks. Select Comfort beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of Pensión Ama Bilbao's great location. During your stay, you're just a quick walk from Perro Fountain. Features include free WiFi in public areas.
Free WiFi
Services include tour or ticket assistance
Just a 4-minute drive from Guggenheim Museum Bilbao and 5 minutes from San Mames Stadium
As a guest of Pensión Ama Bilbao, you'll find tour/ticket assistance, express check-in, and express check-out. WiFi is free in public spaces.
This 3-star Bilbao pension is smoke free.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Conveniences
Lift
Guest services
24-hour front desk
Daily housekeeping
Tour/ticket assistance
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lever door handles
Wheelchair-accessible path to lift
Wheelchair-accessible (may have limits)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Down duvet
Heating (climate-controlled)
Premium bedding
Select comfort bed
Bathroom
Hairdryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
Flat-screen TV
More
Desk
Individually decorated
Individually furnished
Iron/ironing board (on request)
Laptop-friendly workspace
Local maps
Mobile key entry
Restaurant dining guide
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
Access methods
Access code, staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Guests will receive an email 72 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival.
We should mention
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 May.
Property is also known as
Pensión Ama Bilbao Bilbao
Pensión Ama Bilbao Pension
Pensión Ama Bilbao Pension Bilbao
Pensión Ama Bilbao Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 104 out of 145 reviews" "
10 - Excellent
104
Rating 8 - Good. 29 out of 145 reviews" "
8 - Good
29
Rating 6 - Okay. 7 out of 145 reviews" "
6 - Okay
7
Rating 4 - Poor. 3 out of 145 reviews" "
4 - Poor
3
Rating 2 - Terrible. 2 out of 145 reviews" "
2 - Terrible
2
9.6/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Good
Camilo
1 Sept 2024
Liked: Cleanliness, amenities
Nice location. Very convenient. Rooms are small but very clean. Air Conditioner makes a weird noise (like a click) every other minute. I informed front desk but they indicated that that’s how the AC units work.
Perfect location, small but very nice room. Would have given full stars, but had to deal with the communications mix-up that prevented me from receiving the necessary entry code. This was rectified quickly. Aside from this small issue, I greatly enjoyed my stay and would recommend to anyone.
Spacious room (Dalma) with what looks like recent upgrades to the bathroom. We didn’t see or hear any other guests while we were there over a weekend. Check-in information was provided by email which we hadn’t received.
The location is fantastic. Right in the heart of the old town. The room was great, very clean and had everything you need. My room faced an inner courtyard so was very quiet.
The location in the old town could not be beaten, loads of bars, restaurants and local shops. Having said that our room was so quiet so the soundproofing is brilliant. Check in was smooth and quick. Our room was well decorated, spacious and spotless, the bed was comfortable and linens a good quality. The only drawback for us was the open bathroom, although the toilet had a door the shower area only had a curtain. However this wouldn't prevent me from staying here again.
The AC unit is right over your head and makes a terrible vibrating sound every 20 minutes all night. There is also a weird banana/vanilla scent that seems to be piped through the vents.
The code I was given by the property did not work. No one answered the phone for hours, even the emergency number. I finally check in after she resets the code. Then I was locked out in the morning after running out for a quick coffee because the code didn’t work again! No one answering the phone. This system does not work, and is not safe.
The absolute best location to be at when in Bilbao!!! Everything is walking distance! Casco Viejo is beautiful and this hotel is in the middle of it! Very clean room! Highly recommend!!
Great location.The room was interior, with one window with limited access to a narrow wet space between two buildings. There was dust more remarkable behind the towel warmer heater in the bathroom, which was gross. The furniture is basic, with a very uncomfortable chair, even for my child, who never complains about anything. The person at the desk was very welcoming and explained the city's main attractions. I apologize; I forgot her name. The location is perfect.
We stayed for 3 nights and the property was spot on. Perfect location in the old town. Right in the heart of everything. Come and go as you please. Staff were generally there throughout the day if you need anything and easy to contact if any problems. Would recommend for people who love an explore and then back to the old town for some good food and drinks.